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How AR is being used in the current business landscape
Technological advancements like augmented reality (AR) and virtual reality (VR) are fueling tremendous growth, and businesses are adopting them to stay on top of their game. Below are some of the AR/VR use cases that are being widely adopted by businesses
Solve real-world issues remotely
One of the best AR use cases is remote assistance. With remote assistance, technicians can cross the distance in seconds when it comes to solving a customer's issue. They can get live visuals of the customer's surroundings through their device camera and provide remote assistance with spatial aids.





Get visual insights during complex procedures
Installation or assembly of certain equipment can be tricky, which requires an expert's help to complete the procedure efficiently. With AR technology, experts can connect with onsite technicians and provide remote visual support right from their desks.
Conduct virtual tours and inspections
Inspections are crucial to any civil projects, and officials are constantly on the move to cover as many sites as they can in a day. With AR live streaming, they can conduct virtual inspections from their office, instructing the on-site crew to walk them through their workflows.






Provide immersive training sessions
Augmented reality enhances conventional training methods by providing immersive experiences for the trainees. Managers can educate remote trainees about processes done in hazardous working conditions or in extreme temperatures via augmented reality and ensure the safety of new recruits.
Implementing AR with zoho lens
Get started with AR for your business using zoho lens in just four steps.
Create an organization
Sign up for a zoho lens account using this link to create an organization.
Install the Zoho Lens app
Ensure that your end user has installed the zoho lens app on their smartphone, tablet, or smart glass. You can access zoho lens via a web browser or app.
Connect with the end user
Click Start session to initiate an AR session and send the link to your end user via email or SMS.
Collaborate with AR tools
Once the end user joins your session, you can use AR tools like annotations and comments along with chat or audio to collaborate on any issue.
Benefits and challenges of using AR for your business
With the right use cases for augmented reality, businesses can streamline their remote operations and experience valuable benefits, such as:
- Improved personnel safety
- Reduced equipment downtime
- Quicker response and resolution
- Enhanced customer experience
- Optimized resource management
The future of augmented reality in business
AR has transformative potential across businesses, and its future looks promising. AR technology will become more nuanced with advanced visualization capabilities and workflow creation. As enterprise software integration becomes seamless, businesses will have new ways to gather and interpret data through AR. Increasing accessibility of AR technology further reinforces the fact that the adoption of AR is inevitable, and industries should start evaluating their operations for suitable AR implementation.
Industrial use cases of augmented reality
Retail

Retailers use augmented reality to provide virtual try-ons in their stores, enhance their customer's post-purchase experience with live visual support, and improve warehousing efficiency with vision picking.
Learn moreConstruction

With augmented reality, construction agencies can coordinate live collaborations between stakeholders to accelerate their project delivery rates and conduct remote inspections at any time.
Learn moreManufacturing

Technicians in a manufacturing plant can get valuable insights during complex assemblies by using augmented reality. Instead of waiting for the repair crew to arrive at the workstation, they can connect with them instantly to solve minor equipment issues themselves.
Learn moreAutomotive

Service centers can use augmented reality to help customers who are experiencing vehicle breakdowns in the middle of their journey through live camera sharing and guide them visually for quick fixes.
Learn moreHealthcare

Augmented reality helps medical professionals establish a shared, immersive space with their remote patients to conduct live consultations, document their observations, and securely access patient data when required.
Learn moreReal estate

Property owners can survey their properties from the comfort of their homes. They don't have to travel long distances. Instead, they can visually check in with the tenants for asset maintenance and provide live property tours to prospects via augmented reality.
Learn more