Step up your business game
Gifts, rewards, and surprises represent the expression of love. Similarly, we would like to extend the gratitude by offering you Zoho Wallet credits that will help you experience our vast portfolio of products. With these credits, you can purchase any new Zoho app or switch to higher edition of your current subscription based on the nature of credits and seamlessly explore the world of Zoho.
How to redeem credits?
Step 1
If you are an existing user of Zoho, log in to your current Zoho product (or) If you are new user to Zoho, then sign up to any product of your choice at www.zoho.com
Step 2
After logging in to your Zoho product, access your Zoho subscription page to view your credits.
Step 3
You can also have a detailed insight on different types of credits in the credit dashboard under the Billing details tab.
Step 4
You can upgrade to higher edition (or) buy a new Zoho product based upon your choice using your wallet credits in the payment page.
Try the power of Zoho, on us.
If you are looking for a unique and powerful suite of software for your business, look out for our bundles.
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CRM Plus
Unified Customer Experience Platform.
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Workplace
All the tools for work in one integrated suite.
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Finance Plus
Unified finance platform for business.
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People Plus
Unified HR platform.
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Marketing Plus
Unified Marketing Platform.
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If you are looking for a best-of-breed application for a specific business need, you can explore individual products.
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CRM
Attract, retain and delight more customers. Grow your business now with Zoho CRM.
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Marketing Automation
Integrated marketing automation software for faster business growth.
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Desk
Put customer service at the heart of your company with the help of context-aware help desk.
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Projects
The best way to keep track of everything right from simple tasks to complex projects.
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Analytics
Business intelligence and reporting simplified. Know and track your key business metrics.
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Books
A complete accounting and GST filing solution.
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Recruit
Applicant Tracking System that's built to provide diverse, end-to-end hiring solutions.
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Mail
Business email hosting with the cleanest webmail & integrated productivity apps.
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Workdrive
Online file management for teams that work together.
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Creator
Create custom applications to automate your business processes.
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For more information about the usage and limitations of Zoho wallet credits, please refer to our terms and conditions. Terms and Conditions
FAQ
I am new to Zoho. Am I eligible to use the credits for any Zoho app purchase?
Yes, if only you have received any credits or credit voucher code via any of our promotions.
Do all the credits have an expiration date?
Yes, every credit is time sensitive and the validity differs based on the type of credit.
Can these credits be encashed?
No. These can be used only for purchases or upgrades within Zoho.
Can the customer use the available promotional wallet credit for the purchase of Zoho One?
Yes, only if they are completely new to Zoho. Active paying customers of any Zoho subscription aren't eligible to purchase Zoho One via these credits.
Any exception for the usage of credits?
For Annual purchases only, customers/prospects are restricted on the usage of Zoho Wallet credits upto 50% of the invoice amount or maximum of $200, which ever is lower.
Will credits be given to existing / new customers with discounted pricing (beyond the standard card rate) when they sign up for an annual pricing at the time of renewal?
No.
If the customer purchases multiple products in a year under the annual pricing model, will credit be provided for every transaction?
Yes. However, we have fixed a maximum cap up to which the credits are offered.
Are there different types of Wallet credit available?
Yes, based on the nature of the transactions made by the customer or the Zoho promotions, the credit type will vary.
Will existing customers already in the annual pricing mode be eligible for Wallet credit when they renew their contract?
Yes.
What happens when the customer cancels /downgrades/ deletes the account in between the subscription period?
All unused credits will lapse.
Who can redeem the available credits?
Credits owner can only redeem the available credits.
Can the customer transfer credit between 2 users?
Yes. It can be transferred between users as long as it is within the same organization (same domain) and country. For transfer of credits, it's mandatory for customers to raise a request at wallet@zohocorp.com
Can the wallet promotion be used with any other existing promotion?
No. This offer cannot be combined with any other offer.
Can the existing Wallet credits earned from previous transactions be used for a subsequent purchase with discounted pricing? For example, the customer has $200 in the wallet and negotiating a discounted pricing deal for a new product.
Yes, the existing Wallet credit can be used.
What can Zoho One customer use the credits for, if any?
Credits can be used for purchase of any new Zoho Apps that aren't included in ONE bundle.