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Cloud-based qualitative data analysis tool.

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Modern retail POS to sell better, manage your entire business, and join the digital revolution.

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Simple CRM for small businesses moving from spreadsheets.

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Appointment scheduling app for consultations with customers.

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AI-powered ETL tool for effective data integration and movement.

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Complete loyalty and affiliate management platform.

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All-in-one social media management software.

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Design surveys to reach and interact with your audience.

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Live chat app to engage and convert website visitors.

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Online website builder with extensive customisation options.

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End-to-end event management software.

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Website conversion optimization and personalisation platform.

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All-in-one marketing automation software.

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Smart landing page builder to increase conversion rates

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Webinar platform for webcasting online webinars.

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Sync, manage, and convert leads across channels seamlessly.

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Easy domain registration, transfer, and secured DNS management.

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Online community platform for individuals and businesses to grow their network and brand.

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Complete loyalty and affiliate management platform.

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Manage all your local business listings on a single platform.

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Unified marketing platform for marketing teams.

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Remote support and unattended remote access software.

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Cloud Contact Center Software for businesses.

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Live chat app to engage and convert website visitors.

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Appointment scheduling app for consultations with customers.

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End-to-end field service management platform for service businesses.

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Interactive remote assistance software with augmented reality.

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The all-in-one toolkit for solopreneurs.

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Powerful accounting platform for growing businesses.

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Effortless expense reporting platform.

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Digital signature app for businesses.

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Powerful stock management and inventory control software.

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100% Free invoicing solution.

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End-to-end billing solution for your business.

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Payroll software with automated tax payments and filing.

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eCommerce platform to manage and market your online store.

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Collect payments online with custom branded pages.

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Practice management software for accounting firms.

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The all-in-one toolkit for solopreneurs.

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Payments

Unified payment solution built for all businesses.

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All-in-one suite to manage your operations and finances.

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Email, Storage, and Collaboration

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Secure email service for teams of all sizes.

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Cloud Contact Center Software for businesses.

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Digital signature app for businesses.

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WorkDrive

Online file management for teams.

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Bookings

Appointment scheduling app for consultations with customers.

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Cliq

Stay in touch with teams no matter where you are.

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Beautiful home for all your notes.

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Online meeting software for all your video conferencing & webinar needs.

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Employee experience platform to communicate, engage, and build positive employee relations.

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Knowledge and learning management platform.

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Built in document editors for web apps.

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Word processor for focused writing and discussions.

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Shared inboxes for teams.

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Secure and reliable transactional email sending service.

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Create, edit, and share slides with a sleek presentation app.

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Work management tool to connect people, processes, and information.

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Spreadsheet software for collaborative teams.

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Powerful collaborative work platform for teams.

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Online business calendar to manage events and schedule appointments.

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Collaborative task management for individuals and teams.

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Collaborative online PDF editing tool.

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Application suite built to improve team productivity and collaboration.

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Effortless expense reporting platform.

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Intuitive recruiting platform built to provide hiring solutions.

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Digital signature app for businesses.

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Payroll software with automated tax payments and filing.

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Employee scheduling and time tracking app.

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Manage temporary staffing with an employee scheduling solution.

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Comprehensive HR platform for seamless employee experiences.

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Security and IT Management

Creator

Build custom apps to simplify business processes.

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Remote support and unattended remote access software.

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Vault

Online password manager for teams.

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Workforce identity and access management solution for cloud businesses.

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Interactive remote assistance software with augmented reality.

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QEngine

Test automation software to build, manage, execute, and report testcases.

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Pro-code platform to build and deploy your apps.

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Automate manual, tedious, and repetitive tasks easily.

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Secure multi-factor authenticator (MFA) for all your online accounts.

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Complete resource for any admin-related lookup queries.

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Modern self-service BI and analytics platform.

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AI-powered data preparation service for your data-driven organization.

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Planning and tracking tool for scrum teams.

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Automatic bug tracking software for managing bugs.

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The all-in-one toolkit for solopreneurs.

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Unified project management platform for intelligent, data-driven work.

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AI-powered data preparation service for your data-driven organization.

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Secure and reliable transactional email sending service.

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Work management tool to connect people, processes, and information.

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Test automation software to build, manage, execute, and report testcases.

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Pro-code platform to build and deploy your apps.

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Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Product research: Deliver products that delight your users

From concept to pricing, shape your product with real insights-validate ideas, understand demand, and create what your target audience will love.

