Simplified CX

All Posts

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  273 views | 6 min read

  Making your customers talk about you

  CXSupportCultureLoyaltyMarketing
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  153 views | 3 min read

  How to train your AI

  OperationsProcessTechnology
• 
  135 views | 4 min read

  Knowing when to talk is vital for great CX

  CXCultureOperations
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  183 views | 5 min read

  CX resolutions for 2024

  CXSupportCultureMissionStrategyTechnology
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  116 views | 5 min read

  Minimize effort to maximize experience

  CXSupportEmpowermentTraining
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  227 views | 4 min read

  Creating impactful content using GenAI

  ProcessTechnologyMarketing
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  103 views | 6 min read

  Four more lessons in selling that I learned as a customer

  CXSalesOperations
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  142 views | 3 min read

  Creating effective case studies

  CXSalesStrategyMarketing
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  102 views | 5 min read

  The ABCDEFG of effective learning

  CultureEmpowermentMissionTraining