Reports gives you an account of all remote support, screen sharing and unattended access sessions conducted from Zoho Assist.
Attribute
request_params object type string Session type. Allowed values:[rs|URS|DM|all]. fromdate long Unix Timestamp todate long Unix Timestamp email string To fetch reports conducted by specific technician. index long Page count count long Number of rows per page. response_params object total_count long Total count of session reports. viewer_os string OS type of the viewer. viewer_ipaddress string IP address of viewer. viewer_email string Email id of viewer. agent_os string OS type of agent. agent_ipaddress string IP address of agent. agent_email string Email id of the agent. start_time long Start time of session. end_time long End time in long (Unix Timestamp). duration string Duration of session. display_name string Display name session_id long Session key session_type string Session type session_owner_email string Owner of session |
Example
Copied{
"request_params": {
"type": "all",
"fromdate": "1518546600000",
"todate": "1519151400000",
"email": "john@zohcorp.com",
"index": 1,
"count": 20
},
"response_params": {
"total_count": 29,
"viewer_os": "Mac",
"viewer_ipaddress": "121.244.91.19",
"viewer_email": "david.w@zylker.com",
"agent_os": "Mac",
"agent_ipaddress": "45.123.3.250",
"agent_email": "david.w@zylker.com",
"start_time": 1481369000053,
"end_time": 1481369155546,
"duration": "155493",
"display_name": "Frida",
"session_id": 706174884,
"session_type": "Remote Support",
"session_owner_email": "frida.m@zylker.com"
}
}