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What do I look for while choosing a TeamViewer Alternative?
These are a few factors you must consider while choosing the best alternatives to TeamViewer for your remote desktop services
You should be able to work from your browser.
Isn't it imperative to serve customers at their preferred time?
Your remote desktop software must be scalable.
Go for remote desktop software that is value for money
You are entitled to choose what you pay for.
All of us don't use Teamviewer for commercial purposes.
Top reasons to choose Zoho Assist over TeamViewer
User-friendly interface
Many users find Zoho Assist’s interface more intuitive and easier to navigate, which can reduce the learning curve for new users.
Integrated suite
Zoho Assist is part of the larger Zoho ecosystem, which allows seamless integration with other Zoho applications, like Zoho CRM, Zoho Projects, and more.
Customization options
Zoho Assist offers more customization features for branding and workflows, allowing businesses to tailor the tool to their specific needs.
Robust security features
While both platforms prioritize security, Zoho Assist includes features like two-factor authentication and detailed access logs, which can be appealing for security-conscious users.
Unattended access
Zoho Assist provides reliable unattended access features, to enable IT teams to manage devices without needing user intervention, which is ideal for remote support scenarios.
Multi-platform support
Zoho Assist supports a wide range of devices and operating systems, ensuring compatibility across various platforms.
Session recording
The ability to record support sessions can be beneficial for training purposes and maintaining records of customer interactions.
Flexible support options
Zoho Assist offers various support options, including voice support, chat, and email, catering to different user preferences.
Free trial and tiered plans
Zoho Assist offers a free trial and tiered plans that allow users to choose a plan that fits their needs without committing to a long-term contract.
Still Confused?
Zoho Assist Vs TeamViewer
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- $50.90/month, billed annuallyBusiness
- $102.90/month, billed annuallyPremium
- $206.90/month, billed annuallyCorporate
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You can easily cancel your subscription, either immediately or on a scheduled date, directly from the application at any time.
- $50.90
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- $206.90
You must raise a ticket 28 days in advance to cancel your Teamviewer subscription.
All names and marks mentioned here remain the property of their original owners. Details are as published by the named competitors on their website(s) on 28/07/2023 and are subject to change without notice. The information in this webpage is not validated and is for general information purposes only. Zoho disclaims liability for any errors, omissions or losses consequential upon any reliance on information contained here.
Why Zoho Assist is the best Alternative to TeamViewer?
Zoho Assist offers you an array of features for providing top-notch and reliable remote support and remotely accessing unattended devices. Here are a few of our essential features that you might find useful for evaluating us.
File Transfer
Send or receive files during an active remote support session without any intermediate storage devices. File transfer is completely secure in Assist with 256-bit AES encryption.
Session Recording
Helpdesk technicians can record all their remote access sessions and use them for internal audits and training sessions when required.
Concurrent sessions
To ensure utmost customer satisfaction, support technicians will need to work with multiple customers at the same time. Zoho Assist boosts customer interaction by allowing technicians to work on simultaneous sessions without any interruptions.
Text, Voice and Video Chat
Use our built-in chat window to communicate with a remote customer during an active remote session through text, voice, or video.
Rebranding
Big corporations are often hesitant to support their clients from an app with another company's brand. To overcome this, Zoho Assist offers you rebranding options so you can use your company's name, logo, favicon, and a customized portal URL while catering to your customer's needs.
Wake-on-LAN
Awaken unattended computers from shutdown or sleep mode. Once you switch them on, you can access and control them from where ever you are.
Multi-platform Support
Zoho Assist allows you to conduct remote support sessions regardless of the differences in the operating system. You can connect to a Windows, Mac, Linux, Android, or iOS device from a desktop, smartphone, or tablet.
Easy cancellation
Easily cancel your Zoho Assist subscription at any time, directly from your application. Cancel immediately or schedule a termination date based on your preferences and needs.
Reboot and Reconnect
You can reboot the remote computer and reconnect to the same session without losing control. You can also use remote power options on unattended computers without initiating a remote support session.
How to migrate from Teamviewer to Zoho Assist?
Migrating to the top TeamViewer alternative, Zoho Assist, is easy. Start by signing up for Zoho Assist and setting up your account. Configure unattended access for devices, ensuring seamless remote control. Use Zoho Assist’s detailed user guides for a hassle-free setup. Once done, test the setup to ensure seamless operation and start leveraging the advanced features of Zoho Assist like remote reboot, file transfer, and cross-platform compatibility for efficient remote support. With Zoho Assist’s secure and budget-friendly plans, enjoy efficient, reliable remote support tailored to your business needs.
Try Zoho Assist
Top TeamViewer Alternatives & Competitors in 2024
Zoho Assist
Zoho Assist offers secure remote support for desktops, PCs, mobile devices, and tablets. It features a user-friendly interface, robust security, and seamless integration with help desk software. Assist offers an effective, customizable remote support solution for businesses of all sizes, single users, and even for personal use. Available on Windows, Mac, Linux, Chrome OS, Raspberry Pi, Android, and iOS.
Pricing
Customizable packages start at per month with a 15-day free trial. Zoho Assist's free version offers essential remote support features making it ideal for personal use or commercial use. It supports 1 Remote Support Technician, 5 Unattended Computers, Instant Chat, and integration with major 3rd party tools.
TeamViewer
TeamViewer offers cloud-based remote control services ideal for diverse industries, accommodating single users, businesses, and teams. TeamViewer provides convenient and secure remote access with robust encryption protocols guaranteeing reliable and protected connections, making it a useful tool for remote support and collaboration across various industries.
