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f

Fetch Appointment

Purpose

To fetch a list of appointments from a specified start date to an end date. Can also filter based on staff or service or status.

Request URL

https://www.zohoapis.com/bookings/v1/json/fetchappointment

Headers

Parameter NameDescription
AuthorizationZoho-oauthtoken {{accesstoken}}

Note: The access token can be generated from the developer console.

Scope

zohobookings.data.CREATE

Request Method

POST

Parameters

Parameters to be passed in the request body as form-data along with the request URL are,

Parameter NameDescription
service_idThe unique ID of the service for which the appointments need to be fetched.
staff_id/resource_idstaff_id: The unique ID of the staff for whom the appointments need to be fetched.
resource_id: The unique ID of the resource for which the appointments have to fetched.
from_timeStart date and time from when the appointments have to be fetched
format: dd-MMM-yyyy HH:mm:ss (e.g. 30-Apr-2019 22:00:00)
to_timeEnd date and time until when the appointments have to be fetched
format: dd-MMM-yyyy HH:mm:ss (e.g. 30-Apr-2019 22:00:00)
statusStatus of the appointment. It can have any one of the following values: UPCOMING, CANCEL, ONGOING, PENDING, COMPLETED, NO_SHOW, PENDING_PAYMENT, PAYMENT_FAILURE.
pageIndicates the page number. 
Learn more in the Notes section.
per_pageIndicates how many appointments are returned on each page. 
Learn more in the Notes section.
need_customer_more_infoIf true, fetches custom fields.
values: true, false
customer_nameDenotes name of the customer. Fetches appointments that contains this particular customer's name.
customer_emailDenotes email address of the customer. Fetches appointments that contains this particular customer's email address.
customer_phone_numberDenotes contact number of the customer. Fetches appointments that contains this particular customer's phone number.
Note: All the above customer parameters are fetched based on 'contains' logic and not 'equal to' logic. That is, they are searched if the passed value is present, rather than requiring an exact match. 

Response Type

JSON


 

Notes


Optional parameters

The above parameters are not mandatory. If the request is sent without any parameters, then it will fetch all the appointments of the current day.


from_time and to_time

  • If neither from_time nor to_time is given, it fetches the appointment of the current day.
  • If only from_time is given, it fetches the appointment of a single day starting from the specified from_time.
  • If only to_time is given, it fetches the appointment of a single day ending with the specified to_time.
  • If both from_time and to_time are given, it will fetch the appointments in the specified time range.

page

The API response will return 50 appointments per page, and if it has more appointments, they will be available in subsequent pages. To get the appointments on the next pages, you have to set the page parameter in the request accordingly.

The response will have parameter called "next_page_available", which will be true if the response has next page of appointments. It will be false if the response doesn't have another page of appointments.

You can set page as 2 if the first response returns "next_page_available" as true, to get second page of appointments.


per_page

The per_page parameter limits the number of appointments shown per page. Its value can be given up to 100.

If no value is provided for the per_page parameter and if need_customer_more_info is enabled., then the API will return 50 appointments per page and 30 appointments per page respectively. If the per_page parameter value is set to 100, then the API will return 100 appointments per page. However, if the need_customer_more_info parameter is set to true, then only 60 appointments will be returned per page as it fetches custom fields additionally.


API Limits

Zoho Bookings Plan/EditionNumber of API calls/day
Free250/per user
Basic1000/per user
Premium3000/per user
Zoho One3000/per user
Note: The API limits are excluding the authorization requests. API counts are calculated between 00:00 and 23:59 hours in the respective time zones.

Related Links

Sample Request

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Sample Response

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