Zoho has been rated as an Experience Leader in the Customer Experience Model and a Credibility Leader in the Vendor Credibility Model by Dresner
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The Wisdom of Crowds® Business Intelligence Market Study helps customers understand how their peers leverage and invest in business intelligence and related technologies.
Download the Dresner Wisdom of Crowds Business Intelligence Market Study to know the key insights into BI market enabling:
- Comparisons of current BI vendor performance to industry norms
- Identification and selection of new vendors
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“In 2023, Zoho’s scores remain generally above the overall sample, with key improvements in overall value, technical support, consulting, and integrity. It is an Overall Leader in both Customer Experience and Vendor Credibility Models and has a perfect recommend score.”
Howard Dresner, Founder and Chief Research Officer at Dresner Advisory Services.Customer Experience Model
Vendor Credibility Model
