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Simple CRM for small businesses moving from spreadsheets.

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Build online forms for every business need.

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SalesIQ

Live chat app to engage and convert website visitors.

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Appointment scheduling app for consultations with customers.

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Digital signature app for businesses.

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Comprehensive sales map visualization and optimal route planning solution.

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Complete loyalty and affiliate management platform.

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Cloud Contact Center Software for businesses.

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Unified platform to deliver top-notch customer experience.

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Create, send, and track targeted email campaigns that drive sales.

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Build online forms for every business need.

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Design surveys to reach and interact with your audience.

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Sites

Online website builder with extensive customisation options.

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PageSense

Website conversion optimization and personalisation platform.

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End-to-end event management software.

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Webinar platform for webcasting online webinars.

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All-in-one marketing automation software.

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Smart landing page builder to increase conversion rates

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Publish

Manage all your local business listings on a single platform.

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SalesIQ

Live chat app to engage and convert website visitors.

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Digital signature app for businesses.

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Thrive

Complete loyalty and affiliate management platform.

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Voice

Cloud Contact Center Software for businesses.

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LeadChain

Sync, manage, and convert leads across channels seamlessly.

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CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

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Unified marketing platform for marketing teams.

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Commerce

eCommerce platform to manage and market your online store.

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Helpdesk software to deliver great customer support.

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Assist

Remote support and unattended remote access software.

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Lens

Interactive remote assistance software with augmented reality.

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FSM

End-to-end field service management platform for service businesses.

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SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

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Solo

The all-in-one toolkit for solopreneurs.

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Bookings

Appointment scheduling app for consultations with customers.

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Service Plus

Unified platform for customer service and support teams.

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Books

Powerful accounting platform for growing businesses.

Books
 
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Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

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Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

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Commerce

eCommerce platform to manage and market your online store.

Commerce
 
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Finance Plus

All-in-one suite to manage your operations and finances.

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Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

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Meeting

Online meeting software for all your video conferencing & webinar needs.

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Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

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Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

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Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

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Learn

Knowledge and learning management platform.

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Voice

Cloud Contact Center Software for businesses.

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ToDo

Collaborative task management for individuals and teams.

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Tables

Work management tool to connect people, processes, and information.

Tables
 
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Collaborative online PDF editing tool.

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Workplace

Application suite built to improve team productivity and collaboration.

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People

Organize, automate, and simplify your HR processes.

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Intuitive recruiting platform built to provide hiring solutions.

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Expense

Effortless expense reporting platform.

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Workerly

Manage temporary staffing with an employee scheduling solution.

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Payroll software with automated tax payments and filing.

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Employee scheduling and time tracking app.

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Digital signature app for businesses.

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Comprehensive HR platform for seamless employee experiences.

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Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
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Secure multi-factor authenticator (MFA) for all your online accounts.

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Vault

Online password manager for teams.

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Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

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Lens

Interactive remote assistance software with augmented reality.

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Assist

Remote support and unattended remote access software.

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Test automation software to build, manage, execute, and report testcases.

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Automate manual, tedious, and repetitive tasks easily.

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Analytics

Modern self-service BI and analytics platform.

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Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

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Harnessing IoT analytics for real-time operational intelligence.

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Manage, track, and collaborate on projects with teams.

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Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

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Creator

Build custom apps to simplify business processes.

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Flow

Automate business workflows by creating smart integrations.

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Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
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Automate manual, tedious, and repetitive tasks easily.

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Apptics

Application analytics for all apps.

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Embedded analytics and white label BI solutions, tailored for your needs.

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Build, deploy, and scale IoT solutions for connected businesses.

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AI-powered data preparation service for your data-driven organization.

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Low-code IoT platform and solutions for connected businesses.

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Application suite built to improve team productivity and collaboration.

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All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Zoho PageSense - Cookie Policy

About our cookie policy

At Zoho PageSense, we use cookies to identify and analyze your visitors' data when they land on your website. This cookie policy is a declaration (or consent) to users on what cookies we add to your website, what visitor metrics we track, for what purpose, and how your users may opt out of the cookies. This cookie policy is part of our privacy policy, which also includes additional details about our information collection and usage.

What is a cookie?

A cookie is a small text file that is stored on your computer by web browser or other internet-connected device when you visit a website. Cookies are used to track information about your web browser and may have several functions, including remembering login details, language preference, time or date, and other visitor metrics. They’re completely safe and can't be used to run programs or deliver viruses to your device. You can learn more about cookies here (external link).

Why does Zoho PageSense use cookies?

PageSense uses cookies to identify individual visitors and their behavior on your website. These cookies determine whether the visitor is part of an experiment, track visitor views over a variation and let serve the same variation to the visitor consistently over multiple visits, and, finally, track completed goals. They are also used to accelerate your future activities on your website. We use different types of cookies, local storage objects, and similar technologies, each storing a different set of data. These cookies do not interfere with the loading or functioning of the web page at all. Also, they collect information that does not personally identify anyone.

Current list of cookies

The following cookies are placed in the visitor's browser to track and test website visitor activity.

