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Live chat app to engage and convert website visitors.

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Appointment scheduling app for consultations with customers.

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Digital signature app for businesses.

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Complete loyalty and affiliate management platform.

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Design surveys to reach and interact with your audience.

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Online website builder with extensive customisation options.

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End-to-end event management software.

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Webinar platform for webcasting online webinars.

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Smart landing page builder to increase conversion rates

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Manage all your local business listings on a single platform.

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Live chat app to engage and convert website visitors.

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Digital signature app for businesses.

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Complete loyalty and affiliate management platform.

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Cloud Contact Center Software for businesses.

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Sync, manage, and convert leads across channels seamlessly.

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Online community platform for individuals and businesses to grow their network and brand.

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Unified marketing platform for marketing teams.

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Interactive remote assistance software with augmented reality.

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End-to-end field service management platform for service businesses.

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Live chat app to engage and convert website visitors.

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Cloud Contact Center Software for businesses.

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The all-in-one toolkit for solopreneurs.

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Appointment scheduling app for consultations with customers.

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Unified platform for customer service and support teams.

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Books

Powerful accounting platform for growing businesses.

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100% Free invoicing solution.

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Expense

Effortless expense reporting platform.

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Powerful stock management and inventory control software.

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End-to-end billing solution for your business.

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Collect payments online with custom branded pages.

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Payroll software with automated tax payments and filing.

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The all-in-one toolkit for solopreneurs.

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Practice management software for accounting firms.

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Digital signature app for businesses.

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eCommerce platform to manage and market your online store.

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All-in-one suite to manage your operations and finances.

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Secure email service for teams of all sizes.

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Online meeting software for all your video conferencing & webinar needs.

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Word processor for focused writing and discussions.

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Spreadsheet software for collaborative teams.

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Create, edit, and share slides with a sleek presentation app.

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Beautiful home for all your notes.

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Stay in touch with teams no matter where you are.

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Employee experience platform to communicate, engage, and build positive employee relations.

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Appointment scheduling app for consultations with customers.

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Shared inboxes for teams.

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Online file management for teams.

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Digital signature app for businesses.

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Powerful collaborative work platform for teams.

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Built in document editors for web apps.

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Secure and reliable transactional email sending service.

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Online business calendar to manage events and schedule appointments.

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Knowledge and learning management platform.

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Cloud Contact Center Software for businesses.

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Collaborative task management for individuals and teams.

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Work management tool to connect people, processes, and information.

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Collaborative online PDF editing tool.

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Application suite built to improve team productivity and collaboration.

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Organize, automate, and simplify your HR processes.

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Intuitive recruiting platform built to provide hiring solutions.

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Effortless expense reporting platform.

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Manage temporary staffing with an employee scheduling solution.

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Payroll software with automated tax payments and filing.

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Employee scheduling and time tracking app.

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Digital signature app for businesses.

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Comprehensive HR platform for seamless employee experiences.

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Creator

Build custom apps to simplify business processes.

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Directory

Workforce identity and access management solution for cloud businesses.

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Secure multi-factor authenticator (MFA) for all your online accounts.

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Online password manager for teams.

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Pro-code platform to build and deploy your apps.

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Complete resource for any admin-related lookup queries.

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Interactive remote assistance software with augmented reality.

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Remote support and unattended remote access software.

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Test automation software to build, manage, execute, and report testcases.

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Automate manual, tedious, and repetitive tasks easily.

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Modern self-service BI and analytics platform.

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Embedded analytics and white label BI solutions, tailored for your needs.

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AI-powered data preparation service for your data-driven organization.

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Harnessing IoT analytics for real-time operational intelligence.

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Manage, track, and collaborate on projects with teams.

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Planning and tracking tool for scrum teams.

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Automatic bug tracking software for managing bugs.

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The all-in-one toolkit for solopreneurs.

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Automate business workflows by creating smart integrations.

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Built in document editors for web apps.

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Secure and reliable transactional email sending service.

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Test automation software to build, manage, execute, and report testcases.

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Work management tool to connect people, processes, and information.

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Automate manual, tedious, and repetitive tasks easily.

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Application analytics for all apps.

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Build, deploy, and scale IoT solutions for connected businesses.

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All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Zoho One
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With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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RMIT and Zoho One: A Single Secure Solution to Manage Data & Processes.

About RMIT Vietnam

RMIT Vietnam was founded in 2000, and brings a world-class education and globalized study environment to one of the fastest growing regions in Asia. It offers programs in business, technology, communication, design, fashion, and languages, and boasts an impressive range of extracurricular activities that encourage students to break new ground in their areas of interest.

Zoho One has been part of RMIT’s Student Recruitment Department for nearly a decade. Today, Zoho supports 30+ members of the team in processing hundreds of emails and calls per day – All from one unified interface.

Easy Setup & Migration

That is the first impression about Zoho One: a user-friendly interface packed with numerous features, which enables overall governance and reduces the learning curve for all members.

“Zoho One's practical approach in software design has allowed us to get used to the system quickly”

RMIT

Mr. Huan Le, Senior Data Analyst from RMIT's Student Recruitment Department

During onboarding, the team got comfortable with about 70% of the features in the very first walkthrough, and completely understood the system within the span of a week. It helps to give structure and context to their data and define a process for everyone on the team to follow. Repetitive tasks and follow-ups are automated, saving them time and effort. All the necessary information residing across applications is readily accessible for reporting activities later.

A Connected System

At RMIT, the Student Recruitment process entails multiple work stages. For that, Zoho One's vast portfolio of unified applications has helped achieve and sustain a frictionless operation in recruiting.

  • Zoho SalesIQ captures Lead’s information from visitor's engagement through RMIT's website into the CRM.
  • Zoho CRM provides contextual information for Lead and Account management.
  • Zoho Campaigns delivers regular and automated follow-up emails.
  • Zoho Survey actively collects feedback to improve overall experience.
  • Zoho Analytics generates contextual reports and forecasts periodically.
  • Zoho Expense clocks inventory, generates invoice, streamlines payment.

“We have automated the process of generating periodic reports, which saves us lots of time”

– Mr. Huan discussed Zoho Analytics, one of the applications in Zoho One.

Safeguarding Student's Data

The privacy and security of the student is of paramount importance at RMIT. They wanted a system that recognizes the same value. With Zoho One, they can have everything on the same platform, which minimizes the risk of leaked data when switching apps.

“Zoho's Privacy Pledge entails safeguarding their clients' data. This is one of the key factors we considered when choosing Zoho”

– shared Mr. Huan Le

RMIT appreciate Zoho’s dedicated support, which has helped them run their system smoothly and has inspired confidence in them that Zoho will always be there to support them.

Benefits

  • Simple setup and a friendly interface, leading to less time needed to onboard the team.
  • Automated processes that reduce the time taken for conversion and improve follow-ups.
  • Availability of contextual information across the team, which increases productivity.
  • Automation of reports allows better analysis and forecasting.
  • More control over their data, a single secure system to handle.

Future With Zoho

“So far Zoho applications have proved themselves useful for business. We plan to discover more potentials of Zoho One's connected ecosystem."

– Mr. Huan.

he team is using other applications for calls and meetings with their prospects, but would like to explore Zoho’s unified system more fully, as that will help with the security and privacy of the information being used.

A Message to Zoho

“Keep doing what you're doing. Zoho does understand what their customers are looking for in a software ecosystem."

– to Zoho team from Mr. Huan Le