Gartner's Magic Quadrant:
CRM CEC '23
#1 in User Satisfaction:
Help Desk Category
#1 Help Desk Software
of 2024
Trusted by 100,000+ businesses
Be everywhere your customers are
![Zoho Desk - all customer support channels in one place circle](http://www.zohowebstatic.com/sites/zweb/images/desk/zd-circle-big-lazy.png)
![Zoho Desk - all customer support channels in one place circle1](http://www.zohowebstatic.com/sites/zweb/images/desk/zd-circle-small-lazy.png)
![Zoho Desk - all customer support channels in one place](http://www.zohowebstatic.com/sites/zweb/images/desk/zd-product-screen-lazy.png)
Happier customers
Thrive on customer happiness with Zoho Desk! Stay accessible, deliver quick, accurate resolutions, and make doing business with you easy.
Be accessible on all channels and deliver quick, accurate resolutions.
![Omnichannel support - customer query email](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_mail_lazy.png)
![Customer support live chat positive reply](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_mobile_chat_lazy.png)
![Zia - AI-powered customer sentiment analysis](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_sentiment_positive_lazy.png)
![SLAs - Service level agreement set up in zoho desk](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_sla_lazy.png)
![Zia - AI-powered live chat bot - customer query](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_zia_lazy.png)
![Omnichannel support - social media - positive customer tweet](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_twitter_lazy.png)
![Happy customer chatting with customer support agent](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_happier_customer_image_1x.png)
Empowered agents
Ace customer service at every step! Zoho Desk equips agents with powerful tools and context to stay productive, confident, and organized.
Equip agents with powerful tools and context to stay productive, confident, and organized.
![Support ticket close response snippet in zoho desk](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_empowered_close_lazy.png)
![Support ticket welcome response snippet in zoho desk](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_empowered_thanks_lazy.png)
![Zia - AI-powered customer service reply assistant](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_empowered_reply_assistent_lazy.png)
![Work modes - ticket views based on priority, due time, status, or CRM status](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_empowered_bg_screen_lazy.png)
![Happy customer service agent using help desk software](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_empowered_image_1x.png)
Healthier businesses
Deliver on your customer service excellence promise—track actionable metrics and customer sentiments to consistently deliver value.
Track actionable metrics and customer sentiments to consistently deliver value.
![Zia - AI-powered customer service anomaly detection](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_healthier_anomaly_lazy.png)
![Zoho desk inbuilt analytics - customer service performance analytics graph](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_healthier_bg_chart_lazy.png)
![Customer happiness rating - customer service feedback](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_healthier_happiness_lazy.png)
![Workflow automation for customer service process](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_healthier_workflow_lazy.png)
![Customer service performance review using zoho desk](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_healthier_image_1x.png)
Fully Mobile
Help customers even when you're away from your desk. Zoho Desk's mobile apps for Android and iOS let you close tickets on the go and give a bird's eye view of your customer service health at a glance.
Try Zoho Desk appTry Radar analytics app![Zoho desk agent mobile app for android and iOS](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_agent_mobile_screen_lazy.png)
![Zoho desk Radar analytics - manager mobile app for android and iOS](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_radar_mobile_screen_lazy.png)
Integrates with apps
you use daily
Zoho Desk integrates with over 200 of the most popular third-party apps, and more than 50 native apps.
Extend your Desk’scapabilities
![Zoho desk 200+ integrations - Google workspace, slack, MailChimp, Zapier, Zoho CRM and more](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_integrat_zlogo.png)
Why choose Zoho Desk?
![Why Zoho desk is the best customer service help desk software](http://www.zohowebstatic.com/sites/zweb/images/desk/zd_why_choose_1x.png)
- 50% faster implementation than most customer service software
- Dedicated training program with shallow learning curve
- Support customers in over 40 languages
- Customizable workspace that works across any industry, brand, and department
- Hassle-free migration with the help of our account executives
- No hidden costs, no forced contracts, and no lock-ins
- Compliant with data protection laws, such as GDPR, HIPAA, and CCPA
Sensational software for a
sensible price
- No credit card required.
- No software to download.