![CRM admins #ZohoEnterpriseInsights a blue block with white text reading CRM admins #ZohoEnterpriseInsights over an illustrated org chart hovering around typing hands](http://zdblogs.zohocorp.com/enterprise/enterprise-insights/sites/enterprise/enterprise-insights/files/2024-03/CRM%20admins.jpg)
Leverage roles and permissions to take a CRM from usable to useful
CRM admins can greatly improve UX and efficiency by customizing roles and profiles to match their org chart and workflows.
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