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Comprehensive CRM platform for customer-facing teams.

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Simple CRM for small businesses moving from spreadsheets.

Bigin
 
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Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
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Cloud Contact Center Software for businesses.

Voice
 
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Unified platform to deliver top-notch customer experience.

CRM Plus

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All-in-one social media management software.

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Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
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Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
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Webinar platform for webcasting online webinars.

Webinar
 
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All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
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Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

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CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

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Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Stay updated on what's new in ZeptoMail!

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    • Changes
    • Enhancements
    • Improvements
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    • New Feature

 

2025

Jan

In-depth bounce reports

Enhancements

We have introduced a detailed bounce report section to help you manage your email bounces. With this update, you can:

  • View the bounce count and percentage of all outgoing emails at a glance.
  • See why an email bounced and the reason for that.
  • Segregate the bounces by domain and Mail Agent for better analysis.

 

Know more

Introducing global search

New

Finding the right email is easier than ever with the global search option. Easily search across your emails with the right filter option. 

You will find the search button in the right tab for instant use.

2024

Nov

View triggering IP information

Enhancements

Troubleshoot effectively with information on the public IP that triggered a particular emails to ZeptoMail. You can view this data for every email sent out, in the Processed email section of your ZeptoMail account.

 

Learn more

Oct

WordPress integration enhancements

Enhancements

The following enhancements have been made to the existing plugin for WordPress :

  • Can assign upto three Mail Agents for email-sending.
  • Provision to view failed email logs and option to retry sending them.
  • Filters to view logs based on the encountered errors.
Learn more

Introducing Postman collection for ZeptoMail

New

The Postman collection for ZeptoMail is now live. You can use this collection to test ZeptoMail's API without having to write any code from scratch. REST APIs that can be used are :

  • ZeptoMail's email-sending APIs.
  • Template APIs. 
Check it out

Sep

Dedicated IP

New

High-volume senders now have the provision to upgrade to a separate IP for their transactional emails. A dedicated IP for your emails helps you manage your sender reputation and ensure greater email deliverability. 

Check if you are eligible

Introducing templates in Zapier integration

Enhancements

Email sending from Zapier has been made seamless with the provision to use email templates. Incorporate templates you have created in your ZeptoMail account while sending out emails from Zapier. 

Learn More

Aug

Batch email statistics

Enhancements

Batch emails are as important as individual emails. That's why we have introduced status reports for batch emails right within the Processed emails section. This gives you comprehensive information on all the emails you send so that you never miss a detail.

Learn how

Magento integration

Integrations

If you are using Magento to host your e-commerce website, transactional email-sending has been made easier for you. With Zoho ZeptoMail's integration for Magento, you can seamlessly connect your application to send out transactional emails to your customers. Set dedicated Mail Agents for different types of emails and ensure prompt email delivery.

Learn how

Jul

Enhanced chart download options

Enhancements

Along with the existing chart options, you can now download graphical data in PDF format. This expanded range of chart download options gives you the flexibility to choose the format that best suits your needs.

You can download charts in the following formats :

  • JPEG
  • PNG
  • SVG
  • CSV
  • PDF

Introducing one-click domain addition

Enhancements

Got your account hosted on Go-daddy or 1-1? Use the Auto add-records option to automatically add DKIM and CNAME records to the DNS provider instead of doing it manually.

Learn more

Jun

SPF verification removed

Changes

The domain verification process which entails adding SPF, DKIM and CNAME records to your DNS has been made simpler with the removal of SPF addition. You can now easily verify your domain by adding just your DKIM and CNAME records. 

Learn Why

Apr

Sender Address deprecation

New

Following our emphasis on deliverability and with major email providers' scrutiny of the sender domain authentication, users will not be able to send emails from their OTP-verified sender addresses. To continue sending emails from these addresses, the user should verify the associated domains.

Learn More

Create duplicate templates

Enhancements

Avoid the hassle of creating templates right from scratch, and make copies of existing templates and use them with the desired Mail Agent.

Learn How

Mar

WooCommerce integration

Integrations

The Zoho ZeptoMail plugin allows you to send out transactional emails from your self-hosted WooCommerce store. Build your own email or use the preset templates to send the different types of emails related to your e-commerce business. 

Learn more

Feb

Send batch emails using Node.js

Enhancements

The ZeptoMail Node package now gives you the provision to send out batch emails. Head over to the NPM ZeptoMail package to start using this code.

Find it here

Refresh email logs

Enhancements

Stay on top of your email updates using the Refresh icon in the Processed emails section. With this, you can view the list of all the recently sent emails from within your account.

Learn more

Jan

New email status

Enhancements

The all-new delivered status in ZeptoMail allows you to view exactly when your recipients have received their emails. The extensive timeline option shows you the journey of your email right from its inception to its delivery. 

Read more

2023

Dec

Download chart option

Forget the hassle of navigating to your account to view data from specific timelines. The download option for charts, allows you to save the charts to your device and easily access them whenever you wish. You can download the charts available at various sections available in your account.

