Build custom solutions to manage enterprise operations

Don't let IT and development challenges bog down your Business. Zoho CRM's developer platform offers the right mix of low-code and pro-code tools for you to automate work, integrate data across your enterprise stack, and create custom solutions for web and mobile.

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  • DEVELOPER TOOLS
  • Client Scripts
  • Queries
  • REST API
  • GraphQL API
  • Functions
  • Widgets
  • ZDK CLI
  • Mobile and Web SDK
  • Developer Edition
  • Sandbox
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Client Scripts

Run low-latency, event-driven UI actions with client scripts

Client scripts empower you to extend and customize how users see and work with CRM data. Run powerful operations like background mail trigger, custom alerts and confirmations, lookup filters, and more, all in real time with client-side script execution

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Queries

Collate customer data from multiple sources for enhanced efficiency

Bring in contextual data directly into the CRM platform using Queries. Pull data from CRM modules by selecting module and fields or using COQL queries, or fetch data from third party sources using REST APIs. Leverage built-in schema management and response serialization for effective data management.

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REST API

Connect customer data from every source

Use Zoho CRM's REST APIs and SDKs to unify existing customer data from across different applications and databases. Capture every customer interaction, enhance your workflows with additional data, and maintain a single point of truth. Your customers expect personalized engagement and your sales teams need all the information they can get to create a memorable experience.

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GraphQL API

Fetch data efficiently with GraphQL APIs

GraphQL provides a more flexible and efficient way to access data and metadata within Zoho CRM. GraphQL allows you to request specific resources, fields of the resources and relationships of the resources, reducing redundant data and streamlining your development process.

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Functions

Act on data with functions

Allow developers to write serverless, event-driven code that acts on your Zoho CRM data while running on the same infrastructure that manages your Zoho CRM data and configuration. Monitor function performance and failures from a dedicated dashboard and deploy with a single click.

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Zoho CRM | Deluge Functions
Widgets

Embed Widgets into Zoho CRM's native interface

Extend your Zoho CRM account's user interface by seamlessly connecting widget applications that act on Zoho CRM data and workflows in real-time. Use Zoho CRM's Widget SDK to build UI components with any open source web technology and contextually place them within Zoho CRM's pages, layouts, or buttons.

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Zoho CRM | Widget SDK

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ZDK CLI

Streamline metadata management using ZDK CLI

Use ZDK CLI to retrieve supported configurations from your organization, make changes directly from the CLI, and push those changes back to your organization. You can also collaborate efficiently with fellow developers using your preferred VCS and reuse components across different Zoho CRM orgs.

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Mobile and Web SDK

Develop modern apps for web and mobile

Build role-specific apps for your customers, field teams, and employees and handle their specialized demands. Use Zoho CRM as your app's backend and let it sync and act on data in real-time without worrying about infrastructure or scaling needs. Easily control the deployment and distribution of these apps by either privately sharing it to users or publishing them publicly for everyone to access.

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Mobile CRM app for SFA - Zoho CRM
Developer Edition

Let your developers learn on the job

The best way to train your developers and employees on Zoho CRM is to let them actually use it. The fully featured free Developer Edition is the perfect environment for users to learn their way around Zoho CRM's configuration, data model, and developer tools without risking access to any of your production data. 

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Sandbox

Collaborate and deploy changes with confidence

Check and track every change with 100% accuracy. Protect your production data and precious customer information from third-party developers while allowing them to work with your Zoho CRM meta data. Zoho CRM's sandbox gives administrators granular control over the changes they want to deploy while also enabling them to test every change before pushing them live. 

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Zoho CRM | Sandbox
DEVELOPER TOOLS
    • Client Scripts
    • Queries
    • REST API
    • Functions
    • Widgets
    • ZDK CLI
    • Mobile and Web SDK
    • Developer Edition
    • Sandbox