Top companies that use our solutions

Why do fleet management companies rely on Zoho Creator to custom-build their software applications?

  • Deep customization

    Deep customization

    Zoho Creator allows you to build applications for your fleet management the way you want. Any custom requirement you may have for operating your fleet can be built on Zoho Creator. The freedom is yours.

  • Advanced automation

    Advanced automation

    Achieve complete automation with Zoho Creator’s visual workflow editors. Create automated approval workflows, trigger event-based notifications, and update CRM data seamlessly to boost operational efficiency.

  • Built-in scalability

    Built-in scalability, security, and quality

    The fleet management solution you build on Zoho Creator automatically scales with your organization. It's inherently secure, and its impeccable quality is assured by Zoho itself, as the platform is compliant with international security standards.

  • Cloud accessibility

    Cloud accessibility

    Zoho Creator enables users to access their fleet management solution from anywhere, and with any device. All you need is an internet connection and a browser.

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Leading fleet management company harnesses Zoho Creator to pilot its fleet

Background

Zylker Fleet Corporation, based out of Madrid, Spain, is a company which provides specialized vehicles, machines, and ground support equipment for the aviation, logistics, and transportation industries.

Confusion and delays were the norm when Zylker was conducting its day-to-day operations on spreadsheets and over phone calls. A transition to an external self-service support website didn't help either—business disputes with a website provider resulted in plummeting client satisfaction, due to frequent software outages.

Background
Need

The need

The customer service department needed a solution to provide timely resolutions on repair requests. The organization decided to execute an overhaul by digitally transforming itself.

Zylker's CTO started evaluating multiple application development methodologies and platforms, before stumbling upon Zoho Creator. He compared the price plans and the features offered, and Zoho Creator seemed the best. He was convinced that Zoho Creator would be able to resolve Zylker's problems.

Solution

In a single day, Zylker Fleet Corporation's CTO was able to create a Zoho Creator account and get acquainted with the platform. He was able to develop a complete prototype of a self-service application for their rented fleet customers in just 6 hours. He was assisted by Zoho Creator's thorough and complete documentation, the forums for reference, and the sample applications.

The CTO created two main mission-critical applications on Zoho Creator:

  • An app to keep track of the fleet. This application has become the single point of entry for all of Zylker Fleet Corporation's clients. Service requests—called “intervention requests”—for rented vehicles are made using this application. This application also provides a report of the entire life cycle of the rented vehicles, providing a granular view for the application’s users and clients. This application is now used by Zylker’s clients in four languages—Italian, French, English, and Spanish.

  • A sales assistant application to assist the sales department.

Solution
Benefits

Benefits

Real-time fleet management:

The apps built on Zoho Creator are mission-critical. If rented vehicles break down, these disruptions cost a lot of money. Zoho Creator's apps help Zylker Fleet Corporation's clients resolve their problems rapidly.

Meteoric fleet growth

Since using Zoho Creator, Zylker's rental fleet has grown from 180 to 1,600, and they now also maintain 1,400 machines owned by their clients. They initially operated in just 3 airports in Spain, and now they have a presence in more than 30 airports in 5 European countries. They managed their fleet in the beginning with 2 after-sales managers, and now they employ 6, meaning they've scaled very efficiently.

Empowered personnel

Zoho Creator’s ability to deploy native applications to mobile devices in one click is a huge win, for both Zylker and its clients. This is because the people working with these applications are on the landing strips of airports, at ports, on railroads, and in the field all the time, so they can access their Zoho Creator applications just by using their handheld devices.

Note:"Please note that the solution described here was developed for the real use case of a Zoho customer. All names, identifying details, and screenshots have been anonymized to retain privacy"

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