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Comprehensive CRM platform for customer-facing teams.

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Simple CRM for small businesses moving from spreadsheets.

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Build online forms for every business need.

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SalesIQ

Live chat app to engage and convert website visitors.

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Bookings

Appointment scheduling app for consultations with customers.

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Digital signature app for businesses.

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RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

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Complete loyalty and affiliate management platform.

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Cloud Contact Center Software for businesses.

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Unified platform to deliver top-notch customer experience.

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All-in-one social media management software.

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Create, send, and track targeted email campaigns that drive sales.

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Forms

Build online forms for every business need.

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Survey

Design surveys to reach and interact with your audience.

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Sites

Online website builder with extensive customisation options.

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PageSense

Website conversion optimization and personalisation platform.

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Backstage

End-to-end event management software.

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Webinar platform for webcasting online webinars.

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All-in-one marketing automation software.

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Smart landing page builder to increase conversion rates

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Publish

Manage all your local business listings on a single platform.

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SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

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Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

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LeadChain

Sync, manage, and convert leads across channels seamlessly.

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CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

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Marketing Plus

Unified marketing platform for marketing teams.

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Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

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Desk

Helpdesk software to deliver great customer support.

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Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
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Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
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Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

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Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
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Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
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PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
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Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
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Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

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People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
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RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
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IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
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RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
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Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
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IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

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IoT

Low-code IoT platform and solutions for connected businesses.

IoT

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CRM Plus

Unified platform to deliver top-notch customer experience.

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Unified platform for customer service and support teams.

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All-in-one suite to manage your operations and finances.

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Comprehensive HR platform for seamless employee experiences.

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Workplace

Application suite built to improve team productivity and collaboration.

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Marketing Plus

Unified marketing platform for marketing teams.

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All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Zoho One
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With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Enterprise Remote Access Solutions

Remote IT support

Remote IT support

A growing organization has to contend with an increased volume of remote IT support requests. Handling support requests is a breeze with our cloud-based solution, which allows enterprise IT teams to start remote sessions from any device and connect with multiple devices simultaneously.

Remote management

Remote management

It's necessary for IT teams to ensure that devices are updated to the latest version and that software is working as intended. When these teams can manage devices more easily, your workforce can focus more on what matters.

Remote work

Remote work

With remote work becoming more common every day, VPN connectivity issues often leads to frustration and limited productivity. Secure remote access in Zoho Assist is supported by an enterprise network of gateway servers all around the globe. Working from a different location or working from home is no longer a hassle, as your workforce only needs an internet connection.

Help desk integrations

Help desk integrations

Zoho Assist is integrated with all major enterprise help desk software, like Zoho Desk, Zendesk, ServiceNow, Jira, Freshdesk, and Spiceworks. These integrations ensure that your IT teams have all the necessary data available to them in a single application, so they don't waste time switching between applications.

APIs for OEM integration

APIs for OEM integration

Integrating Zoho Assist with your own application is now easier with the help of REST APIs based on OAuth 2.0. You can integrate Zoho Assist with your own homegrown enterprise applications, or you can create a dedicated app for your internal teams.

Mobile SDK

Mobile SDK

The software development kit available for both Android and iOS devices will allow you to create custom mobile apps with your company branding for your users. You can embed the remote support capabilities of Zoho Assist into your existing enterprise mobile application or create an entirely new mobile app with your company branding.

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Enterprise-level security and compliance for all businesses

As an organization, Zoho is committed to the security and privacy of our customers' data. This commitment is backed by a combination of comprehensive remote support tools for enterprise, as well as rigorous, recurring audits of our applications, infrastructure, and internal policies. This ensures your data is secure and your services are uninterrupted.

We've also implemented industry-best practices to comply with all international security and privacy regulations. The features such as Session Audit, Confirmation Prompts, Privacy Settings, Action Log Viewer and Session Recording add more security to your remote sessions. Furthermore, our certifications, functionalities, and standards, like SSL 256-bit AES encryption, multifactor authentication, data anonymization, and consent-based access demonstrate our commitment to safeguarding customer and business data to help your organization achieve compliance with regulations like GDPR, HIPAA, PCI, and CJIR.

