Items

Items in Zoho Billing are the goods and services you sell to your customers. You can add these goods and services as items to the Items module. Adding all the goods and services to the Items module allows you to quickly add the items to transactions. Let’s look at David’s business that sells furnitures to understand items.

Adding Items

Adding all the products and services you sell as items in Zoho Billing helps you to quickly add them to any transaction. Also, all the details pertaining to the item is auto populated in the transaction. Adding items is a one-time process and once you add all your items, you can effortlessly add items to an invoice and send them to your customers. There are two ways to add items in Zoho Billing: creating new items and by importing items.

Create New Items

To create a new item:

• Go to the Items module in the left sidebar.
• Click the + icon in the module name or the + New button in the top-right corner to create a new item.
• Select the Type as Product or Service depending on the item that you’re creating.
• Enter the item name. This name will be used when you add this item to any transaction.
• Enter the unit or select it from the Unit dropdown.

• Enter the SKU (Stock Keeping Unit) for the item.

• Click the Upload Image box in the right side to upload an image of the item. This image will be displayed in a transaction whenever you add this item.
  • After you upload the image, click Change Image to update the item image with a new image or click Remove Image to delete the image.

• Choose if the item is Taxable or Non-Taxable under Tax Preference.
  • Select a tax from the Tax dropdown if you’ve chosen the tax preference as Taxable.
  • Select or enter a Tax Exemption Reason, if you’ve chosen the tax preference sa Non-Taxable.

• Enter the Rate at which you are selling the item. When you create a transaction and include this item, you can edit the item rate according to your need.
• Enter a Description about the product or service. This will be displayed along with the item name when you include this item in a transaction.
• Click Save.

Now, you would have added a new item to the Items module and you can use this item when you create a new transaction.

Import Items

You can import items from other invoicing platforms to Zoho Billing. This allows you to quickly add the items without having to manually add them individually.

To import items:

• Go to the Items module in the left sidebar.
• Click the Hamburger icon and select Import Items.

• Download the sample file and compare it with your file. Make sure that the format in your file is similar to the sample file. 
• Click the Choose File button and select the import file from your device. 
• In case you have matching records in the import file and Zoho Billing, you can choose to overwrite these record(s). To do this, select Overwrite under Duplicate Records. You can also choose to Skip the duplicate records.
• Select the Character Encoding based on your import file. By default, UTF-8 (Unicode) is selected. 
• Choose the appropriate File Delimiter. 

• Click Next. 

• If you had opted to Overwrite the duplicate records, choose the field based on which the duplicates will be overwritten (Item Name or Item ID).

Note: This field is case-sensitive and the duplicate files will be overwritten only if this field’s value matches in both the import file and Zoho Billing.

• In the Map Fields page, the field names of Zoho Billing are listed on the left side and the field names in the import file are listed on the right side. 
• Match the field names appropriately. 
• Check the Save these selections for use during future imports. option if you wish to use the same mapping of fields in future imports. 
• Click Next. 

• You can see the status of all the items that are ready to be imported, skipped and the Unmapped Fields. If there are items that are being skipped, edit the import file and repeat the above steps.  
• Click Import.

Now, the items in the import file will be imported into the Items module of Zoho Billing.

Editing Items

In similar scenarios, you would want to edit the items to change and update information. To edit an item:

• Go to the Items module in the left sidebar.
• Select the item you want to edit and it automatically redirects you to the edit window.
• Edit the fields as per your need and click Save.

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