Deliver better experiences with social media automation
Automate social media tasks like publishing posts, monitoring trends and topics, and managing conversations. Leverage social media automation to research and create impactful content, engage in contextual conversations at scale, and deliver the best experiences across your social channels.
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Schedule your posts and let AI publish them at the best time
Timing is critical for maximizing impact on social media. With automation, you can schedule single or bulk posts across specific channels or all your channels, and AI will determine the optimal time to publish for better engagement.
Always stay updated on the latest happenings, trends, and related topics
With monitoring tools, you can select and follow topics, keywords, brands, and hashtags relevant to your brand. This one-time setup ensures you automatically stay updated on the latest developments, saving you time and effort involved in manual searches.
Auto-assign the right person and convert conversations into sales or support tickets
Manage all your conversations, including direct messages, comments, and mentions, in a single inbox. Set rules to assign each conversation to the right agent based on shift timings and more. With help desk and CRM integrations, automatically create support tickets or sales opportunities and unlock the full potential of social media.
Receive auto-generated performance reports directly in your inbox
Create custom reports, track key performance metrics, and set the frequency for sending emails to stakeholders managing accounts. This helps your team derive insights without having to build reports repeatedly.
