Access powerful Zoho apps within your mailbox
Turn notification emails from Zoho apps into dynamic, actionable live data views. Reduce context switches and work on essential business applications from Zoho like Projects, Desk, WorkDrive, Connect, and Expense right within your mailbox.
Get all your employees connected
Stay updated with important organization announcements directly from your mailbox. Engage with Connect posts by liking, commenting, replying, mentioning contacts, and much more.
Simplify your project coordination
Access essential project details and foster collaboration by adding comments. Add attachments for project documentation and stay updated on project progress with the activity stream.
Optimize customer support workflow
View Zoho Desk tickets in your mailbox with key details like title, owner, status, due dates, and customer happiness scores. Gain deeper insights with the Conversation section, which shows all emails and comments between the ticket owner and customer.
Enhance team collaboration
Preview Zoho WorkDrive files shared with you directly from your mailbox, open them in a separate window, or easily download them to your device for offline access. Add comments to provide feedback, ask questions, or collaborate with colleagues in real time.
Manage team travel expenses
View expense details and perform actions such as approving or rejecting travel expenses, reviewing attachments to verify receipts, adding comments to provide feedback or additional information on expense reports, and more—all within the convenience of your inbox.
Are there specific settings I need to enable to activate Smart Mail?
What Zoho applications does Smart Mail support?
Will actions performed in Trident's Smart Mail be reflected in the corresponding application?
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