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Simple CRM for small businesses moving from spreadsheets.

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Build online forms for every business need.

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Live chat app to engage and convert website visitors.

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Appointment scheduling app for consultations with customers.

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Digital signature app for businesses.

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Comprehensive sales map visualization and optimal route planning solution.

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Complete loyalty and affiliate management platform.

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Cloud Contact Center Software for businesses.

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Unified platform to deliver top-notch customer experience.

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All-in-one social media management software.

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Create, send, and track targeted email campaigns that drive sales.

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Build online forms for every business need.

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Design surveys to reach and interact with your audience.

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Online website builder with extensive customisation options.

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Website conversion optimization and personalisation platform.

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End-to-end event management software.

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Webinar platform for webcasting online webinars.

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All-in-one marketing automation software.

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Smart landing page builder to increase conversion rates

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Manage all your local business listings on a single platform.

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Live chat app to engage and convert website visitors.

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Digital signature app for businesses.

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Thrive

Complete loyalty and affiliate management platform.

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Cloud Contact Center Software for businesses.

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Sync, manage, and convert leads across channels seamlessly.

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Online community platform for individuals and businesses to grow their network and brand.

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Unified marketing platform for marketing teams.

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eCommerce platform to manage and market your online store.

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Helpdesk software to deliver great customer support.

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Remote support and unattended remote access software.

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Interactive remote assistance software with augmented reality.

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End-to-end field service management platform for service businesses.

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SalesIQ

Live chat app to engage and convert website visitors.

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Voice

Cloud Contact Center Software for businesses.

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Solo

The all-in-one toolkit for solopreneurs.

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Bookings

Appointment scheduling app for consultations with customers.

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Service Plus

Unified platform for customer service and support teams.

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Books

Powerful accounting platform for growing businesses.

Books
 
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Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

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Billing

End-to-end billing solution for your business.

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Checkout

Collect payments online with custom branded pages.

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Payroll

Payroll software with automated tax payments and filing.

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Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

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Sign

Digital signature app for businesses.

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Commerce

eCommerce platform to manage and market your online store.

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Finance Plus

All-in-one suite to manage your operations and finances.

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Mail

Secure email service for teams of all sizes.

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Meeting

Online meeting software for all your video conferencing & webinar needs.

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Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

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Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

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Voice

Cloud Contact Center Software for businesses.

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ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
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PDF Editor

Collaborative online PDF editing tool.

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Application suite built to improve team productivity and collaboration.

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People

Organize, automate, and simplify your HR processes.

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Intuitive recruiting platform built to provide hiring solutions.

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Expense

Effortless expense reporting platform.

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Workerly

Manage temporary staffing with an employee scheduling solution.

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Payroll software with automated tax payments and filing.

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Employee scheduling and time tracking app.

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Digital signature app for businesses.

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Comprehensive HR platform for seamless employee experiences.

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Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
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OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
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Automate manual, tedious, and repetitive tasks easily.

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Analytics

Modern self-service BI and analytics platform.

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Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
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AI-powered data preparation service for your data-driven organization.

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Harnessing IoT analytics for real-time operational intelligence.

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Projects

Manage, track, and collaborate on projects with teams.

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Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

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Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
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Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

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Automate manual, tedious, and repetitive tasks easily.

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Application analytics for all apps.

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Embedded analytics and white label BI solutions, tailored for your needs.

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Build, deploy, and scale IoT solutions for connected businesses.

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AI-powered data preparation service for your data-driven organization.

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Low-code IoT platform and solutions for connected businesses.

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All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Custom apps:
Build bridges between
your applications

Connect WorkDrive with any other application using webhooks. Minimize context switching, reduce the number of apps you use, and simplify the way you manage your business data with custom apps.

SIGN UP FOR FREE

  • What are custom apps?
  • How do custom apps work?
  • What is a webhook?
  • How do webhooks work?
  • What is the difference between
    webhooks and APIs?
  • How do you create custom apps?
  • How do you set up webhooks using
    custom apps?
  • When should you use webhooks?
  • What are the benefits of webhooks?
  • Who can create a custom app?
  • Do I need to be a developer to
    create a custom app?
  • How many custom apps can
    I create?

What are custom apps?

Connect WorkDrive with any other application using webhooks. Minimize context switching, reduce the number of apps you use, and simplify the way you manage your business data with custom apps.

What are custom apps

How do custom apps work?

Custom apps use webhooks to automatically notify an external app (via the URL you specify) whenever a particular event (trigger), such as a file upload or modification, takes place in a specified WorkDrive folder (sender).

To create a custom app, you need to select the trigger event in the webhooks tab and specify where it needs to happen in WorkDrive. When this event takes place, WorkDrive will automatically send a notification to the specified external app via the URL.

