Ultimate membership
management software tailored for your business
Designed to empower membership businesses of all sizes, Zoho Billing offers a robust set of features to simplify operations and enhance member satisfaction.
Learn what Zoho Billing can do for your membership
business
Simplified membership management
Managing memberships can be challenging, but with Zoho Billing, your prime membership management hurdles are a thing of the past.
Hassle-free billing
Zoho Billing automates invoicing and payment collections, reducing administrative tasks and minimizing errors, so you can maintain a smooth cash flow.
Focus on business growth
With Zoho Billing managing your membership billing, you can focus on growing your business. Free up your time to expand your membership base and enhance your services.
How does Zoho Billing help with membership management?
Flexible billing models
Freemium
Attract a broader audience without any financial commitment. Offer a basic service of tier for free, allowing users to upgrade to premium features as required.
![Offer freemium to attract potential customers | ZohoBilling](/billing/solutions/membership/freemium-pricing-1x.png)
Tiered pricing
Offer multiple service levels at different price points, catering to varying customer needs and budgets.
![Diverse pricing models to fit your pricing strategy | Zoho Billing](/billing/solutions/membership/tiered-pricing-1x.png)
![Offer freemium to attract potential customers | ZohoBilling](/billing/solutions/membership/freemium-pricing-1x.png)
![Diverse pricing models to fit your pricing strategy | Zoho Billing](/billing/solutions/membership/tiered-pricing-1x.png)
Enhanced customer management
Automated notifications
Set up automated notifications for key events such as subscription renewals, upcoming payments, and special offers, keeping paid subscribers informed and engaged.
![Automate notifications for key events to keep your customers up-to date | Zoho Billing](/billing/solutions/membership/automated-notifications-1x.png)
Custom fields
Add custom fields to member profiles to capture additional information specific to your business needs, allowing for more personalized service.
![Add additional fields to collect specific information your business needs through custom fields | Zoho Billing](/billing/solutions/membership/custom-fields-1x.png)
Support integrations
Integrate with support systems to manage member inquiries and issues efficiently, ensuring timely resolution and satisfaction.
![Seamless integration with support desk applications | Zoho Billing](/billing/solutions/membership/supported-integrations-1x.png)
![Automate notifications for key events to keep your customers up-to date | Zoho Billing](/billing/solutions/membership/automated-notifications-1x.png)
![Add additional fields to collect specific information your business needs through custom fields | Zoho Billing](/billing/solutions/membership/custom-fields-1x.png)
![Seamless integration with support desk applications | Zoho Billing](/billing/solutions/membership/supported-integrations-1x.png)
Real-time membership management
Self-service portal
Empower members with a self-service portal where they can manage their invoices and subscriptions, update payment information, and view billing history at their convenience.
![Enhance transaction transparency and keep your customers updated about their subscription using a self-service portal | Zoho Billing](/billing/solutions/membership/self-service-portal-1x.png)
Instant plan upgrades and downgrades
Allow members to upgrade or downgrade their plans instantly without waiting for the next billing cycle.
![Upgrade and downgrade between plans without waiting for the renewal date | ZohoBilling](/billing/solutions/membership/plan-upgrade-downgrade-1x.png)
Proration of charges
Ensure accurate billing when members change their plans mid-cycle. Automatically calculate and apply prorated charges, providing a transparent billing cycle.
![Automatically prorate charges for mid-cycle plan changes.| Zoho Billing](/billing/solutions/membership/proration-billing-1x.png)
Real-time updates
Provide real-time updates to keep members informed of their current plan details and immediate updates to their subscription status.
![](/billing/solutions/membership/realtime-updates-1x.png)
![Enhance transaction transparency and keep your customers updated about their subscription using a self-service portal | Zoho Billing](/billing/solutions/membership/self-service-portal-1x.png)
![Upgrade and downgrade between plans without waiting for the renewal date | ZohoBilling](/billing/solutions/membership/plan-upgrade-downgrade-1x.png)
![Automatically prorate charges for mid-cycle plan changes.| Zoho Billing](/billing/solutions/membership/proration-billing-1x.png)
![](/billing/solutions/membership/realtime-updates-1x.png)
Membership management now simplified
![User-friendly sign-up process | Zoho Billing](/billing/solutions/membership/pricing-plans-1x.png)
![Automate payment collection | Zoho Billing](/billing/solutions/membership/auto-billing-1x.png)
![Receive payment through your customer preferred payment mode | Zoho Billing](/billing/solutions/membership/receive-payments-1x.png)
Signing up
Your customer picks the product or plan that suits their needs.
![User-friendly sign-up process | Zoho Billing](/billing/solutions/membership/pricing-plans-1x.png)
Auto-billing
Zoho Billing automatically charges the amount from their card or sends invoices leading up to the due date.
![Automate payment collection | Zoho Billing](/billing/solutions/membership/auto-billing-1x.png)
Receive payment
That's it! You don't have to worry about payments anymore!
![Receive payment through your customer preferred payment mode | Zoho Billing](/billing/solutions/membership/receive-payments-1x.png)
Reduce churn rate and improve member retention
![Automate reminders to ensure timely renewals | Zoho Billing](/billing/solutions/membership/automated-reminders-1x.png)
Automated renewal reminders
Ensure timely notifications for members about upcoming renewals, preventing lapses in membership.
![Automate payment retries and notifications to reduce churn using Zoho Billing's dunning management system | Zoho Billing](/billing/solutions/membership/dunning-management-1x.png)
Dunning management
Handle failed payment retries automatically and notify members about payment issues to reduce involuntary churn.
![Access insights on MRR, churn rate, CLV, and ARPU to proactively retain at-risk members.| Zoho Billing](/billing/solutions/membership/member-insights-1x.png)
Member insights and analytics
Access detailed insights with metrics like MRR, churn rate, CLV, and ARPU into member behavior and engagement, allowing for proactive measures to retain at-risk members.
Hear from our customers
![](/billing/solutions/membership/enso-1x.png)
During each renewal, Zoho Billing sends out reminder emails, collects payments, and recovers lost revenue without us even touching the computer!
![](/billing/solutions/membership/enso-1x.png)
Ryan Sharp,
CEO, ENSO
Automate your billing and operations
Automated billing cycle
Set up automated billing cycles based on member preferences and billing agreements, reducing the need for manual invoicing.
Connect payment gateways
Provide customers with convenient payment options while ensuring secure and reliable transactions.
Customizable billing rules
Define custom billing rules, such as proration rules or trial periods, to accommodate various subscription scenarios without manual adjustments.
Have more questions?
We’ve got answers.
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Can I manage different membership tiers with Zoho Billing?
Yes, Zoho Billing enables you to create and manage multiple membership tiers, each with unique features and pricing, to meet the diverse needs of your members.
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How do I manage failed payment attempts for memberships?
Zoho Billing's dunning management workflow automatically retries failed payments based on your configured settings and notifies both you and the member of any issues.
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Can I customize invoices and billing statements in Zoho Billing?
Yes, Zoho Billing allows you to customize invoices and billing statements to reflect your brand, including adding logos, colors, and personalized messaging.