Transitioning from Exclusife to Zoho RetailIQ
We're thrilled to announce Exclusife's merger with Zoho Corp! This isn't just a merger or an upgrade; it's a whole new level of customer relationship management for your retail business.
We're taking the first step towards helping you deliver more robust retail capabilities. We understand migrating from one CRM to another can feel daunting, but the Zoho RetailIQ team is here to ensure a smooth and seamless transition. Upon your consent, all of your valuable data from Exclusife will be securely migrated to Zoho RetailIQ, so you can continue your business operations without any interruptions.
Made in India. Made for the World.
- 120M+ Users Globally
- 18K+ Employees Worldwide
- 2K+ Ready to use Zoho Marketplace extensions
- 55+ Products
- 29+ Years In business
- 150+ Countries Served
- 100+ Industries served
Why Choose Zoho RetailIQ?
Boost sales with hyper-personalized campaigns
Gain a competitive edge by delivering tailored experiences that resonate with your customers. Zoho RetailIQ empowers you to:
Leverage customer insights: Combine data from POS, website, and in-store interactions to create comprehensive customer profiles.
Deliver personalized offers: Craft targeted promotions, discounts, and rewards based on customer preferences and behavior.
Maximize campaign ROI: Trigger event-based, timely offers for special occasions, driving increased sales and customer loyalty.
Know who your customer is
Get a complete picture of your customer with Zoho RetailIQ's omni-channel customer view.
Gain a 360-degree customer view: Combine data from POS, in-store visits, website, online interactions, support, social media, WhatsApp, and more into a unified customer profile.
Unify customer data: Create a single source of truth for all customer interactions.
Deliver personalized experiences: Use insights to tailor offers, recommendations, and promotions.
Improve customer engagement: Deliver personalized moments across the customer journey to increase cross-selling/upselling and repeat revenue and build stronger relationships through relevant interactions.
Improve CX through surveys
See what your customers are thinking with periodic surveys to understand their visit experience, get their feedback, and learn what could be improved in your retail shop.
Capture valuable feedback: Send surveys directly to customer phones via SMS, email, and WhatsApp.
Gather first-party data: Gain deep insights into customer preferences, likes, and dislikes.
Drive business improvements: Use the feedback to refine product offerings, create personalized experiences, improve CSAT scores, and optimize marketing campaigns.
Elevate your retail business with Zoho
Comprehensive business suite: Explore more than 55+ integrated applications of Zoho to manage all aspects of your entire business needs, from finance and HR to IT and field service management.
Secure and scalable: Grow your business with confidence, knowing your data is protected by robust security measures.
Ready to migrate? It's easy!
All you have to do is sign up to Zoho RetailIQ and follow the simple steps on our self-migration tool. If you need any help along the way, feel free to send us an email at support@zohoretailiq.com
Steps to migrate:
Get Help: *Our team is here to answer any questions you may have about data security, privacy, or the migration process.
FAQ’S
Still have questions? No problem! We've compiled a comprehensive FAQ section to address your concerns.