Zoho CRM is not
just different, it's better.
Enterprise CRM software is used by the largest organizations in the world to run their sales processes. While these solutions might be robust and secure, the amount of complexity leads to the user experience suffering, which often requires you to change the way you work to suit the software.
Zoho CRM—with its broad coverage, deep features, and intuitive UI—can go head to head against any other big brand name when it comes to technology and functionality. Where other CRMs use predatory business practices and aggressive, multi-year contracts to strong arm users into sticking around, we're so confident in the strength of our product that we offer flexible, month-to-month subscriptions that can grow with your business.
Why do customers like Zoho CRM?
Secure and reliable
With advanced security features like encryption, audit logs, IP restrictions, and two-factor authentication, Zoho CRM conveniently protects your data, only allowing access to the users you authorize.
Mobile accessibility
If you have a sales team in the field, it's important to ensure that they have access to customer data at all times. Zoho CRM allows them to stay on the move, close deals more effectively, and keep everyone in the loop.
Quick onboarding
Worried about migrating from your existing customer relationship management solutions? Our migration system, Zwitch, helps you bring all your existing sales data into Zoho CRM in just a few clicks.
Customer support
With our Enterprise support system, you'll have access to a team of highly skilled support engineers on standby 24 hours a day, all year long. They can assist you with all your issues, big and small, generating solutions in under an hour, on average.
No hidden costs. No contracts.
With Zoho CRM, there are no forced contracts or additional surprise costs. What you pay for is what you get. The pricing is flexible as well—you can opt to pay either monthly or annually.
Here's a story of how seven different businesses used Zoho CRM to propel growth, improve sales, and ultimately increase their bottom line.
Build it how you like it
Just as every business is different, so is every process and sale. Using Developer tools, you can build your own CRM on the Zoho Platform from the ground up to work the way you do. Use the console's advanced customization options to add completely new features to your CRM: create modules, buttons, related lists, and workflows.
Build advanced business logic with functions
With low-code scripting, you can build functions that execute complex business processes. Functions allow you to pull information across multiple applications—like ERPs, accounting, and order management software—into Zoho CRM.
Create your own integrations
Not finding the extension you want in our Marketplace? You can build your own extensions and integrations from scratch using our Developer Console. With Point-and-Click tools, the console's interface is designed to let you quickly build extensions.
Embed third-party Widgets
Embed any third-party application or custom web page into your organization's Zoho CRM account using Widget SDK. Design your own application interface and contextually embed your team's commonly used applications to get a unified view of your operations.
Build cross-platform applications
Develop web and mobile applications for any need, without having to manage servers or IT. Zoho CRM's Catalyst SDKs provide your team with the perfect tools to craft custom mobile and web applications for all your organization's needs.
Full sales cycle flexibility
Zoho CRM gives your sales reps insight into every stage of your sales cycle—lead generation, lead capturing, conversion, retention, and loyalty. Using modules for leads, contacts, deals, accounts, and activities, not only can you accurately track your business processes, you can also effectively identify opportunities for cross-selling and up-selling in the future.
Enterprise level sales automation
Zoho CRM aims to make the entire process of running a sales team easy for you, from automating entry of time-consuming data to regular customer follow-ups, and even assigns scores to your leads to help you prioritize them better. With automation, you can easily tackle the inefficiencies of your team or business processes and still have enough time to focus on other priorities to enhance your company's productivity and growth.
Zoho CRM is future-proof
Market conditions are dynamic—you will need to keep up with the current pace of the business to outpace your competition. Do you have a sudden surge in your workforce? Zoho CRM can accommodate rising resource demands gracefully, without a noticeable loss in quality of service (QoS).
Scalability
Embed any third-party application or custom web page into your organization's Zoho CRM account using Widget SDK. Design your own application interface and contextually embed your team's commonly used applications to get a unified view of your operations.
Flexibility
Zoho CRM is used by a number of Fortune 500 companies across various industries, ranging from manufacturing to some of the biggest e-commerce giants across the globe. This is because Zoho CRM was built on a highly customizable platform. We constantly improve on it, thereby ensuring that Zoho CRM will be able to meet your needs, regardless of complexity.
Extensibility
The better your enterprise’s integrations, the better your ability to adapt to whatever changes and innovations occur in the business world of the future. Make use of our vast library of integrations and extensions to accommodate any of your unique scale-based and industry-specific needs. Seamlessly integrate with more than 300 popular business apps, and let your CRM talk in your business' language
Enter the Zoho ecosystem
Once you sign up for Zoho CRM, you automatically have access to more than 40 integrated business and productivity applications, on both web and mobile, for your entire organization. Everything within the Zoho ecosystem is built to work together. In the future, if your business requires solutions for your other departments, you can build out a comprehensive platform for every part of your organization with relative ease.
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Global presence
With offices and data centers in multiple countries, a globally dispersed team, and an international network of renowned SI partners, we'll help get you set up to start building great customer relationships, increase sales, and drive growth—regardless of your geographical location.
- Data centers
- Offices
Forbes has inducted Zoho as a part of Forbes Cloud 100. One of the best private companies in the world.
The companies on the Cloud 100 stand out for their growth, sales, valuation and culture, as well as a reputation score derived from consultation with 40 CEO judges
Zoho CRM was just so easy and intuitive, and it satisfied every one of our requirements. It saves us a ton of time and really allows us to have smooth, quick interactions with customers, allowing us to fit in more work per day.
Zoho has played an important role in standardizing our program. We now have more than 15,000 sellers using our services.
Our bottom line has increased by over $100K per year from the cost savings alone. That's not including the increased revenue due to our improved customer experience. The 10-year savings for a company with 100 employees is a million bucks.