Nov

Additional sample templates

Going by the saying: the more the merrier, we have brought out more template samples to help you get started with your email sending. Choose the right fit from the range of categories available in the templates section. 

Oct

New look for the Templates section

The templates section within Mail Agents has a new and organized look. You can view the data related to a particular email template, edit it and find information on email-sending APIs all in one place. Head over to your account now to explore it.

Learn more

Sep

Zoho Creator integration

Looking to send out transactional emails from your application built with Zoho Creator? With the Creator integration with ZeptoMail, you can not only trigger your app to send transactional emails but also get complete email analytics with no restriction on email sending.

See how

Puvi for ZeptoMail

The font type for ZeptoMail has now been changed from Lato to the in-house font Puvi! 

Aug

ZeptoMail for Zoho Bigin

Connect ZeptoMail with your Bigin account and view the transactional emails sent to all your Bigin contacts. You can view all the stats and data related to your transactional email activity using this ZeptoMail topping.

Read on

Sender address restriction

Want only select email addresses to send emails from your domains? You can do so now, by enabling the sender addresses restriction option in the domain setting section within the desired domain. 

Learn more

Additional export functionalities

You can now export the data in the suppression list as well as activity logs to your local server. Choose from the range of filters available to export the data based on your needs.

Read on

Domain suppression

Want to stop sending transactional emails to an entire organisation or business? With domain suppression, you can easily stop email sending to email addresses associated with a particular domain. 

Learn more

Jul

Introducing sender addresses

You can now add and verify just the email addresses that you wish to use to send your transactional emails. Associate your sender address now and start sending out your emails.

Learn more

Jun

WHMCS integration

Manage the transactional emails sent to clients who use your services, directly from your WHMCS account. View data related to transactions like purchase history and other activities within your WHMCS dashboard.

Learn more

May

AMP for ZeptoMail

Make your emails interactive as well as functional by incorporating AMP within your code. Add carousels, CTAs and other dynamic content to send engaging emails to your customers.

See how you can send

Joomla! integration

Connect your Joomla! account with ZeptoMail to send transactional emails like notification emails, password reset emails, order cancellation emails, etc.

Learn more

Feb

Microsoft Power Automate integration

Workflows make your job easier by automating repeated processes. With the Microsoft Power Automate integration, you can connect your application to create flows to send transactional emails based on set triggers. 

To connect

Jan

Bounce error categories

Handling email bounces immediately and effectively will help you deliver your emails hassle-free. The bounce error categories in ZeptoMail will give you the exact reasons for your bounces, aiding you in handling them better.

Learn More

2022

Dec

Unveiling our new UI

We have rolled out our new and improved UI with more features and better user experience. Head over to your ZeptoMail account to explore them now.

Read on

Auto-suppression

Facing bounce issues with some of your emails? ZeptoMail's auto-suppression feature allows you to automatically add those email addresses that hard bounce to your suppression list. This helps you keep a check on your sender reputation and spam rates.

Read further

Oct

Bubble.io Integration

Have an application with Bubble? You can now send your transactional emails directly from your app with the ZeptoMail plugin. Head over to your Bubble account to install ZeptoMail now!

Learn more

Sep

Save your emails' contents

Ever wanted to revisit the emails you sent? With the Content Setting option, you can now save and view the emails you send long after they reach your customers.

Try it now

Aug

ZeptoMail for Zoho CRM

You can now integrate ZeptoMail with Zoho CRM to view the transactional emails sent to your CRM leads and contacts. Install the ZeptoMail extension from our Marketplace.

Read On

Jul

Delete Processed emails' logs

You can now delete your unwanted email logs in the Processed email section. The multi-select option allows you to select and delete multiple records at a time.

Check it out

May

Suppression List

Preventing email sending or email tracking for some recipients can help keep your sender reputation intact and your spam rate under control. With ZeptoMail's suppression list, you can add the email addresses for which you wish to block email sending or email tracking.

Learn more

Auto top-up

Credits recharge has never been easier. The Auto top-up feature enables you to automatically purchase your credits before their expiry. You can select the number of credits to be added and the number of days before which you want them credited.

Learn more

2021

Dec

NPM package for ZeptoMail

Enhancements

You can now easily integrate ZeptoMail and your application using JavaScript. Import our NPM package for email sending and template emails.

View Package

Nov

Activity Logs in ZeptoMail

New Feature

You can now view the actions performed by all the users of your ZeptoMail account in a single place. Head over to the activity logs section for a detailed view of each action performed by your users. 

Read on

Oct

Zapier Integration

Integrations

Integrate ZeptoMail with other third-party applications using Zapier. You can create Zaps using ZeptoMail's Trigger and Actions to create seamless workflows. 

Try it out

Aug

IP restrictions

New Feature

Use the IP restriction option to choose the IP addresses from which emails should be sent from ZeptoMail. It provides an additional layer of security for emails sent using ZeptoMail API and SMTP.

