Best CRM Software, 2024
From all the vendors that were evaluated, we stood out for our wide range of features and robust customization capabilities. The editor believes that we deliver a range of features at a reasonable price, thereby delivering high value to our users.
Gartner Magic Quadrant - Visionary in Sales Force Automation
Gartner named Zoho a Visionary in the 2024 Gartner® Magic Quadrant™ for Sales Force Automation once again. We believe that our consistent presence in this report is attributed to our ability to innovate, deliver exceptional customer experiences, and adapt to emerging technological trends. Get a complimentary copy of the Gartner report.
Nucleus Research - Leader, SFA Technology Value Matrix
Nucleus Research has identified Zoho as a leader in its 2024 SFA Technology Value Matrix, providing both high functionality and usability to its customers. Their research includes in-depth interviews with end users, vendor surveys, and ROl assessments in real-time environments.
Best Enterprise CRM Suite, 2024 CRM Industry Leader Awards
In 2024, Destination CRM has recognized Zoho CRM as an Industry Leader across categories including Best Enterprise Suite, Best Sales force automation. Liz Miller, Vice President and Principal Analyst at Constellation Research, called Zoho CRM, “a solution that meets the modern sales and engagement strategy, reaching beyond the stagnant notion that CRM is a record or a database.... It puts CRM at the center of the project called revenue.”
Capterra - Top Performer in CRM Software Category
In 2024, Capterra crowned as the top performer in several categories, including CRM Software, Sales Force Automation Software, Lead Management Software, and more. Zoho CRM featured in over 18 different categories, reaffirming the breadth of functionality and capabilities offered by us for businesses of all kinds.
G2 Crowd - Leader in CRM Category, 2024.
TrustRadius - Top Rated CRM Software, 2024.
TrustRadius found us to be the Top Rated CRM software for having excellent customer satisfaction ratings and trScores.
GetApp - Highest Rated Sales Forecasting Apps, 2021.
Zoho CRM was crowned as a Leader in the Sales Forecasting, thanks to the glowing reviews left by our beloved customers.
PCMag - Winner, Customer Choice & Editor's Choice
In 2019, PCMag surveyed their readers about their experiences with CRMs, and the results were impressive. Zoho CRM topped the list on several categories, and was found to be the only vendor with a positive NPS score.
Zoho CRM has received the Editors' Choice award for Best CRM Software for four years in a row - from 2019 to 2022.