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Deliver products that delight your usersDeliver products that delight your usersDeliver products that delight your users
Deliver products that delight your usersDeliver products that delight your users

Give your vision wings: Create user-focused and market-driven products

Ideas can spark at any moment-from accidental discovery or careful consideration. But how do you know if it will fly? How do you shape it into a complete product? Enter product research-the groundwork that guides every step of your production. With data-driven insights, you can confidently transform your concept into a commercial product.

Create user-focused and market-driven products
Create user-focused and market-driven productsCreate user-focused and market-driven products
  • hotstar
  • goorej
  • samsung
  • bigbasket
  • asainpaints
  • sodexo
Shape your product for success

From ideas to market: How product research surveys guide every step

Shape you product for success
Ready for a roadmap to effective product development?
  • Idea viability: Test before you invest

    Before you dive into development, test the waters with surveys. They provide feedback on your concept’s potential to help you save time and resources by focusing on the ideas that are most likely to succeed.

  • Demand assessment: Know when and how your product is needed

    Understanding market needs and timing is crucial. Surveys reveal what customers want, and when they need it. This way, your product aligns with real demand and hits the market at the right time.

  • Feature prioritization: Build what matters

    Not all features carry equal weight. Product research surveys let you prioritize the features your audience cares about most. Develop what adds value to your product and give it an edge.

  • Design optimisation: Perfect the look and feel

    Design is key to user appeal. Surveys allow you to test and refine logos, colour schemes, and overall aesthetics. Apply these insights for a product that not only functions well but also looks great.

  • Pricing strategy: Set the perfect price

    Pricing can make or break a product. Surveys help you understand what your target market is willing to pay. With this data, you can set a price that balances both customer satisfaction and profitability.

  • Market entry: Launch with confidence

    Final checks on product readiness and marketing strategies set you up for success. Surveys ensure that everything is in place, so you can enter the market with confidence.

Mold your products, one question at time

Surveys that can be used in product research

  • Concept testing

    Validate new product ideas

    View template
  • Willingness to pay

    Determine customer price sensitivity.

    View template
  • Feature evaluation

    Rank the importance of features.

    View template
  • Usability testing

    Assess product usability.

    View template
  • Prototype testing

    Gather feedback on early designs.

    View template
  • Usage frequency

    Gauge product usage habits.

    View template
  • Product satisfaction

    Evaluate product performance.

    View template
  • Purchase intention

    Measure buying likelihood.

    View template
  • A/B testing

    Compare two product versions, ads, or logo designs.

Why use Zoho Survey for product research?

  • Choose from a wide range of predefined templates to gather the insights you need, from idea validation to marketing strategies.

  • Our drag-and-drop interface makes building surveys easy, even without technical skills-the process is quick, simple, and intuitive.

  • Advanced logic features, like skip logic and branching logic, let you create personalized surveys, improving data quality and enhancing the survey experience.

  • Device-responsive surveys let you reach respondents on any device and capture diverse opinions to maximize response rates.

  • With multi-language support, scale your product research globally and gather insights from diverse markets effortlessly.

  • Turn data into actionable insights with advanced reporting features. Customize reports to highlight the most relevant information and make it easier to share findings with your team and stakeholders.

  • Take advantage of Zoho’s flexible pricing plans to access Survey’s powerful product research capabilities without breaking the bank.

  • Zoho Survey’s customer support team is always ready to assist you and provides a smooth experience from survey creation to data analysis.

Customizable templates
User-friendly interface
Survey logic
Multi-device surveys
Global reach
Advanced reporting
Cost-effective plans
Dedicated support

Frequently Asked Questions

How often should I conduct product research in my development process? 

Product research should be an ongoing effort. Start with initial research to validate your idea, then check in at key stages-during design, feature development, and before launch. Post-launch, gather feedback regularly to refine your product. Regular research keeps your product aligned with customer needs.

How do I know if my product research is effective?  

Effective product research results have clear, actionable insights that guide your product development and strategy. Track outcomes like increased customer satisfaction or successful launches as indicators.

Why is product research important?  

Product research reduces the risks associated with new product launch. It provides insights into customer preferences, enabling you to take wise decisions that increase the chances of your success.

How can I ensure that my survey results are reliable and representative of my target audience?  

To ensure reliable results, start by reaching the right audience. You can use Zoho Survey's Audience Panel to purchase responses from your exact target demographic by specifying age, gender, location, and more. Combine this with clear, unbiased questions for reliable and representative results.

Transform your ideas into success

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