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EXPLORE ALL PRODUCTS

Recent Launches

New

Easy domain registration, transfer, and secured DNS management.

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New

Payroll software with automated tax payments and filing.

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New

Low-code IoT platform and solutions for connected businesses.

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New

Business formation service to launch and grow your businesses.

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New

Unified payment solution built for all businesses.

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New

Comprehensive email security and archiving for every business.

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Suites

Cloud-based qualitative data analysis tool.

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New

Online community platform for individuals and businesses to grow their network and brand.

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New

Modern retail POS to sell better, manage your entire business, and join the digital revolution.

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SuitesNew

Unified project management platform for intelligent, data-driven work.

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Suites

Unified platform for customer service and support teams.

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Sales

CRM

Comprehensive CRM platform for customer-facing teams.

CRM
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
Forms

Build online forms for every business need.

Forms
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

Bookings
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
Thrive

Complete loyalty and affiliate management platform.

Thrive
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
Forms

Build online forms for every business need.

Forms
Social

All-in-one social media management software.

Social
Survey

Design surveys to reach and interact with your audience.

Survey
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Sites

Online website builder with extensive customisation options.

Sites
Backstage

End-to-end event management software.

Backstage
PageSense

Website conversion optimization and personalisation platform.

PageSense
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
Webinar

Webinar platform for webcasting online webinars.

Webinar
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
NEW
Domains

Easy domain registration, transfer, and secured DNS management.

Domains
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
Thrive

Complete loyalty and affiliate management platform.

Thrive
Publish

Manage all your local business listings on a single platform.

Publish
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

Desk

Helpdesk software to deliver great customer support.

Desk
Assist

Remote support and unattended remote access software.

Assist
Voice

Cloud Contact Center Software for businesses.

Voice
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
Bookings

Appointment scheduling app for consultations with customers.

Bookings
FSM

End-to-end field service management platform for service businesses.

FSM
Lens

Interactive remote assistance software with augmented reality.

Lens
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

Books

Powerful accounting platform for growing businesses.

Books
Expense

Effortless expense reporting platform.

Expense
Sign

Digital signature app for businesses.

Sign
Inventory

Powerful stock management and inventory control software.

Inventory
FREE
Invoice

100% Free invoicing solution.

Invoice
Billing

End-to-end billing solution for your business.

Billing
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
Commerce

eCommerce platform to manage and market your online store.

Commerce
Checkout

Collect payments online with custom branded pages.

Checkout
Practice

Practice management software for accounting firms.

Practice
Solo

The all-in-one toolkit for solopreneurs.

Solo
NEW
Payments

Unified payment solution built for all businesses.

Payments
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email, Storage, and Collaboration

Mail

Secure email service for teams of all sizes.

Mail
Voice

Cloud Contact Center Software for businesses.

Voice
Sign

Digital signature app for businesses.

Sign
WorkDrive

Online file management for teams.

WorkDrive
Bookings

Appointment scheduling app for consultations with customers.

Bookings
Cliq

Stay in touch with teams no matter where you are.

Cliq
Notebook

Beautiful home for all your notes.

Notebook
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
Learn

Knowledge and learning management platform.

Learn
Office Integrator

Built in document editors for web apps.

Office Integrator
Writer

Word processor for focused writing and discussions.

Writer
TeamInbox

Shared inboxes for teams.

TeamInbox
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Show

Create, edit, and share slides with a sleek presentation app.

Show
Tables

Work management tool to connect people, processes, and information.

Tables
Sheet

Spreadsheet software for collaborative teams.

Sheet
Office Suite

Powerful collaborative work platform for teams.

Office Suite
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
ToDo

Collaborative task management for individuals and teams.

ToDo
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

Expense

Effortless expense reporting platform.

Expense
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
People

Organize, automate, and simplify your HR processes.

People
Sign

Digital signature app for businesses.

Sign
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
Shifts

Employee scheduling and time tracking app.

Shifts
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

Creator

Build custom apps to simplify business processes.

Creator
Assist

Remote support and unattended remote access software.

Assist
Vault

Online password manager for teams.

Vault
Directory

Workforce identity and access management solution for cloud businesses.

Directory
Lens

Interactive remote assistance software with augmented reality.

Lens
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
NEW
eProtect

Comprehensive email security and archiving for every business.

eProtect
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit

BI and Analytics

Analytics

Modern self-service BI and analytics platform.

