Delete User

Purpose

To delete a user from your organization.

Request Details

Request URL

{api-domain}/crm/{version}/users/{user_id}

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

scope=ZohoCRM.users.{operation_type}

Possible operation types

ALL - Full access to users
DELETE - Delete user data

Note
  • You can delete only one user per request.

  • Refer to Get User API to obtain the record ID of the user.

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v2.1/users/554023000000691003"
-X DELETE
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
3.0.08.0
CopiedLong userId = 3477061000005817002L;

//Get instance of UsersOperations Class
UsersOperations usersOperations = new UsersOperations();

//Call deleteUser method that takes userId as parameter
APIResponse < ActionHandler > response = usersOperations.deleteUser(userId);
Copiedpackage com.zoho.crm.api.sample.restapi.users;
import javax.net.ssl.SSLContext;
import org.apache.http.HttpEntity;
import org.apache.http.HttpResponse;
import org.apache.http.client.methods.HttpDelete;
import org.apache.http.client.methods.HttpUriRequest;
import org.apache.http.client.utils.URIBuilder;
import org.apache.http.conn.ssl.NoopHostnameVerifier;
import org.apache.http.conn.ssl.SSLConnectionSocketFactory;
import org.apache.http.impl.client.CloseableHttpClient;
import org.apache.http.impl.client.HttpClientBuilder;
import org.apache.http.util.EntityUtils;
public class DeleteUser 
{
	public static void main(String[] args) 
	{
		try
		{
			HttpClientBuilder httpClientBuilder = HttpClientBuilder.create();
			SSLContext sslContext = SSLContext.getDefault();
			SSLConnectionSocketFactory sslConnectionSocketFactory = new SSLConnectionSocketFactory(sslContext, NoopHostnameVerifier.INSTANCE);
			CloseableHttpClient httpclient = httpClientBuilder.setSSLSocketFactory(sslConnectionSocketFactory).build();
			URIBuilder uriBuilder = new URIBuilder("https://www.zohoapis.com/crm/v2/users/34770617745001");
			HttpUriRequest requestObj = new HttpDelete(uriBuilder.build());
			requestObj.addHeader("Authorization", "Zoho-oauthtoken 1000.xxxxxxx.xxxxxxx");
			HttpResponse response = httpclient.execute(requestObj);
			HttpEntity responseEntity = response.getEntity();
			System.out.println("HTTP Status Code : " + response.getStatusLine().getStatusCode());
			if(responseEntity != null)
			{
				Object responseObject = EntityUtils.toString(responseEntity);
				String responseString = responseObject.toString();
				System.out.println(responseString);
			}
		}
		catch(Exception ex)
		{
			ex.printStackTrace();
		}
	}
}
4.0.04.x
Copied//Get instance of UsersOperations Class
$usersOperations = new UsersOperations();
//Call deleteUser method that takes userId as parameter
$response = $usersOperations->deleteUser($userId);
Copied<?php

class DeleteUser
{
    public function execute(){
        $curl_pointer = curl_init();
        
        $curl_options = array();
        $url = "https://www.zohoapis.com/crm/v2/users/3524033000006015001";

        $curl_options[CURLOPT_URL] = $url;
        $curl_options[CURLOPT_RETURNTRANSFER] = true;
        $curl_options[CURLOPT_HEADER] = 1;
        $curl_options[CURLOPT_CUSTOMREQUEST] = "DELETE";
        
        $headersArray = array();
        
        $headersArray[] = "Authorization". ":" . "Zoho-oauthtoken " . "1000.f62XXXXXXXXXXXXa8302a293.0af14ceXXXXXXXXX4ee827beb";
        
        $curl_options[CURLOPT_HTTPHEADER]=$headersArray;
        
        curl_setopt_array($curl_pointer, $curl_options);
        
        $result = curl_exec($curl_pointer);
        $responseInfo = curl_getinfo($curl_pointer);
        curl_close($curl_pointer);
        list ($headers, $content) = explode("\r\n\r\n", $result, 2);
        if(strpos($headers," 100 Continue")!==false){
            list( $headers, $content) = explode( "\r\n\r\n", $content , 2);
        }
        $headerArray = (explode("\r\n", $headers, 50));
        $headerMap = array();
        foreach ($headerArray as $key) {
            if (strpos($key, ":") != false) {
                $firstHalf = substr($key, 0, strpos($key, ":"));
                $secondHalf = substr($key, strpos($key, ":") + 1);
                $headerMap[$firstHalf] = trim($secondHalf);
            }
        }
        $jsonResponse = json_decode($content, true);
        if ($jsonResponse == null && $responseInfo['http_code'] != 204) {
            list ($headers, $content) = explode("\r\n\r\n", $content, 2);
            $jsonResponse = json_decode($content, true);
        }
        var_dump($headerMap);
        var_dump($jsonResponse);
        var_dump($responseInfo['http_code']);
        
