Designed for users of all abilities
Strengthen your agents' ability to boost customer happiness with accessibility controls in Zoho Desk. Here's to taking steps towards digital accessibility by making agents independent, workspaces inclusive, and software more accessible for all!
Here's how we can help you:
- Make information processing easier for users with cognitive difficulties
- Enable motion sensitivity to reduce the risk of seizures
- Enhance software interactivity for users with visual impairments
- Simplify daily operations for users with motor and learning disabilities
- Provide meaningful experiences to all users
Detect essential information effortlessly
Identify essential information on your screen, like ticket IDs, contact details, and hyperlinks so you can execute actions seamlessly.
Hear everything happening on your screen
Work independently, knowing exactly what's happening on your screen, with a screen reader that renders speech and Braille outputs.
Review tickets without distractions
Keep only the section you want to read in focus while blocking out the rest with the reading mask.
Navigate screen elements smoothly
Know which element of the screen is in focus while moving around the screen with ease using keyboard shortcuts and navigation controls.
Customize the way you view content
Adapt content to your screen resolution using Display Layout, optimize visibility with intuitive font size and zoom controls, and tailor the cursor size and color for a personalized experience.
Set things in motion—at your own pace
Manage transition motion effects by either minimizing non-essential transitions or adjusting them according to your system's default settings with animation controls.