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Payroll software with automated tax payments and filing.

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Low-code IoT platform and solutions for connected businesses.

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Business formation service to launch and grow your businesses.

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Unified payment solution built for all businesses.

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Comprehensive email security and archiving for every business.

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Cloud-based qualitative data analysis tool.

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Online community platform for individuals and businesses to grow their network and brand.

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Modern retail POS to sell better, manage your entire business, and join the digital revolution.

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Unified project management platform for intelligent, data-driven work.

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Unified platform for customer service and support teams.

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Comprehensive CRM platform for customer-facing teams.

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Cloud Contact Center Software for businesses.

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Digital signature app for businesses.

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Build online forms for every business need.

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Bigin

Simple CRM for small businesses moving from spreadsheets.

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SalesIQ

Live chat app to engage and convert website visitors.

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Appointment scheduling app for consultations with customers.

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RouteIQ

AI-powered ETL tool for effective data integration and movement.

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Thrive

Complete loyalty and affiliate management platform.

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Unified platform to deliver top-notch customer experience.

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Create, send, and track targeted email campaigns that drive sales.

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Cloud Contact Center Software for businesses.

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Digital signature app for businesses.

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Build online forms for every business need.

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All-in-one social media management software.

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Survey

Design surveys to reach and interact with your audience.

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SalesIQ

Live chat app to engage and convert website visitors.

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Sites

Online website builder with extensive customisation options.

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Backstage

End-to-end event management software.

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PageSense

Website conversion optimization and personalisation platform.

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Marketing Automation

All-in-one marketing automation software.

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LandingPage

Smart landing page builder to increase conversion rates

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Webinar

Webinar platform for webcasting online webinars.

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LeadChain

Sync, manage, and convert leads across channels seamlessly.

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Domains

Easy domain registration, transfer, and secured DNS management.

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CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

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Thrive

Complete loyalty and affiliate management platform.

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Publish

Manage all your local business listings on a single platform.

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Marketing Plus

Unified marketing platform for marketing teams.

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eCommerce platform to manage and market your online store.

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Helpdesk software to deliver great customer support.

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Remote support and unattended remote access software.

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Cloud Contact Center Software for businesses.

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SalesIQ

Live chat app to engage and convert website visitors.

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Bookings

Appointment scheduling app for consultations with customers.

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FSM

End-to-end field service management platform for service businesses.

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Lens

Interactive remote assistance software with augmented reality.

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Solo

The all-in-one toolkit for solopreneurs.

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Service Plus

Unified platform for customer service and support teams.

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Books

Powerful accounting platform for growing businesses.

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Expense

Effortless expense reporting platform.

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Sign

Digital signature app for businesses.

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Powerful stock management and inventory control software.

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Invoice

100% Free invoicing solution.

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End-to-end billing solution for your business.

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Payroll

Payroll software with automated tax payments and filing.

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eCommerce platform to manage and market your online store.

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Checkout

Collect payments online with custom branded pages.

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Practice

Practice management software for accounting firms.

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Solo

The all-in-one toolkit for solopreneurs.

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Payments

Unified payment solution built for all businesses.

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Finance Plus

All-in-one suite to manage your operations and finances.

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Email, Storage, and Collaboration

Mail

Secure email service for teams of all sizes.

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Voice

Cloud Contact Center Software for businesses.

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Sign

Digital signature app for businesses.

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WorkDrive

Online file management for teams.

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Bookings

Appointment scheduling app for consultations with customers.

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Cliq

Stay in touch with teams no matter where you are.

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Notebook

Beautiful home for all your notes.

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Meeting

Online meeting software for all your video conferencing & webinar needs.

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Connect

Employee experience platform to communicate, engage, and build positive employee relations.

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Learn

Knowledge and learning management platform.

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Office Integrator

Built in document editors for web apps.

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Word processor for focused writing and discussions.

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TeamInbox

Shared inboxes for teams.

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ZeptoMail

Secure and reliable transactional email sending service.

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Create, edit, and share slides with a sleek presentation app.

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Work management tool to connect people, processes, and information.

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Spreadsheet software for collaborative teams.

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Office Suite

Powerful collaborative work platform for teams.

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Online business calendar to manage events and schedule appointments.

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ToDo

Collaborative task management for individuals and teams.

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Collaborative online PDF editing tool.

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Workplace

Application suite built to improve team productivity and collaboration.

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Expense

Effortless expense reporting platform.

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Recruit

Intuitive recruiting platform built to provide hiring solutions.

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People

Organize, automate, and simplify your HR processes.

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Sign

Digital signature app for businesses.

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Payroll

Payroll software with automated tax payments and filing.