    }
    
}
(new DeleteUser())->execute();
3.0.08.x
Copied//Get instance of UsersOperations Class
UsersOperations usersOperations = new UsersOperations();
//Call DeleteUser method that takes userId as parameter
APIResponse<ActionHandler> response = usersOperations.DeleteUser(userId);
Copiedusing System;
using System.IO;
using System.Net;
namespace Com.Zoho.Crm.API.Sample.RestAPI.Users
{
    public class DeleteUser
    {
        public static void Delete()
        {
            HttpWebRequest request = (HttpWebRequest)WebRequest.Create("https://www.zohoapis.com/crm/v2/users/34770617848011");
            request.Method = "DELETE";
            request.Headers["Authorization"] = "Zoho-oauthtoken 1000.abfeXXXXXXXXXXX2asw.XXXXXXXXXXXXXXXXXXsdc2";
            request.KeepAlive = true;
            HttpWebResponse response;
            try
            {
                response = (HttpWebResponse)request.GetResponse();
            }
            catch (WebException e)
            {
                if (e.Response == null) { throw; }
                response = (HttpWebResponse)e.Response;
            }
            HttpWebResponse responseEntity = response;
            Console.WriteLine("HTTP Status Code : " + (int)response.StatusCode);
            string responsestring = new StreamReader(responseEntity.GetResponseStream()).ReadToEnd();
            responseEntity.Close();
            Console.WriteLine(responsestring);
        }
    }
}
3.0.03.x.x
Copied# Get instance of UsersOperations Class
users_operations = UsersOperations()
# Call delete_user method that takes user_id as parameter
response = users_operations.delete_user(user_id)
Copieddef delete_user():
    import requests

    url = 'https://www.zohoapis.com/crm/v2/users/3409643000000302042'

    headers = {
        'Authorization': 'Zoho-oauthtoken 1000.04be928e4a96XXXXXXXXXXXXX68.0b9eXXXXXXXXXXXX60396e268'
    }

    response = requests.delete(url=url, headers=headers)

    if response is not None:
        print("HTTP Status Code : " + str(response.status_code))

        print(response.json())

delete_user()
1.0.010.x
Copied//Get instance of UsersOperations Class
let usersOperations = new UsersOperations();
//Call deleteUser method that takes userId as parameter
let response = await usersOperations.deleteUser(userId);
Copiedasync function deleteUser() {
    const got = require("got");

    let url = 'https://www.zohoapis.com/crm/v2/users/3409643000000302042'

    let headers = {
        Authorization : "Zoho-oauthtoken 1000.354df3680XXXXXXXXXXXXX3.aae0efXXXXXXXXXXXXXXXXXX9"
    }

    let requestDetails = {
        method : "DELETE",
        headers : headers,
        throwHttpErrors : false
    }
    
    let response = await got(url, requestDetails)
    
    if(response != null) {
        console.log(response.statusCode);
        console.log(response.body);
    } 
}
deleteUser()
2.1.0
Copied# Get instance of UsersOperations Class
uo = Users::UsersOperations.new
# Call delete_user method that takes user_id as parameter
response = uo.delete_user(user_id)
Copiedrequire 'net/http'
require 'json'

class DeleteUser

    def execute
        url = URI( "https://www.zohoapis.com/crm/v2/users/3524033000006015001")
        req = Net::HTTP::Delete.new(url.request_uri)
        http = Net::HTTP.new(url.host, url.port)
        http.use_ssl = true
        headers={}
        headers["Authorization"]="Zoho-oauthtoken 1000.dfa7XXXXXXXXXXXXXXXXXX84f9665840.c176aeXXXXXXXXXXXX13f3d37a84d"
        headers&.each { |key, value| req.add_field(key, value) }
        response=http.request(req)
        status_code = response.code.to_i
        headers = response.each_header.to_h
        print status_code
        print headers
        unless response.body.nil?
            print  response.body
        end
    end
end

DeleteUser.new.execute
Copiedresponse = invokeurl
[
	url: "https://www.zohoapis.com/crm/v2.1/users/554023000000691003"
	type: DELETE
	connection:"crm_oauth_connection"
];
info response;

Possible Errors

  • INVALID_DATAHTTP 400

    the_id_given_seems_to_be_invalid
    Resolution: The record ID of the user you want to delete is invalid. Refer to Get Users API to get valid record IDs.

  • INVALID_REQUESTHTTP 400

    Primary contact cannot be deleted
    Resolution: You cannot delete the primary contact of your organization.

  • ID_ALREADY_DELETEDHTTP 400

    User is already deleted
    Resolution: The user you want to delete is already deleted.

  • AUTHORIZATION_FAILEDHTTP 400

    User does not have sufficient privilege to delete users
    Resolution: The user does not have the permission to delete users. Contact your system administrator.

  • INVALID_URL_PATTERNHTTP 404

    Please check if the URL trying to access is a correct one
    Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to request URL section above.

  • OAUTH_SCOPE_MISMATCHHTTP 401

    Unauthorized
    Resolution: Client does not have ZohoCRM.users.DELETE scope. Create a new client with valid scope. Refer to scope section above.

  • NO_PERMISSIONHTTP 403

    Permission denied to delete
    Resolution: The user does not have permission to delete user records. Contact your system administrator.

  • INTERNAL_ERRORHTTP 500

    Internal Server Error
    Resolution: Unexpected and unhandled exception in Server. Contact support team.

  • INVALID_REQUEST_METHODHTTP 400

    The http request method type is not a valid one
    Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above.

Sample Response

Copied{
  "users": [
    {
      "code": "SUCCESS",
      "details": {},
      "message": "User deleted",
      "status": "success"
    }
  ]
}