UPTIME99.99%
Security and compliance certifications
    

Features to look out for in best enterprise remote desktop software

Custom-branding solution   

Custom branding solution

Zoho Assist comes with the ability to customize your remote support capabilities to match your business needs. You can add your company's name, logo, favicon, and even create a customized portal to make your remote access solutions match the rest of your brand. We also offer options to customize and edit emails sent to customers and embed a customer widget to initiate a remote support session directly.

Organizational management   

Organizational management

You can proactively analyze and manage your organization's activity using Zoho Assist. Using departments, you can create multiple entities within your company to organize your technicians more effectively. User management features help administrators manage access and assign roles to technicians based on the organization's requirements.

Single sign-on    

Single sign-on

Use your existing SAML 2.0 identity provider for secure user authentication that complies with enterprise corporate policies. Zoho supports various identity providers (IdP) to configure SAML-based single sign-on (SSO) for your Zoho account.

Multifactor authentication   

Multifactor authentication

With remote support solutions being sensitive tools, we understand that you want to safeguard your organization's account, and the valuable data associated with it. With multifactor authentication, we enable users to increase the security of their Zoho accounts, preventing unauthorized access.

Services

Every enterprise has unique business requirements, and no two organizations are the same. From initial contact to final deployment, we have a dedicated support team that stays in touch with our users. We will help you with customizing your enterprise remote desktop software, deploying it to all users, and troubleshooting any issues that may arise during the entire process. We ensure that our support teams are available through every step, for your convenience.

Consult and gather

Consult and gather

Conduct a detailed study to better understand your IT landscape and business requirements.

Customize and deploy

Customize and deploy

Customize the software solution based on your business requirements and deploy it to all your users.

Onboard and train

Onboard and train

Equip all users with the technical know-how and skill set to utilize the product to its fullest potential.

Priority assistance

Priority assistance

Resolve any technical issues, with our team of expert support engineers on standby.

Integrations

As an enterprise, it’s crucial to choose remote support solution that will work with your other business tools and applications. That’s why we offer deep integration with the industry’s best software services, including Zoho Desk, Zoho SalesIQ, ServiceNow, Zendesk, and JIRA, among others.

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SalesIQZendeskZoho DeskJIRAZoho CRMSlackServiceNow
    
 

Global presence

With offices and data centers in multiple countries, a global workforce, and an international network of renowned partners, we're here to help you get set up—wherever your business is based.

Global presence

Why Zoho Assist for your enterprise remote desktop needs?

  • Faster implementation and deployment
  • No prior downloads needed for on-demand remote sessions
  • No installation needed for technicians to start remote sessions
  • Technicians can log into their accounts from any device to conduct remote sessions
  • Privacy-focused
  • Cross-platform support
Why Zoho Assist?
 

Our Trusted Customers

At Zoho, we believe in working with our customers to find solutions that fit their needs. Come take a peek for a better understanding of how we help our customers access their devices from anywhere, at any time.

Awards and Reviews

The best remote access software for Enterprise.

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Frequently Asked Questions

What is enterprise remote desktop software?

Yes, Zoho Assist's enterprise remote desktop software prioritizes security. It employs encryption, two-factor authentication, and access controls to ensure the safety of your remote sessions and sensitive data.

Absolutely! Zoho Assist is designed for IT teams to perform remote troubleshooting, technical support, and system maintenance across an enterprise network efficiently.

Yes, Zoho Assist is compatible with various operating systems, including Windows, macOS, and Linux, ensuring seamless remote support across diverse platforms, including Windows 10 Enterprise.

Absolutely! Zoho Assist is designed for IT teams to perform remote troubleshooting, technical support, and system maintenance across an enterprise network efficiently.Yes, Zoho Assist offers customization options, allowing you to brand the software with your organization's logo and colors, providing a professional and cohesive experience.

Zoho Assist enterprise edition supports up to six concurrent RDP sessions in Windows devices.