We’ve always been fans of Zoho, and I got really excited seeing the very first demo of Zoho Contracts. It is a powerful tool with advanced features while also being simple and easy to use. It is all thought through well.

Uma Jagadeesan
Uma Jagadeesan Chief Operating Officer SolveCube

Quick implementation

DocuSign CLM comes with high implementation costs. In one DocuSign CLM user’s words on the review website G2: “The initial setup was a nightmare. It was confusing and took nearly a year while we paid for the service but could not use it.”

Conversely, Tina Fidanza, general counsel at Loylogic, has had a completely different experience with Zoho Contracts. “We were able to quickly set up Zoho Contracts with just a little help from our account manager. The tool is refreshingly straightforward to use, and we’ve already imported our key contracts.”

Intelligence right at the edge

Transparent pricing

Everything you need to know about our pricing can be found here. We not only elaborate on the features you receive for each plan, but we also offer a detailed plan comparison chart to help you make the right decision. DocuSign CLM, however, doesn’t provide transparent pricing. You’ll need to contact sales to get a quote. What you pay for the software varies based on the number of contracts you sign, as opposed to per user. In most scenarios, this could translate to higher cost to the company than Zoho Contracts.

Simple design

Simplicity is at the core of our design. Our straightforward workflow ensures you only see data that’s relevant to your current stage in the contract lifecycle. This eliminates clutter, so you’re not overwhelmed with too much data at once. On the other hand, DocuSign’s user experience is not very smooth, based on the software’s user reviews on platforms such as TrustRadius, Gartner, and G2.

“We’re delighted with the simplicity and functionalities of Zoho Contracts. We were able to self-navigate and start managing contracts effortlessly. The smart dashboard gives us a bird’s eye view of all our activities. And the platform has eliminated the information silos between our Legal and Procurement teams. It’s truly transformed our contract management process.”

Mpho Makhene
Mpho Makhene Managing Director ZA EDGE

Detailed knowledge-base and documentation

Several users on the Gartner review site commented on how a step-by-step guide would add value to their user experience with DocuSign CLM. Zoho Contracts has a detailed User Guide and Admin Guide, apart from live and recorded webinars and user education videos that make your adoption experience seamless. We also offer hands-on support to answer all your questions.

Time-to-value free trial (ROI)

We offer a 15-day free trial, after which you are moved to our free plan. You can access all of the features available for your chosen pricing plan during the free trial. On the other hand, DocuSign offers a 30-day free trial but doesn’t allow you to access most of the features that come with the CLM. Their free trial is centered more on DocuSign eSignature than the CLM. Thus, with us, you know what you’re getting for the price you pay.

Intelligence right at the edge

Features comparison

Features comparison
Contracts Logo
Docusign Logo

Contract Initiation and Authoring  

  • Contact generation; pull data from third-party systems

     

     

  • Clause library

     

     

  • Conditional content creation

     

     

  • Customizable contract templates

     

     

  • Agreement hierarchies

     

     

  • Contract duplication

     

     

  • Native document editor i While DocuSign CLM allows you to format and edit your contract document using a document editor, the authoring in Zoho Contracts is powered by Zoho Writer, a full-blown word processor. This gives you a wide range of formatting and real-time collaboration options, complete with a spell checker.

     

     

  • Advanced document assembly i Quickly choose the clauses that you need by clicking checkboxes in the clauses tab. You can also choose a language from the standard and alternative languages available under each clause.

     

     

Collaboration, Reviews, and Approval  

  • Contract sharing

     

     

  • Real-time collaboration

     

     

  • Contextual comments with visibility settings

     

     

  • Red-lining to track changes

     

     

  • Alerts to parties within the organization on comments/review completion

     

     

  • Configurable approval workflows (both sequential and parallel)

     

     

  • Conditional workflows

     

     

  • Approval delegation

     

     

Negotiation  

  • Seamless online negotiation i In Zoho Contracts, you can provide counterparty contacts controlled access to the contract document via password-protected links. Counterparty contacts don't need Zoho Contracts licenses to take part in the negotiation process.

     

     

  • Red-lining to track changes

     

     

  • Contextual comments with visibility settings

     

     

  • Automated version control

     

     

  • Compare changes between versions

     

     

  • Negotiation history details

     

     

Execution  

  • eSignature i The execution phase in Zoho Contracts is powered by Zoho Sign. Zoho Sign is part of the Zoho Contracts bundle. Users who subscribe to Zoho Contracts have free access to all of the features in the comparable Zoho Sign plan.

     

     

  • Signing workflow

     

     

  • Bulk send

     

     

Obligation Management  

  • Contextual obligation module

     

     

  • Task and non-task obligations

     

     

  • Recurring tasks

     

     

  • Reminder alerts for obligations

     

     

  • Obligation-based reports

     

     

Execution  

  • Amendments

     

     

  • Renewals and extensions

     

     

  • Termination

     

     

  • Reminder alerts on renewals, expiry, and termination

     

     

  • Customizable letter templates for amendment, renewal, extension, and termination i When you amend an active contract, the amendment letter will be auto-generated, capturing the entire history along with your changes. This feature is available for extensions, renewals, and terminations.

     

     

  • Automatic generation of contract letters

     

     

  • Gain/loss calculation for terminated contracts i Zoho Contracts will automatically calculate the gain or loss incurred by the organization when a contract is terminated.

     

     

Storage and Management  

  • Single central repository

     

     

  • Automated version control

     

     

  • Global search

     

     

  • Calendar and contract schedules/reminders view

     

     

  • Roles and permissions for users

     

     

  • In-app and email alerts for contract milestones

     

     

  • Email notification preferences

     

     

Reporting and Analytics  

  • Standard reports

     

     

  • Personalized dashboard

     

     

  • Customizable reports

     

     

Data Security and Privacy  

  • Audit logs

     

     

  • Encryption and compliance with international standards

     

     

  • Own data center

     

     

  • Detailed activity logs of each user

     

     

Other Features  

  • Mobile app

     

     

  • Risk scoring

     

     

  • Multiple language support

     

     

  • APIs

     

     

  • Customizable user permissions

     

     

  • Transparent pricing plans

     

     

  • Payment collection

     

     

Disclaimer: This comparison report is based on information available as on March 17, 2023, on the respective product websites and product review websites in the public domain. The readers of this report are encouraged to do their own research as part of their decision-making process.

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