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Notification Preferences
Admins can set up notification preferences such that the approvers will be notified after the submission of transactions by a submitter and submitters will be notified after the approval of a transaction.
Notify Approvers after the Submission of Transaction
Admins can set up preferences such that the approvers will be notified every time a transaction is created through email. Here’s how to notify your approvers:
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Go to Settings.
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Select a module, for example Invoices, under Sales.
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Click the Approval tab at the top.
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Mark Send email and in-app notifications when transactions are submitted for approval under Notification Preferences.
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For Simple Approval, choose any one of the following options:
- Notify all approvers when a non-approver submits a transaction.
- Notify all approvers when an approver/non-approver submits a transaction.
- Notify a specific email address.
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Click Save.
Note: If you’ve configured multi-level approval, the email notification will be sent to the first approver (Level 1 approver). Once they approve, another email notification and an in-app notification will be sent to the next approver in line (Level 2 approver). Likewise, the email notification will be sent to all the subsequent approvers who are a part of the multi-level approval process.
Notify Submitters after Approval
Here’s how to notify the submitter when a transaction is approved:
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Go to Settings.
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Select a module, for example Invoices, under Sales.
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Click the Approval tab at the top.
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Mark Notify the submitter when a transaction is approved under Notification Preferences.
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Click Save.