Get Contact Roles

When multiple contacts are associated with a deal/opportunity, the contacts' details are stored in the Contact Roles related list.

Purpose

To get the list of contact roles.

Endpoints

Request Details

Request URL

https://www.zohoapis.com/crm/v2.1/Contacts/roles

To get a specific contact role:
https://www.zohoapis.com/crm/v2.1/Contacts/roles/{contact_role_id}

Header

Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52

Scope

scope=ZohoCRM.modules.ALL
(or)
scope=ZohoCRM.modules.contacts.{operation_type}

Possible operation types

ALL - Full access to contacts
READ - Read contacts

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v2.1/Contacts/roles"
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"

Response JSON keys

  • sequence_numberinteger

    Represents the position of the contact role in the picklist in CRM UI.

  • namestring

    Represents the name of the contact role.

  • idstring

    Represents the unique ID of the contact role.

Possible Errors

  • INVALID_URL_PATTERNHTTP 404

    Please check if the URL trying to access is a correct one
    Resolution: The request URL specified is incorrect. Specify a valid request URL. Refer to request URL section above.

  • OAUTH_SCOPE_MISMATCHHTTP 401

    Unauthorized
    Resolution: Client does not have ZohoCRM.modules.contacts.READ scope. Create a new client with valid scope. Refer to scope section above.

  • NO_PERMISSIONHTTP 403

    Permission denied to read records
    Resolution: The user does not have permission to read records. Contact your system administrator.

  • INTERNAL_ERRORHTTP 500

    Internal Server Error
    Resolution: Unexpected and unhandled exception in Server. Contact support team.

  • INVALID_REQUEST_METHODHTTP 400

    The http request method type is not a valid one
    Resolution: You have specified an invalid HTTP method to access the API URL. Specify a valid request method. Refer to endpoints section above.

  • AUTHORIZATION_FAILEDHTTP 400

    User does not have sufficient privilege to read records
    Resolution: The user does not have the permission to read records. Contact your system administrator.

Sample Response

Copied{
  "contact_roles": [
    {
      "sequence_number": 1,
      "name": "Purchasing",
      "id": "4150868000000006875"
    },
    {
      "sequence_number": 2,
      "name": "Engineering Lead",
      "id": "4150868000000006879"
    },
    {
      "sequence_number": 3,
      "name": "Economic Decision Maker",
      "id": "4150868000000006881"
    },
    {
      "sequence_number": 4,
      "name": "Product Management",
      "id": "4150868000000006883"
    }
  ]
}