Compatible with Windows, Mac, Linux, Chrome OS, Raspberry Pi, Android, and iOS.
Pricing
Plans range from to per month, with a limited free trial. It also provides a free version for its personal users. The free license permits remote control of only one device at a time and does not support meetings, mobile devices, or multiple simultaneous connections.
GoToMyPC
GoToMyPC stands out with its instant access to computers from any internet-connected device, catering not only to individuals but also to small businesses and enterprises. Its user-friendly interface and robust features make it an ideal solution for remote access needs, whether for personal or professional use. Works on Windows, Mac, iOS, and Android.
Pricing
Plans start at per computer per month with a 7-day free trial. No free version available.
LogMeIn offers cross-platform compatibility and robust remote support features. It excels in facilitating remote connections and providing access to devices across different operating systems. Its secure and reliable connections ensure that businesses can confidently rely on LogMeIn for efficient remote support and collaboration.
Available on Windows, Mac, Linux, Chrome OS, Raspberry Pi, Android, and iOS.
Pricing
Plans range from to per month, with a free trial. There is no free version available.
Benefits of remote desktop software
Accessibility
Users can access their computers or servers from anywhere with an internet connection, which enables remote work and flexibility.
Collaboration
Teams can easily collaborate in real time by sharing screens and resources, which increases productivity and improves communication.
Cost efficiency
Remote support tools reduce the need for physical office space and hardware maintenance, and this can lead to significant savings.
Centralized management
IT teams can manage multiple devices from a central location, which streamlines updates and troubleshooting.
Increased productivity
Employees can work from home or while travelling, leading to higher job satisfaction and productivity.
Support and troubleshooting
IT support staff can remotely access devices to resolve issues without needing to be physically present.
Scalability
Remote desktop software is easily scalable to accommodate a growing number of users or devices without significant infrastructure changes.
Backup and recovery
This solution simplifies the backup process by allowing IT teams to access systems for remote backups and restoration.
Remote Desktop Solutions
Remote desktop software for MSPs
Zoho Assist is the most secure remote support tool for providing high-quality remote assistance to your clients. Offer your customers an unparalleled support experience with Zoho Assist's feature-packed, cloud-based, highly secure platform. Learn more about providing your clients superior remote assistance with Zoho Assist's remote tools.
Remote IT support for enterprises
Navigate the fast-paced transition to a remote work environment with the most reliable and seamless remote support tool. Get access to priority assistance, deep integration with the industry’s best software services, organizational management, and custom rebranding options with Zoho Assist's global and easily-deployable enterprise solution. Explore its many helpful features to meet your organization's vast remote needs and requirements. Click here to learn more about how our remote desktop tool helps with IT support management.
Remote desktop for educational institutions
Significantly increase remote classroom engagement with Zoho Assist's feature-packed interface. Instantly start, join, and connect to remote sessions from any platform and any device. Share your screen and run presentations on the go. You can also set reminders, schedule classes, and record your sessions in the cloud—Zoho Assist is the ideal TeamViewer alternative. Click here to learn more about using our interactive remote tool in your educational institution.
Remote support for telehealth
Remote assistance in the healthcare industry reduces the need for and cost of travel. It also reduces the risk of exposure to contagious illnesses, like Covid-19, by allowing professionals to monitor patient health through advanced remote support features, like those provided by Zoho Assist. Crucial medical data can be accessed from anywhere in the world at any time (with patient permission). Learn more about remote support with Zoho Assist for the healthcare industry.
Frequently Asked Questions
What is TeamViewer?
TeamViewer is remote access solution that allows users to connect to and control computers and devices from anywhere over the internet. It enables remote support with features such as file transfer and online collaboration, making it a valuable tool for IT support professionals, businesses, and individuals. With its user-friendly interface and robust security measures, TeamViewer facilitates seamless communication and problem-solving across varied devices and operating systems.
Is Zoho Assist free?
Yes, Assist is free of cost for personal use. Apart from that, we also provide different packages to suit every business need you have . Click here to know more about the packages.
Is Zoho Assist more secure than TeamViewer?
Zoho Assist is extremely secure and is built on the most standard security protocols. With Assist, initiate remote support sessions securely in no time.
Does Zoho Assist work across all platforms?
Yes, Zoho Assist works perfectly across multiple platforms such as Windows, Mac, Linux, and more. We also cater our remote support services to Android and iOS devices.
How do I cancel my TeamViewer subscription?
TeamViewer does not let you cancel your remote desktop software subscription online. All TeamViewer subscription cancellations must be submitted in written form by submitting a ticket. Written requests must be received by TeamViewer (Classic) at least 28 days before the end of the initial or renewal term.
Our trusted customers
"Impressive. Zoho Assist works very well, is simple for non-techies to use, and has the features i like. The experience feels very professional, easy for the end user to set up a connection, it does both Mac and Windows smoothly, and it lets me manage the end users UAC pop-ups. They have a free version which, as I understand it, allows in their EULA for one technician even in a commercial situation. The paid version is very affordable - best price I have seen anywhere - and adds a few nice features like file transfer."
Keith Richmond | Power to change
"I have tried a number of remote software applications but they were soooo expensive, or lacking in functionality such as dual monitor support. Zoho Assist has solved all these problems. It has worked trouble free over a wide range of customer internet connections including satellite which are very slow. Fantastic product - made my life much easier and now able to offer great support to my customers quickly and easily."
Ross | Righton Software Solutions