Calls

Response Structure


{
    "data": [
        {
            "Call_Duration": "10:00", //Represents the duration of the call in mm:ss format
            
            "Owner": { //Name, ID, and email of the owner of the call
               
                "name": "Patricia Boyle",
                
                "id": "4150868000000225013",
                
                "email": "patricia.b@zohocorp.com"
            },
            
            "Description": "This is a sample description", //Description of the call, if any
            
            "$currency_symbol": "DA", //The supported currency in which the revenue is generated
            
            "Caller_ID": null, 
            
            "$calendar_booking_call": false, //Represents whether the call was created from CRM calendar
            
            "$review_process": null, //Represents the review process details of the call
            
            "Call_Agenda": "Sample", //Represents the agenda of the call
            
            "Modified_By": { //The name and ID of the user who modified the call. This is a system-generated field. You cannot modify it.
                
                "name": "Patricia Boyle",
                
                "id": "4150868000000225013",
                
                "email": "patricia.b@zohocorp.com"
            },
            
            "$review": null, //Represents the review process details of the call
            
            "$process_flow": false, //Represents if the record is a blueprint data
            
            "Call_Purpose": "Prospecting", //Represents the purpose of the call
            
            "id": "4150868000002792048", //Unique ID of the call
            
            "Call_Status": "Attended Dialled", //Represents the status of the call
            
            "$approved": true, //Represents if the record is approved
            
            "Who_Id": { //Name and ID of the contact for whom the call is scheduled
               
                "name": "Patricia Boyle",
                
                "id": "4150868000002780035"
            },
            
            "$approval": { //Represents if the current user can approve, delegate, reject, or resubmit the operations performed on this record
               
                "delegate": false,
                
                "approve": false,
                
                "reject": false,
                
                "resubmit": false
            },
            
            "Modified_Time": "2020-08-02T23:12:15+05:30", //Date and time at which the record was last modified. This is a system-generated field. You cannot modify it.
            
            "Reminder": null, //Represents the date and time at which the system sends a reminder to the contact for whom the call is scheduled
            
            "Created_Time": "2020-08-02T23:12:15+05:30", //The date and time at which the call was created 
            
            "Call_Start_Time": "2020-08-02T21:30:00+05:30", //The date and time at which the call starts
            
            "$editable": true, //Represents if the user can edit records in the Calls module
            
            "Subject": "Outgoing call to Patricia Boyle", //Represents the subject of the call
            
            "$orchestration": false, //Represents if the record is in the orchestration process
            
            "$se_module": "Accounts", //Represents the module the call is related to
            
            "Call_Type": "Outbound", //Represents whether the call is inbound or outbound
            
            "Call_Result": "Not interested", //Represents the result of the call
            
            "What_Id": { //Name and ID of the Account the call is associated with
               
                "name": "Zylker",
                
                "id": "4150868000001416001"
            },
            
            "$in_merge": false,
            
            "Call_Duration_in_seconds": "600", //The call duration in seconds
            
            "Created_By": { //Name and ID of the user who created the call. This is a system-generated field. You cannot modify it.
               
                "name": "Patricia Boyle",
                
                "id": "4150868000000225013",
                
                "email": "patricia.b@zohocorp.com"
            },
            
            "Tag": [], //List of tags associated with the record
            
            "Dialled_Number": null, //The phone number details of the call
            
            "$approval_state": "approved" //Represents if the record is approved
        }
    ]
}

Note:

  • The fields beginning with "$" indicate that they do not appear on the Zoho CRM UI, but contain important data. They are read-only fields.
  • For more information about sample attributes, refer Get List of Records.