What is a webhook?

By definition, webhooks are a type of event-driven API that enable user-defined HTTP callbacks triggered by some event in an online application.

Webhooks are a one-way communication technology that facilitates the exchange of real-time information by automatically delivering notifications between applications, eliminating the need to request or wait for information. Webhooks allow you to automate workflows by connecting two different applications.

What are custom apps

How do webhooks work?

A webhook works when user-defined HTTP callbacks push data about an event to a specific URL. Webhooks work based on the trigger system. You have to configure an event and a trigger. Once you configure a webhook, it will automatically trigger a process or event in the target application whenever it receives a message from the source application.

What are custom apps

What is the difference
between webhooks and APIs?

A webhook works when user-defined HTTP callbacks push data about an event to a specific URL. Webhooks work based on the trigger system. You have to configure an event and a trigger. Once you configure a webhook, it will automatically trigger a process or event in the target application whenever it receives a message from the source application.

Webhooks
APIs
Webhooks are event-based calls.
APIs are request-based calls.
Webhooks automatically send data in response to a specific event.
APIs are manual and must be scheduled at varying intervals. They only deliver data at these intervals.
Webhooks are a push system.
APIs are a pull system.
Webhooks enable lightweight data sharing between software applications.
An API delivers your request to the provider you're requesting it from and then responds to you.
Useful for direct, one-way communication.
Useful for two-way communication. APIs open the door to back-and-forth communication between software applications.

How do you create custom apps?

You can create a custom app from WorkDrive's admin console and configure corresponding webhooks within it.

To create a custom app:

  • Sign in to your WorkDrive account as an admin or super admin.

  • Click Admin Console in the bottom-left corner. This will open the Admin Console window, and the Dashboard tab will be selected by default.

  • Navigate to the Apps tab by clicking it on the left pane. The Apps tab will appear on the right.

  • Click + Create a new custom app in the top-right corner. This will open the Create new app window.
    Note: This feature is only available in the WorkDrive Business plan. You can create up to 10 custom apps for your WorkDrive team.

  • Fill in the Create new app form with the details such as App name, Description, and Client-ID.

  • Click Create. You can configure up to 10 webhooks for the created app.

Learn more about creating custom apps in WorkDrive

How do you set up
webhooks using custom apps?

Setting up a webhook in WorkDrive is fairly straightforward.

To create a custom app:

  • Click Admin Console in the bottom-left corner. This will open the Admin Console window, and the Dashboard tab will be selected by default.

  • Navigate to the Apps tab by clicking on it from the left pane. The Apps tab will appear on the right with the list of all your custom apps.

  • Choose the custom application for which you want to configure webhooks. This will open the Custom app window. The App details tab will be selected by default.

  • Switch to the Webhooks tab and click Create New Webhook. This will open the Create new webhook window.

  • Provide the webhook name and description in the respective fields.

  • Enter the endpoint URL which you want to receive notifications. Note: Make sure the URL is active and capable of processing webhooks

  • Select the trigger event and specify the event's target location (file, folder, Team Folder, or organization).

  • Click Create Webhook. You will now receive notifications at the specified URL whenever the specified event occurs in WorkDrive.

Learn more about configuring webhooks in WorkDrive.

When should you use a webhook?

You should use webhooks when you require the following:

  • Direct, real-time communication between your applications.

  • Immediate event notifications.

  • A non-persistent connection between your applications.

  • One-to-one communication.

  • Push updates.

Here are some examples of webhooks in action:

  • A user receiving a notification when they leave a food-ordering or shopping app with items in their cart.

  • A payment gateway notifying a merchant about a payment.

  • An automated email sent to a CRM when a prospect fills out a demo request, webinar, or contact form on a webpage.

Benefits of Webhooks

A webhook works when user-defined HTTP callbacks push data about an event to a specific URL. Webhooks work based on the trigger system. You have to configure an event and a trigger. Once you configure a webhook, it will automatically trigger a process or event in the target application whenever it receives a message from the source application.

What are custom apps

Who can create a custom app?

Admins and super admins of WorkDrive teams can create and manage custom apps directly from the admin console.

What are custom apps
admin
super admin

Do I need to be a developer to
create a custom app?

Custom apps provide a low-code solution that helps companies connect their applications and streamline information flow without the need for complicated code.

What are custom apps

How many custom apps can I create?

Business plan users can create create up to 10 apps, and we are working to increase the number of apps you can create. If you'd like to see a demo or get more details about custom apps, please contact us at support@zohoworkdrive.com

Experience WorkDrive
as an app platform

SIGN UP FOR FREE