First-party Cookies

These identify and store cookie data on a web browser within the same domain, on which the PageSense tracking code is installed and fired.

Cookie NameInformation StoredGeneration StateExpiry PeriodPurpose
zab_g_{exp_key}
(stores a random alphanumeric string of length 7 or 32)
This cookie stores details such as the experiment key, variation key, and additional user data (such as browser used, user agent info, etc.) for your a/b test.Sets when the a/b test is configured with a custom or pageview goal into it.Expires once the session is over (when the website tab is closed).Used to track successful custom/pageview goal conversions obtained in the same domain.
zabUserIDThis cookie stores a unique user key for every visitor reaching the website.Sets when a user visits for the first time.1 yearUsed for identifying individual visitors along with the status of new and returning visitors.

zabVisitID

This cookie stores a unique visit key every time a user returns to the web page.

Sets every time a user visits.

1 year

Used for identifying every visit made by the user on the web page.

zabSplit

This cookie stores details like experiment key, variation key, and additional user data (such as browser used, user agent info, etc.) for your Split URL experiments.Sets when the experiment URL and variation URL are from the same domain. And, when a particular variation is selected for the split URL experiment.5 secsUsed for sending the experiment and visitor information to the server upon redirection.
zabBucketThis cookie stores details like experiment key and its corresponding variation key for you a/b or split URL experiments.Sets when the user's URL matches with the experiment URL. And if the target audience is satisfied.1 year

Used to consistently serve visitors the same variation of the test they've seen before.

zabHMBucket

This cookie stores the experiment key for your heatmap experiments.

Sets when the user's URL matches with the experiment URL.

1 yearUsed for identifying the exact heatmap experiment to be tracked on the web page.

zabBotScore

This cookie saves the bot's score. This value is used to identify if a visitor is a bot or a real user. It helps in detecting and managing automated traffic.

Sets when a new user visits for the first time.

1 yearThe purpose of this cookie is to detect and control bot traffic. It helps protect the website's data accuracy and ensures bots don’t interfere with analytics.

zpsfa_{exp_key}
(stores a random alphanumeric string of length 7 or 32)

This cookie stores a visit key for the first-time visitor landing in a funnel analysis experiment.

Sets when the user's URL matches with the experiment URL or when the custom event of a funnel step is triggered.

1 monthUsed for deriving the path taken by the visitor and the number of visitors that dropped off while traversing through the funnel.

zfa{exp_key}
(stores a random alphanumeric string of length 7 or 32)

This cookie stores details like experiment key and user data (such as browser used, user agent info, etc.) for your form analytics experiments.Sets when the experiment URL and conversion URL are from the same domain.1 hourUsed for tracking actual user conversions.

zsr {expkey}
(stores a random alphanumeric string of length 7 or 32)

This cookie stores a session key for your session recording experiments.

Sets when a user's URL matches with the experiment URL.2 hoursUsed for mapping all the user actions performed within a session.
zabmeThis cookie stores the experiment key of your a/b or split URL experiment chosen from a mutually exclusive group.Sets once a mutually exclusive group is created.1 year

Used for serving the same experiment within a mutually exclusive group, the user has seen before.

zsd{sessionId} (stores a random alphanumeric string of length 32)This cookie stores the session's metadata for your session recording experiments.Sets once after the user start interacting on a web page's session.2 hours

Used for identifying the start time, last interacted time, and number of pages visited for a session.

ps_payloadSeqId:

This cookie stores the sequence key for your session recording experiments.

Sets once the user starts interacting on a web page's session.2 hoursUsed to keep track of duplicate payloads (session data).

zabPZBucket

This cookie stores the experience key for your personalization experiments.Sets when the experience is selected in a personalization experiment and is of type redirection1 yearUsed to consistently serve visitors the same experience they have seen before.

zPersonalization

This cookie stores details like the experiment key, experience key, and user data (such as browser used, user agent info, etc.) for your personalization experiments.Sets when the experiment URL and experience URL are from the same domain and is of type redirection.1 yearUsed for sending the experiment and visitor information to the server upon redirection.

zia_ {projectkey}

This cookie stores the identity API details of individual visitors on your website.

Sets once the website owner provides the user's information.

1 yearUsed to avoid sending the same visitor data multiple times to the server.

zpc< projectkey>

This cookie stores the visitors' response to the website's privacy policy.Sets when the visitor makes a choice of privacy consent.1 yearUsed to ensure that the banner does not reappear to the same visitor on your website.

zps_permission_status

This cookie stores the granted and denied permission value of the visitor for your web push notification experiments.

Sets when the user lands on the website with push notification enabled in it.

1 year

Used to identify and update the push notification status of the subscriber on your website.

{exp_id}+"popup"
(stores a random alphanumeric string of length 7 or 32)

This cookie stores details like the number of times a popup is displayed, the time when the cookie was created, and the popup completion status by individual visitors on your website.

Sets when the user's URL matches with the URL type configured in your popup experiment.