Learn more

Zoho Flow integration

New Feature

Create workflows in Zoho Flow using ZeptoMail trigger and action. You can use the email activity trigger or the send email action to create workflows. 

Jul

Export email logs

New Feature

Go beyond just viewing your email logs in ZeptoMail. Now you can export the email logs of the last 60 days as a zip file. You can choose the date range or type of email and export all emails matching the criteria. 

Learn more

Email Templates

New Feature

You no longer need to write the same transactional email over and over again. With ZeptoMail's email templates, you can pick from the sample templates available or build your own template from scratch. Even include attachments! 

Read on

Jun

File Cache Feature Enabled for SMTP

New Feature

For email senders using SMTP, we have enabled the File Cache feature which was previously available only to email senders using API. By adding the parameter "X-TM-FILE-KEY" to your email header, the already uploaded files in the File Cache can be attached in your emails.

Increased maximum count

Enhancements

In order to ensure proper use of our service, we've had a maximum limit on the number of domains and Mail Agents that can be added in ZeptoMail. We have now increased that limit to help you scale up. We have increased the max number of Mail Agents allowed to 50 and max number of domains allowed to 100. 

May

Offline Verification for DNS Records

Improvements

Sometimes DNS providers will take a bit longer (up to 48 hours) to propagate DNS records. We have enabled Offline Verification to make your DNS verification process easier. Our system automatically check with the DNS provider and send you a notification email once the DNS values are propagated.

Apr

Benefits of transactional emails

Blogs

Our previous blogs gave us an overview of what transactional emails are but why should you send them? This blog tells you how transactional emails can benefit your business and also how to pick the right service to send your transactional email service.

Read on

What are the types of transactional emails?

Blogs

Transactional emails can be of many types depending on the type of business or application it is sent from. In this blog, we've covered the different types of transactional emails and classified them into broad groups. 

Read on

Mar

Email Notification for Credits

New Feature

Don't worry about missing your credit purchase deadlines anymore. The default email notifications will serve as your personal Watson and inform you, in advance, about your credit expiry. The custom notification settings enables you to schedule reminders based on preferences.  

Know More

What are transactional emails?

Blogs

With so many types of emails in the business world, it's easy to wonder what transactional emails are. This blog gives you all the answers you need about what they are and how they are different from marketing emails. 

Read on

Feb

DNS Provider Specific Information Enabled

Enhancements

With a click of a button choose your domain specific DNS provider and populate domain verification records. This enhancement helps you save time spent on referring DNS help guides and raising support tickets related to domain verification.

Simply select your DNS provider and copy-paste the DNS values for your domains populated by ZeptoMail - it's that simple! 

Learn More

SMTP tracking enabled

New Feature

From now onwards you can track opens and clicks for emails sent via SMTP also. Enable SMTP tracking using the toggle switch in your Mail Agent and start viewing your email stats within ZeptoMail's UI.

Learn More

Why trust us with your emails?

Blogs

Wondering why you should pick ZeptoMail as your transactional email service? This blog gives you an overview of ZeptoMail's feature and all the things it has to offer you.

Read on

Jan

Supported SMTP apps using From Address as username

New Feature

ZeptoMail supports SMTP applications & email clients that automatically fetches the From Address as the SMTP username value. Now you can connect ZeptoMail to any SMTP application. 

Learn More

2020

Dec

Coding made simpler

Enhancements

We have added sample SMTP & API code scripts in your Mail Agent's Setup Details tab.
 

SMTP code scripts - Java, Python, Node.js, PHP (PhpMailer, PearMailer, & SwiftMailer). 

API code scripts - Curl, C#, Python, Node.js, PHP, & Java.
 

Use the sample code  as a ready reference to quickly connect your application to ZeptoMail. 

Check It Out

Start sending right away

Enhancements

We have enabled User Interface Onboarding tour. Quickly get acquainted with ZeptoMail interface and start sending your transactional emails in a jiffy.

Sign Up Here

Nov

The Launch!

New

ZeptoMail stepped out of beta and was released to all users. ZeptoMail is crafted to overcome the challenges of sending transactional emails from your website or application. With SMTP and Email API setup options, getting started is hassle-free. 

Take a look!

WordPress integration in ZeptoMail

Integrations

Connect your WordPress website with ZeptoMail to send website transactional emails like notification emails, registration emails, verification emails for website signups, password-reset emails, order cancellations, etc.,  

59 Display Languages

New

ZeptoMail supports 59 display languages! Visit the Settings help page to know the list of 59 languages and learn how to change the Display Language Setting for your account. 

Learn More

Domain Management made easy

Improvements

Previously domains has to be added & managed within a Mail Agent. The new Domains tab makes it easier & simpler. In this new tab you can view all your domains, their verification status, complete the domain verification process, & configure the bounce address for domains hassle-free!

Learn More