Release 2024

Here's what our Customers say about the new version
of Zoho Analytics

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  • Case Studies
Case Study

"As developers, Zoho Analytics 6.0's new AutoML capabilities caught our attention immediately. Our team is currently working on a model to analyze and predict customer churn, among other projects. Zia Insights' diagnostic capabilities have been a game-changer as well, helping us understand the underlying causes of a spike or drop in sales or performance so we can take quick action. Again, as solutions providers, it's critical we understand what's working and what's not within our own company before helping other businesses and professionals. Zoho Analytics 6.0 continues to give us that insight and more. Ask Zia' is another useful feature. With a simple prompt, I'm able to get the right insights I need instantly. The new chart types are amazing, and I'm particularly impressed with the racing and sunburst charts."

Alun RafiqueCEO and Co-Founder, Market Dojo
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Case Study

"At IMT Matcher, initially we started using Zoho Analytics only to analyze support tickets, but the outcome was so impressive that we started using it for the entire business! In the latest version 6.0, we first love the fresh look of the updated UI. We like the global filter; it allows us to create more unique and in-depth dashboards with multiple tabs that can be quickly analysed. Unified metrics have been really useful to us to quickly find our formulas across multiple data tables and reports. Data bucketing helps us to easily filter data without needing to code. We also like the export PPT function. We are able to create presentations more quickly."

Tom VoglerHead of Service and Support, IMT Matcher
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Case Study

"We use Zoho Analytics as our white-labelled BI solution for customers, and version 6.0 has brought some fantastic enhancements. The new audit history feature has improved our ability to monitor user and system actions, providing added transparency and security. The extended sync history helps us keep a more detailed track of our various data sources and their sync reliability, while the new chart options offer our customers richer visualisation tools for their Rental Car Manager data. The flexibility introduced with date and string data types in aggregate formulas has also made it easier to create complex, customised reports. These features have greatly enhanced the value we deliver to our customers."

Marc AndrewSenior Developer, Rental Car Manager
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Case Study

"Every Renu employee in every department, from field service agents to warehouse personnel to finance folks, all see and engage with customized business reports and dashboards," said John Sheldon, Director of New Business Capabilities, Renu Energy Solutions. "Providing tailored insights across lines of business and departments regularly has been a big part of the company's growth and success over the past five years. But without Zoho Analytics' plug-and-play, simple-to-use nature combined with the platform's underlying strength and capability, we wouldn't be able to maintain this practice on the scale and with the complexity we'd need. With Analytics, we can adjust our reports and dashboards on the fly, connect to more and more endpoints, and create insightful summaries that go out to our teams."

John SheldonDirector of New Business Capabilities, Renu Energy Solutions
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Case Study

"We use Zoho Analytics to get precise insight on which stores had the highest sales, and which styles are preferred by our customers by city and by state. We regularly monitor and have a clear understanding of the stock levels in the major multi-branded stores across India on any given day. With the advanced analytical capabilities built into 6.0, we run a cluster analysis to segment the customer by purchase behaviour, demographics, or preferences to boost sales and customer satisfaction. We are also trying anomaly detection to analyse the unusual transactions, such as a sudden decrease in sales for a usually popular item in any multi-branded stores across India."

Rupendra NigamVice President of IT, Spykar Lifestyles
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Case Study

"Zoho Analytics has encouraged us to rebuild our reporting system from the ground up," said Kris James, Business Intelligence & Analytics Manager at Sparex. "Our sales reps use the platform's new automations, data visualisations, and pre-built connectors to quickly review customers' sales history, buying rate, past invoices, etc., from a whole new, centralised reporting portal. Working in agriculture equipment sales, which is experiencing a downturn at the moment, Zoho Analytics gives us a huge leg up, making our reporting easier to read, understand, and navigate for our sales teams. The fact that our company can do so much more and considerably less time makes using Zoho Analytics a great win for us."

Kris JamesBusiness Intelligence & Analytics Manager, Sparex
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Case Study

"We at Awal dairy produce and distribute high quality dairy products, juices and ice creams. We utilize Zoho Analytics to get insights into our sales and distribution processes. Zoho Analytics enables us to have a clear view of sales performance across different regions and products, allowing us to fine-tune our distribution strategies. The 6.0 version of Zoho Analytics has some promising features that will help us make strategic adjustments. The Zia Insights' diagnostic analysis is a significant new capability that enabled us to dive into key drivers behind any sales impact. It outlined the top 5 elements affecting sales in a given region, including their impact and possible explanations. We are also exploring anomaly detection and cluster analysis. I'm sure it will help us stay on top of things, drive our sales, and customer satisfaction."

Manikandan MoorthiIT Manager, Awal Dairy
Case Study

"I use Zoho Analytics for secure online reporting to multiple customers - nurses and midwives - in multiple countries,” said Emma Elcombe, Senior Research Officer, Western Sydney University. “Through it, I upload live data into one place, which our customers can filter to get unique, specific and - critically - real-time insights into the impact of visits on families and family satisfaction. With that data, we’re able to improve the quality of services for families. Without Zoho and its live, dynamic and accessible reports, we’d still be relying on static PDF reports, which are limited in what they show and a major burden to collect, share and update the data. What’s more, Zoho Analytics is secure from a data perspective, which is absolutely paramount in the healthcare sector. For healthcare providers, time and insight is critical, and with the new features in Zoho Analytics, we’ll be able to enjoy even more of both."

Emma ElcombeSenior Research Officer (Statistical Analyst), TReSI Group
Case Study

"Here at Asian Paints, we use Zoho Analytics to analyse financial data to track profitability, expense trends, cash flow, profit margin, and more. The new global filter simplifies our dashboard analysis, making it easier for us to navigate through multiple tabs efficiently. Query suggester and formula suggester are excellent additions as they decrease our dependency on manual data manipulation and complex query writing. There are a lot of other new features that we would like to get our hands on, like the Zia Insight's decision intelligence, unified metrics, and the geo map layering, that can be of use to us. "

Sarthak PuriProduct Manager, Asian Paints
Case Study

"The latest version of Zoho Analytics has greatly impacted our data analysis process. The new chart types offer more flexibility in visualizing data. Especially, we love the racing chart. Being in a fleet management business, it's crucial for us to monitor vehicle performance for efficient resource utilization. The racing chart highlights vehicle usage trends across periods, aiding in fleet optimization and minimizing downtime. The visual Zia Insights features is an exciting addition; we are able to understand the story behind the numbers and take action swiftly. And the enhanced Auto Analysis feature makes it easy for us to build the reports and dashboard we need instantly. "

Ghazi Bakhit OsmanCFO, Royal Group Shared Financial Services