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Comprehensive CRM platform for customer-facing teams.

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Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

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RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

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CRM Plus

Unified platform to deliver top-notch customer experience.

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Social

All-in-one social media management software.

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Campaigns

Create, send, and track targeted email campaigns that drive sales.

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Forms

Build online forms for every business need.

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Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

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Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

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NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

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CRM Plus

Unified platform to deliver top-notch customer experience.

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Service Plus

Unified platform for customer service and support teams.

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Finance Plus

All-in-one suite to manage your operations and finances.

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People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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What's New in PageSense?

2021

Feb

New

Launched Web Analytics

Get a complete picture of your website's metrics and make data driven decisions with Web Analytics. This way, you can identify your best customers and streamline your marketing efforts.

Web Analytics PageSense

Read More

New

Launched Personalization

Create and deliver unique experiences for your website visitors with the Personalization feature. You can display personalized content to every visitor based on criteria like weather, demographics, browsing patterns, and more.

Personalization PageSensese

Read More

New

Launched Push Notification

Engage with your visitors through targeted messages even when they aren't on your website, and nudge them further into your conversion funnel with the all new Push Notification feature.

Push Notification PageSense

Read More

New

Launched Polls

Wave goodbye to the good old guessing game and start asking your visitors what they really want, by using PageSense's Polls. Gather valuable feedback from your visitors and convert them into actionable insights.

Polls PageSense

Read More

New

Launched Pop-Ups

Grab the attention of your website visitors and persuade them to take action on your page with PageSense's Pop-Ups and Banners. You can create, customize, and deliver pop-ups to generate leads, get more subscribers for your mailing list, incentivize visitors with offers and discounts, and turn them into customers instantly.

Pop-Ups PageSense

Read More

2020

Feb

New

Launched cross-domain tracking

Track your visitors throughout their journey across the multiple domains that you own, and view the various sessions on these related sites as a single session.

Bayesian and Frequentist algorithm in Zoho PageSense

Read more

2019

Nov

New

Launched mutually exclusive groups to bucket tests

Allocate traffic between tests to ensure that a visitor is a part of only a single test in the exclusive group.

Mutually exclusive groups in PageSense

New

Launched the option to choose between Bayesian and Frequentist algorithm in tests [Beta]

Tailor your tests to match your business's requirements by choosing between the Bayesian and Frequentist algorithms.

Bayesian and Frequentist algorithm in Zoho PageSense

Oct

New

Launched PageSense-SalesIQ integration

View recordings of the visitor’s experience browsing your website. You can also keep track of all the Goals (key actions visitors have taken on your website) set up in PageSense, within SalesIQ as well.

Zoho SalesIQ and Zoho PageSense integration

 

Read more

Updates

Introduced new functionality in the A/B test editor

Get the option to insert text, insert HTML, insert element, and insert image in a variation using the visual editor. You can also modify the background image on a web page.

New

Launched PageSense tag in Google Tag Manager

Use the PageSense tag available within the GTM tag list to directly install the code snippet on your website.

Zoho PageSense tag in Google Tag Manager (GTM)

Read more

New

Added the option to view the project details within the app

View the space name, project ID, and data center details within the PageSense app under the Project Settings tab.

Project settings in PageSense

Sep

Updates

Launched the ability to compare Goal reports across date ranges

View and compare the performance of a goal across customizable date ranges. This can be helpful in evaluating the month-on-month or quarter-on-quarter growth.

Goal comparison in Zoho PageSense

Enhancement

Added support for non-standard HTML in Session Recording

View the recordings of even those web pages that do not follow the W3C HTML standard. These non-standard HTML pages will now render in the recordings as they originally appear.

Enhancement

Introduced the option to view cumulative charts in A/B test reports

View and compare the growth of a goal's performance across variations, over the test duration.

Cumulative reports in Zoho PageSense A/B test

 

Aug

Enhancement

Scheduled a maintenance period 

We carried out an hour of scheduled maintenance to optimize the server capacity and speed up the delivery time for our US data center.

Read more

Mar

Enhancement

Introduced iFrame support in Session Recording

See the recording of the iFrames that have the exact protocol and the same domain or sub-domain as the experiment page.
Iframe Recording in Zoho PageSense Session Recording

Read more

Enhancement

Introduced support for scrollable elements in Session Recording 

See a visitor’s interactions with all scrollable elements of your website. Record scrollable elements using Zoho PageSense Session Recording

Read more

Enhancement

Introduced support for SVG images in Session Recording

View recordings of all SVG and other image formats along with how visitors interact with these images.

Read more

Enhancement

Introduced support for CSS hover effect and CSS added via InsertRule() in Session Recording

View recordings of the hover effects created from dynamically added stylesheets and also view the dynamically updated elements through javascript via the insertRule() function.