1 year

Used to track user impressions and whether they respond to a popup.

zps-tgr-dts

This cookie stores the session's metadata on your website

Sets when a user visits your site for the first time.

1 year

Used for activating your experiment based on a given trigger condition.

zpspolls_" +{exp_id}

This cookie stores details like the number of times a poll was shown, whether the poll was completed, and the time it was created for your polls experiment.

Sets when the user's URL matches with the poll URL.

1 year

Used for tracking user actions such as impressions, answered/unanswered polls, and other poll parameters.

zpsPollsBucket

This cookie stores the experiment key for your polls experiments.

Sets when the user's URL matches with the poll URL.

1 year

Used for identifying the polls experiment to be served on the web page.

"zpspb" + {exp_id}

This cookie stores details like the number of times a popup was displayed, the time when the cookie was created, and the popup completion status by individual visitors on your website.

Sets when the user's URL matches with the popup URL.

1 year

Used for tracking user actions like impressions and answered/unanswered popups.

zpsPopupBucket

This cookie stores the experiment key for your popup experiment.

Sets when the user's URL matches with the popup URL.

1 year

Used for identifying the popup experiment to be served on the web page.

"zpssr" + {current time in milliseconds}

This cookie stores the same cookie name and cookie value for your session recording experiment.

Sets when the session recording experiment is running on the website.

Gets deleted immediately after identification of the top level domain.

Used to identify the top level domain in your session recording experiment.

Third-party Cookies

These identify recurring visitors on a web browser across different domains and store cookie data under the domain called "cdn.pagesense.io".

Cookie NameInformation StoredGeneration StateExpiry PeriodPurpose

zab_g_{exp_key}
(stores a random alphanumeric string of length 7 or 32)

This cookie stores details such as the experiment key, variation key, and additional user data (such as browser used, user agent info, etc.) for your a/b tests.

Sets when the a/b test is configured with a custom or pageview goal into it.

1 year

Used to track successful custom/pageview goal conversions obtained across different domains.

{variation_url}

This cookie stores experiment details like experiment key, variation key, and additional user data (such as browser used, user agent info, etc.) for your Split URL tests.

Sets when the variations are from different domains. And, when a particular variation is selected in the split URL experiment.

1 year

Used for identifying the exact split experiment and its corresponding variation URL for returning visitor.

zab_ {expkey}

This cookie stores details like the experiment key and user data (such as browser used, user agent info, etc.) for your form analytics experiments.

Sets when the experiment URL and confirmation URL are from different domains. And, if the user submits the form.

1 hour

Used for tracking actual form conversions.

{zps_push}

This cookie stores text content like bannerpopup, sidepopup, and nopopup when push notifications are enabled in PageSense's project.Sets when the user lands on the website with the push notification.Used for deciding whether to show or hide the notification box and maintain its position on a website.

zPersonalization

This cookie stores details like the experiment key, experience key, and user data (such as browser used, user agent info, etc.) for your personalization experiment.

Sets when the experience URL and experience URL are from different domains. And, if the audience parameter matches with the respective personalization experience.

1 yearUsed for identifying and redirecting users to consistently show the same experience.
localStorage

These store visitor data locally within the visitor's browser.

Cookie NameInformation StoredGeneration StateExpiry PeriodPurpose
payloadQueue

This cookie stores the session's data on a local storage system for your session recording experiments.

Sets when the user starts interacting on a web page.

No expiryUsed to resend canceled or failed requests and prevent data loss during session recording.

{expId}
(stores a random alphanumeric string of length 7 or 32)

This cookie stores experiment key and additional user data (such as browser used, user agent info, etc.) on a local storage system for your session recording experiments.

Sets once the user starts interacting on a web page.

No expiry

Used for identifying and keeping track of a visitor's data during a session.

sessionStorage

These store visitor data for a session as long as a web browser is open or the web page is refreshed.

Cookie NameInformation StoredGeneration StateExpiry PeriodPurpose
tabUid

This cookie stores the tab ID for your session recording experiments.

Sets when a user visits for the first time.

Cleared once after the browser tab is closed.

Used for mapping all the user actions performed within the respective tabs for a session.

Opt out of cookie-based tracking(applicable ONLY for session recording)

PageSense provides the option to allow your visitors to choose if they either want to "opt-in or opt-out" of cookie-based tracking on your website. This option is limited to the Session Recording experiment. However, for all the other experiments or tests run on your website, the cookies will be automatically set and will start tracking the required user information without an opt out choice.

By giving your visitors the choice to accept or decline cookies (while recording a session), you will keep them aware of the information being tracked and collected. We strongly recommend this as a good practice.

Updating our cookie policy

To keep up with changing rules and best practices, we may revise this cookie policy at any time by posting a revised version on this page. So please check back periodically to stay aware of updates. Also, note that the PageSense cookie and privacy policy complies with EU cookie laws and the General Data Protection Regulation (GDPR).

Any questions or concerns?

If you have any questions or concerns about this cookie policy or our use of cookies on your website, please write to us at support@zohopagesense.com.