Industry's 1st context-aware help desk software
- Bring requests to a single window
- Get real-time insights
- Automate support for recurring issues
- Save time with self-service
- Higher response and resolution rates
Trusted by top brands
- NHS
- daimler
- cummins
- Godrej
- rio tinto
- essilor
- rogers
- lyca mobile
- mcafee
- stella telecom
- tugo
- jaguar
- rutgers
Recognized by leading industry experts and trusted peer review sites
What can you do with Zoho Desk from day one?
Here's how the best help desk software system can help you from the get-go.
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Boost productivity
Set assignment rules to assign tickets as they come in, so your agents can jump into problem-solving in seconds.
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Automate routine tasks
Use macros, workflows, and SLAs to carry out tasks and notify stakeholders on time.
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Improve self-service
Set up a multilingual help center and power it up with a knowledge base full of help articles & FAQs, with an extended customer community & forums.
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Gather real-time insights
Use default reports or build your own with custom metrics to monitor and take action. Get live traffic updates from Zoho Desk's HQ and dashboards.
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Trace customer happiness
Measure customer satisfaction after every interaction to turn an unhappy customer to a happy one, and reward your agents' performance.
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Get mobile ready
Use Zoho Desk mobile app for ticketing and Radar for managers for timely updates on delivering high-quality support on time.
What makes Zoho Desk truly unique?
Customers love Zoho Desk for its user-friendly interface and cutting-edge features. Here's more.
Offer support for every brand
Create a department for every product/service you offer and have them operate as an individual help desk. Have dedicated agents, SLAs, even customized help centers for each department to deliver a cohesive brand experience to customers.
Foster remote collaboration
Increase help desk capabilities
Unlock features that stand apart
Customers love Zoho Desk for its user-friendly interface and cutting-edge features. Here's more.
Go Cloud. Go Remote
Small, Growing, or Enterprise, Zoho Desk has the right plan for every business
There's just one thing that Zoho Desk does not have: Unreasonable prices
Number of users :
Save at least 33% with Zoho Desk.
Felipe Quiceno Manager"Our company has been trying a lot of help desk apps for a long time, always feeling that something is missing, Zoho Desk helped us to change that."
- Felipe Quiceno Manager
"Our company has been trying a lot of help desk apps for a long time, always feeling that something is missing, Zoho Desk helped us to change that."