Insert rule recording with Zoho PageSense Session Recording

Read more

New

Launched QA mode

Cross-check the A/B test’s configuration to see exactly what your target audience sees. Manipulate the audience type and interact with the page to see how the test behaves under different conditions.

QA mode in Zoho PageSense

Read more

Updates

Added average daily and hourly chart to Goals reports

Identify the time slots that peak in visitor activity: visitor count, conversions, and conversion rate.

Daily and hourly performance in Zoho PageSense Goals reports

Read more

Updates

Added source and visitor type chart to Goals reports

Identify where your visitors are coming from and which sources are converting the most.

Read more

Updates

Added world map to Goals reports

Learn where a majority of your audience accesses your website from. Goals Worldmap report in Zoho PageSense

Read more

Feb

New

Launched PageSense and Intercom integration

Engage with visitors better via Intercom live chats using actionable information on their behavior from PageSense.

Read more

Enhancement

Added new question types to polls

While setting up a poll, you can now choose between 1-5 Rating Scale, 1-7, Rating Scale, Star Rating Scale, Smiley Rating Scale, Request Email ID (with validation), and other pre-existing question types.

Jan

New

Launched Polls beta

Run polls on your website to collect and analyze visitor feedback. You can also customize the look and feel of the poll to match your website's design.

Read more

2018

Dec

Enhancement

Added consolidated heatmap reports

View the heatmaps for common layout across pages like a consistent header, footer, login, or a quick-link sidebar on all your website in a single report.

Read more

Updates

Introduced project-level JS

Add a piece of javascript code that gets executed on all the pages that have the tracking code already installed.

Read more

Enhancement

Rolled out the ability to share Form Analytics reports

Share form and field-level reports with collaborators to inculcate inclusive analysis practices and decision-making.

Read more

Nov

Enhancement

Introduced tracking of domain and sub-domain in Session Recording

Instead of just seeing the pages your visitors have browsed, you can see the exact order in which they access your website pages.

Enhancement

Added consolidated heatmap reports

View the heatmaps for common layout across pages like a consistent header, footer, login, or a quick-link sidebar on all your website in a single report.

Read more

Oct

Enhancement

Added tagging option in Session Recording

Organize, access and group similar visitor behavior or common UX issues by automatically or manually tagging recordings.

Tagging Session Recordings in Zoho PageSense

Read more

New

Launched Session Recording

View you visitor's complete browsing journey on your website with Session Recording. Easily learn what drives them to convert and the reasons they drop-off. 

Read more

New

Introduced Form Analytics

Use Form Analytics to breakdown visitors' form filling patterns—identify the fields with the highest drop-offs, and optimize these to increase the count of successful submissions.

Read more

New

Launched Goals

With project-level Goals for tracking key website traffic metrics, you can Identify the time of day, devices, and countries that bring you the most conversions.

Read more

Sep

Change

Revamped UI

Fresh look for making the process of creating and launching experiments simpler and more accessible.

New

Launched PageSense for GSuite

Use Google SSO to sign into PageSense; you can also invite users from G Suite to collaborate with you in PageSense.

Read more

New

Introduced Identifier API

Automatically map recordings to particular visitors using their identity. You will be able to view their unique ID against their session recording.

Read more

New

Launched Google Ads Integration for Funnel Analysis, Form Analytics, Goals

Track expenses on Google Ads and corresponding conversion metrics within Funnel Analysis, Form Analytics, Goals. Understand how each campaign in Google Ads contributes to your website's conversions.

Read more

Updates

Added additional privacy setting

Inform visitors that they are being tracked for Session Recording experiments by displaying a banner about your tracking policies on your website.

Read more

Aug

Change

Updated Goal creation flow

Brand-new UI for making the creation of project level goals more intuitive.

New

Added Global CSS/JS code editing provision in A/B test

Use the Global editor to make JS/CSS changes that are applied across all the variations—including the original—of your A/B test.

Read more

Jun

Enhancement

Added URL targeting for custom events

Specify the web pages on which you wish to specifically track the performance of custom event. 

Read more

Apr

Updates

Introduced Attentionmap under Heatmap

View the amount of time visitors spend across the length of your web page. Find sections that get the most attention from visitors. 

Zoho PageSense Heatmap, Scrollmap and Attentionmap

New

Introduced Form Analytics beta

Analyze visitor interaction at a form and field level. Easily find the fields that are preventing a visitor from submitting the form.

Read more

Jan

New

Launched PageSense

​We launched Zoho PageSense, a complete conversion optimization platform, with support for A/B testing, Heatmaps, and Funnel Analysis. With us, you can empower your business with substantial data and stats to make informed decisions about website changes that boost conversions.

Read more