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Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

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Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Marketplace
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Zoho crm

Why choose Zoho CRM for Life Sciences?

 

Increase productivity

Sales automation takes care of repetitive tasks, leaving you with more time to focus your efforts on closing deals and customer support.

 

360-degree view

A complete up-to-date knowledge base of your customers, all in one place.

 

Customization

A flexible user interface that allows you to customize Zoho CRM for your unique business needs.

 

Third-party extensions

Integrations with Zoho Suite and other third-party apps to improve your CRM performance.

 

Manage product movement

Inventory management features help manage stock, track orders, and generate invoices from within CRM.

 

Readily accessible

The Zoho CRM mobile app helps to manage your business anywhere, at any time.

The preferred choice of leading life science businesses

As a Business Associate, Zoho CRM ensures its customers have the ability to comply with the Health Insurance Portability and Accountability Act 1996 (HIPAA). Zoho is not directly involved in collecting the Electronic Protected Health Information (ePHI) from the data subjects.

Perfectly sewn data
Omnichannel CRM for improved interactions with HCPs and HCOs
Omnichannel CRM for improved interactions with HCPs and HCOs
Omnichannel CRM for improved interactions with HCPs and HCOs
Omnichannel CRM for improved interactions with HCPs and HCOs

Manage field visits effectively with Zoho route planner

Save time, effort, and money with our route planner extension, RouteIQ for Zoho CRM. Medical reps can now find HCPs and HCOs nearby, calculate distance, and plan their field visits well in advance. Zoho CRM enables efficient field force management, all in one place.

Manage field visits effectively with Zoho route planner

Get data-driven insights in real time

If you can measure it, you can improve it. Zoho CRM is all you need to manage and improve your team's performance. Keep your medical reps motivated and at the top of their game with advanced performance management features, such as reporting, analytics, territory management, sales forecasting, and gamification. Build impressive dashboards with customized and user-friendly reports to analyze field visits per day, sales per medical rep, conversion rates, sales growth per distributors, estimated expenses vs actual expenses, and more.

CRM analytics dashboards MCRM analytics dashboards CRM analytics dashboards CRM analytics dashboards CRM analytics dashboards CRM analytics dashboards

Know your customers' social media trends

Bring social cues into your sales interactions. Know what your customers have been talking about on social media and effectively use this information to target your customers and build awareness for your products. Manage all social media conversations with your prospects in real time across Facebook and Twitter. From sharing content to closing deals, get everything done right from the Social Tab in Zoho CRM.

Know your customers' social media trends
Know your customers' social media trends
Know your customers' social media trends

Here's how CRM software can help your business

26%

Improvement in customer retention rates

47%

Increase in purchase volume with nurtured leads

40%

Decrease in the cost of customer service

47%

Increase in customer satisfaction rates

23%

Decrease in sales and marketing costs

Zoho CRM - The most trusted CRM software

GetApp Category Leaders - CRM Software 2019
FinancesOnline Great User Experience Award 2019
Gartner Magic Quadrant Challenger - Sales Force Automation 2019

Third-party extensions

Zoho CRM works well with 200+ business applications. Seamlessly integrate with apps that are specific to your business and let CRM speak the same language as yours.

The features of any mainstream email program, combined with a full-service CRM, gives our sales representatives the lead level e-marketing activity. Encouraging content-based interactions often begin the client journey and Zoho CRM plus Campaigns tracks the activities through the entire process. The real, everyday benefit with Zoho CRM is improved connectivity between Marketing and Sales, giving Sales access to more information, allowing a higher level conversation with clients.

I'm thrilled with how efficient my business has become now that I have adopted Zoho CRM into my daily routine. When you contact so many customers, it can be easy to forget about calling each one back in a couple of months. I don't forget anything with CRM, they remember it for me wholesale. Without CRM, I believe I'd be wasting an additional two hours every day just trying to make sense of my contacts and their current status. Having a system that's thinking for me is beautiful.

I have been using Zoho CRM for more than 4 years and have been very happy with the product. My favorite thing is that it's been so simple for me to customize specifically for my business. The customer service has been impressive. The staff is very responsive and goes above and beyond to assist in every way. I have recommended the product to others and will continue to do so.

Putting all of our information in Zoho CRM has made it possible for the information to be easily accessible across the company. With Zoho CRM, we have access to real-time information in just a few seconds which previously took several weeks. Zoho has made work easier, more accurate, and has improved ASL customer relationships. Once I tried Zoho CRM, I really didn’t look back.

Zoho CRM offers us technology that allows us to be more proactive and insight-driven, with all information in a single place. With our complete business under control, our productivity is up by 80% in the last year that we have been using Zoho.

Eric Duchinsky, BHM Healthcare Solutions
Philippe Bogard, Proteomics
Teri Bodeman,Benefit Boost, Inc
David Morrissey,Allergy Standards
Thomas John,Managing Director
1 2 3 4 5
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Disclaimer: Zoho CRM is not an out-of-the-box vertical CRM solution. It is an industry-agnostic CRM platform that can be customized to suit various industries. The capabilities and solutions showcased above are a result of such customization.