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Online website builder with extensive customisation options.

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Easy domain registration, transfer, and secured DNS management.

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Online community platform for individuals and businesses to grow their network and brand.

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Complete loyalty and affiliate management platform.

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Powerful accounting platform for growing businesses.

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Digital signature app for businesses.

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End-to-end billing solution for your business.

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Payroll software with automated tax payments and filing.

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Practice management software for accounting firms.

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The all-in-one toolkit for solopreneurs.

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Unified payment solution built for all businesses.

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Cloud Contact Center Software for businesses.

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Digital signature app for businesses.

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Online file management for teams.

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Appointment scheduling app for consultations with customers.

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Stay in touch with teams no matter where you are.

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Beautiful home for all your notes.

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Online meeting software for all your video conferencing & webinar needs.

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Employee experience platform to communicate, engage, and build positive employee relations.

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Knowledge and learning management platform.

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Word processor for focused writing and discussions.

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Shared inboxes for teams.

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Intuitive recruiting platform built to provide hiring solutions.

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Payroll software with automated tax payments and filing.

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Employee scheduling and time tracking app.

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Remote support and unattended remote access software.

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Online password manager for teams.

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Workforce identity and access management solution for cloud businesses.

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Interactive remote assistance software with augmented reality.

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Test automation software to build, manage, execute, and report testcases.

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Pro-code platform to build and deploy your apps.

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Secure multi-factor authenticator (MFA) for all your online accounts.

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Modern self-service BI and analytics platform.

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AI-powered data preparation service for your data-driven organization.

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All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Faster, simpler and efficientZoho Assist is the most ideal GoTo Resolve alternative

Zoho Assist emerges as a powerful alternative to GoTo Resolve, offering a comprehensive feature set, effortless integration with the Zoho ecosystem, and robust data security and compliance measures. It equips support teams to provide exceptional assistance while optimizing workflows for businesses of all sizes.

Trusted by teams at

  • Zoho Assist
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Zoho Assist Vs. GoTo Resolve

  • Features

    Zoho Assist Logo

    GoTo Resolve

  • Video calls

    Yes

    yes

  • Remote printing

    Yes

    yes

  • 24/7 support

    Yes

    No

  • Diagnostic tools

    Yes

    Yes

  • Mobile platform support

    Yes

    Yes, but only available as an add-on

  • Reboot & reconnect

    Yes

    Yes

  • Multi-monitor support

    Yes

    Yes

  • Bulk deployment

    Yes

    Yes

  • Security

    Two-factor authentication, encryption, and session recording for auditing

    Security-focused with data encryption, access controls, and audit trails

All names and marks mentioned here remain the property of their original owners. Prices are as published by the named competitors on their website(s) as on 13/1/2025 (without taking into account the taxes or discounts), and are subject to change based on the pricing policies of the competitors. The details provided on this page are for general purposes only and cannot be considered as authorized information from the respective competitors. Zoho disclaims any liability for possible errors, omissions, or consequential losses based on the details here.

Why Zoho Assist is your ideal GoTo Resolve alternative?

 

Cross-platform compatibility

Zoho Assist supports cross-platform compatibility and is hosted across every major platform. In addition to the already-present, fully-packed features, Zoho Assist thrives on constantly improving its caliber and the future with it which is an encouraging option.

 

Highly secure

Zoho Assist is fortified with an industry-standard 256-bit encrypted SSL tunnel, ensuring secure remote connections. The application incorporates robust security measures, including multi-factor authentication, data anonymization, and firewall compatibility, making it a simple, secure, and powerful solution.

 

Feature rich

This versatile, cloud-based tool shines in remote support, offering features such as file transfers, integrated video, audio, and chat support, multi-technician collaboration, real-time screen sharing, screen recording, and screenshot capture. With 5GB of cloud storage for recordings, it’s an essential solution for streamlined remote support and effective troubleshooting.

 

User-friendly interface

Zoho Assist's user-friendly interface makes it easy for support agents to adapt to the platform quickly. Its intuitive design minimizes the learning curve, ensuring that your team can start using it effectively.

Key incentives for transitioning toZoho Assist, the superior GoTo Resolve alternative

  • Offers a comprehensive range of premium features catering to both IT Help Desk, Outsourced IT, and MSP Support use cases.
  • Single application seamlessly combines on-demand support, unattended support, and screen sharing.
  • Prioritized security through robust measures such as two-factor authentication and 256-bit AES encryption with SSL for data protection.
  • Accessible support is available 24/7/365 via phone, chat, or email channels.
Explore more features
Best GoTo Assist alternative
Awards and Reviews

The best remote support software for enterprise

Best ratings across software review sites

  • ★★★★★4.6 / 5
  • ★★★★★9 / 10
  • ★★★★★4.6 / 5

“It's snowing like mad where I am, and Zoho saved me a 90 minute round trip to reboot some resources. Thank you!”

William GoveiaIndiana Limestone, Ind.

Frequently Asked Questions

How does Zoho Assist ensure security for remote support sessions?

Zoho Assist prioritizes security by using industry-standard measures, including 256-bit encrypted SSL tunnels, multi-factor authentication (MFA), data anonymization, and firewall friendliness to protect your data and sessions.

How does Zoho Assist's user-friendly interface benefit support teams?

Zoho Assist boasts an intuitive user interface that reduces the need for extensive training, allowing support agents to adapt quickly and deliver efficient assistance.

Is Zoho Assist suitable for small businesses as well as large enterprises?

Zoho Assist caters to a wide range of organizations, from single users to small businesses and large enterprises, offering scalability and flexible pricing plans that cater to various business sizes and budgets.

Is there a free GoTo Resolve alternative software?

Zoho Assist provides a 15-day free trial for all its customers. After the trial period, we offer a free plan as well as multiple paid plans, so you can choose one that best suits your requirements.

Switch to Zoho Assist and experience unparalleled remote support