Analytics
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

Project Management

Projects

Manage, track, and collaborate on projects with teams.

Projects
Sprints

Planning and tracking tool for scrum teams.

Sprints
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
Solo

The all-in-one toolkit for solopreneurs.

Solo
Suites
Projects Plus

Unified project management platform for intelligent, data-driven work.

Projects Plus

Developer Platforms

Creator

Build custom apps to simplify business processes.

Creator
Flow

Automate business workflows by creating smart integrations.

Flow
Office Integrator

Built in document editors for web apps.

Office Integrator
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
Tables

Work management tool to connect people, processes, and information.

Tables
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
Apptics

Application analytics for all apps.

Apptics
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI

IoT

NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
Projects Plus

Unified project management platform for intelligent, data-driven work.

Try now
Projects Plus
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
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Trusted by top brands

  • NHS
  • daimler
  • cummins
  • Godrej
  • rio tinto
  • essilor
  • rogers
  • lyca mobile
  • mcafee
  • stella telecom
  • tugo
  • jaguar
  • rutgers

Recognized by leading industry experts and trusted peer review sites

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What can you do with Zoho Desk from day one?

Here's how the best help desk software system can help you from the get-go.

  • Boost productivity

    Set assignment rules to assign tickets as they come in, so your agents can jump into problem-solving in seconds.

  • Automate routine tasks

    Use macros, workflows, and SLAs to carry out tasks and notify stakeholders on time.

  • Improve self-service

    Set up a multilingual help center and power it up with a knowledge base full of help articles & FAQs, with an extended customer community & forums.

  • Gather real-time insights

    Use default reports or build your own with custom metrics to monitor and take action. Get live traffic updates from Zoho Desk's HQ and dashboards.

  • Trace customer happiness

    Measure customer satisfaction after every interaction to turn an unhappy customer to a happy one, and reward your agents' performance.

  • Get mobile ready

    Use Zoho Desk mobile app for ticketing and Radar for managers for timely updates on delivering high-quality support on time.

What makes Zoho Desk truly unique?

Customers love Zoho Desk for its user-friendly interface and cutting-edge features. Here's more.

  • Offer support for every brand

    Create a department for every product/service you offer and have them operate as an individual help desk. Have dedicated agents, SLAs, even customized help centers for each department to deliver a cohesive brand experience to customers.

  • Foster remote collaboration

    Make it easy for your agents to collaborate remotely and work together on tickets within the ticket window. Use Team feeds to enable instant in-app conversations with colleagues, @mention agents, share tickets, post comments, or even tag help articles for reference.

  • Increase help desk capabilities

    Extend Zoho Desk using custom functions and APIs as per your business needs. Zoho Desk comes natively integrated with Zoho CRM for contextual support. You can choose from 100+ integrations available in Zoho Marketplace to integrate your help desk with the other business apps you use.

  • Unlock features that stand apart

    Hook a web widget as an add-on to your website to help customers ASAP, build a blueprint of an entire process to automate it, or use interactive AI-based support assistant Zia. Zoho Desk has unique features to solve specific support problems to make customer service your competitive advantage.

Customers love Zoho Desk for its user-friendly interface and cutting-edge features. Here's more.

  • Offer support for every brand
  • Foster remote collaboration
  • Increase help desk capabilities
  • Unlock features that stand apart

Go Cloud. Go Remote

Collect customer requests from email, instant messages, social media, phone, live chat, web forms, etc., under a single tab and respond to them from the same window. Give accurate remote solutions informed with context via your customers' preferred channel. Use mobile apps for timely service on the go. Deliver high-quality support effortlessly regardless of where you are. Zoho Desk is web-based, secure, remote-friendly, and fits right in your support budget.

Small, Growing, or Enterprise, Zoho Desk has the right plan for every business

There's just one thing that Zoho Desk does not have: Unreasonable prices

Number of users : 50

$2000 Zoho Desk
$10750 Zendesk
$4950 Freshdesk
$15000 Service Cloud

Save at least 33% with Zoho Desk.

1/3
  • felipe
    Felipe Quiceno Manager

    "Our company has been trying a lot of help desk apps for a long time, always feeling that something is missing, Zoho Desk helped us to change that."

    •  
    •  
  • felipe
    Felipe Quiceno Manager

    "Our company has been trying a lot of help desk apps for a long time, always feeling that something is missing, Zoho Desk helped us to change that."

     

Save the world from bad customer service

TRY ZOHO DESK FOR FREE

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