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Zoho Desk Integration Attributes

Table of Contents

The orgID can also be found in Zoho Desk Settings > Developer Space > API.
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Authtoken

To generate authtoken,

  1. Navigate to the set up icon on the top right corner of your Zoho Desk account.

  2. Click on API under developer space.

  3. Click on the URL specified under browser mode.

  4. Click on Generate Authtoken.

    Here, you can find the generated authtoken.

Organization ID

Execute the following script to get the ID of your organization.

 zohoAuthtoken ="e1b2dXXXXXXXXXXXXXXXXXXXXX3f985c";
 getOrgDetails=invokeUrl
 [
  url: "https://desk.zoho.com/api/v1/organizations"
  type: GET
  headers: {"Authorization":"Zoho-authtoken"+zohoAuthtoken}
 ];
 getOrgID =getOrgDetails.get("id");

where,

zohoAuthtoken
is the TEXT that represents the generated authtoken
getOrgDetails
is the KEY-VALUE variable that holds the organization details
getOrgID
is the NUMBER variable that holds the organization ID

Note: The invokeUrl task allows you to perform webhook calls.

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