Data Backup API

The Data Backup feature allows users with Administrator privileges to take a complete backup of the CRM data including attachments, through an API. The backed up data is available as a CSV file in a downloadable ZIP file. You can also choose to download the backup instantly or schedule it to take place at a specific time of your choice.

The maximum size for the zip file is 1GB. If the data or attachment backup for the account exceeds 1GB, it will be available as multiple files of maximum 1GB size. You can fetch the download URLs for the files using the Get the backup download URLs API.

The number of allowed back ups for an organization depends on your CRM's edition.

Profile Permission Required

Users under the Administrator profile can access this feature.

Through the Data Backup APIs, you can

• Schedule a backup

• Get backup details

• Get the backup download URLs

• Download backed up data

• Cancel a scheduled backup

• Fetch backup history