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Shifts

Employee scheduling and time tracking app.

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Workerly

Manage temporary staffing with an employee scheduling solution.

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People Plus

Comprehensive HR platform for seamless employee experiences.

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Security and IT Management

Creator

Build custom apps to simplify business processes.

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Assist

Remote support and unattended remote access software.

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Vault

Online password manager for teams.

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Directory

Workforce identity and access management solution for cloud businesses.

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Lens

Interactive remote assistance software with augmented reality.

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QEngine

Test automation software to build, manage, execute, and report testcases.

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Catalyst

Pro-code platform to build and deploy your apps.

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RPA

Automate manual, tedious, and repetitive tasks easily.

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eProtect

Comprehensive email security and archiving for every business.

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OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

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Toolkit

Complete resource for any admin-related lookup queries.

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BI and Analytics

Analytics

Modern self-service BI and analytics platform.

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DataPrep

AI-powered data preparation service for your data-driven organization.

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IoT

Harnessing IoT analytics for real-time operational intelligence.

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Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

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Projects

Manage, track, and collaborate on projects with teams.

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Sprints

Planning and tracking tool for scrum teams.

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BugTracker

Automatic bug tracking software for managing bugs.

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Solo

The all-in-one toolkit for solopreneurs.

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Projects Plus

Unified project management platform for intelligent, data-driven work.

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Developer Platforms

Creator

Build custom apps to simplify business processes.

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Flow

Automate business workflows by creating smart integrations.

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Office Integrator

Built in document editors for web apps.

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DataPrep

AI-powered data preparation service for your data-driven organization.

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ZeptoMail

Secure and reliable transactional email sending service.

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Tables

Work management tool to connect people, processes, and information.

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QEngine

Test automation software to build, manage, execute, and report testcases.

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Catalyst

Pro-code platform to build and deploy your apps.

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Automate manual, tedious, and repetitive tasks easily.

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Build, deploy, and scale IoT solutions for connected businesses.

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Apptics

Application analytics for all apps.

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Embedded analytics and white label BI solutions, tailored for your needs.

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Low-code IoT platform and solutions for connected businesses.

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Unified platform for customer service and support teams.

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All-in-one suite to manage your operations and finances.

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Comprehensive HR platform for seamless employee experiences.

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Application suite built to improve team productivity and collaboration.

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Unified marketing platform for marketing teams.

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Unified project management platform for intelligent, data-driven work.

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All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Optimized for all devices
         
student satisfaction survey
Creating Your Survey

Would you like to find out about your students' reaction to the curriculum? Or would you like to know more about their opinions on pedagogy? Create your survey with a clear idea of what information you are trying to learn. Check out the above sample student satisfaction survey template as an example.

Each question you add to your survey supports your goal. To put it simply, asking your students if they liked the school's trip to the museum would help you improve your school trips. It would not be appropriate to ask the same while aiming to improve facilities. Personalize your surveys to ask the most relevant questions. With online surveys you can set up your survey to ask follow up questions.

Your questions must be designed to give measurable and unbiased results.
Consider the following questions:
  • How was your school trip experience?

  • How was your school trip experience?

    a. Good
    b. Bad

  • How would you rate your school trip (on a scale of 1-10)?

Question 1 would give you answers that cannot be measured easily.

Question 2 is poorly written and close-ended question. The respondent cannot be neutral in her opinion, resulting in biased and polarized results.

Question 3 would give you a measurable and unbiased picture of your respondents' opinions.

Factors Affecting Student Satisfaction Overall student satisfaction is influenced by four major factors.
Teaching
1

This factor includes curriculum, techniques used, and testing methods. Ask your students how they view what they are taught, how they are taught, and how they are tested.

 
Facilities
2

Facilities form the backbone of any school or university. A game of college football can bring an entire campus together, while a single broken bathroom can ruin the day for many students. Ask your students what they think about the facilities.

 
Environment
3

The environment refers to the interpersonal communication, discrimination, bullying, and so on that surrounds students. It impacts their satisfaction level and plays an important role in how they feel and perform in class.

 
Expectations
4

Student expectations for the school or university also affect satisfaction levels. This is why some top-notch universities rank lower than other colleges in terms of satisfaction. Use student satisfaction surveys to measure and manage student expectations.

Improving Satisfaction

Understand the factors affecting student satisfaction by asking the right questions, to the right people, at the right time.

Work towards improving satisfaction levels. Tell your students every time you implement a policy after these surveys. They are more likely to participate if they appreciate the survey's importance. Also, remember that when it comes to satisfying students, it is impossible to please everyone. It is often a balancing act of keeping most of them happy, most of the time.

student satisfaction survey
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