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New Study by Zoho and CRM Essentials Reveals That Familiarity With AI Improves Sentiment
The use of generative AI has mushroomed across companies, industries, business models, and org. charts, demonstrating its capability to improve productivity and reduce needless tasks. Yet, according to a new AI and privacy study, employees' opinions on AI in the workplace fluctuate between caution and optimism, particularly if the AI is being trained using their data.
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Zoholics 2024: A Tale of Corporate Uniqueness
Zoho recently held its annual Zoholics 2024 summit, where the vendor revealed what it has in store for its steadily growing software portfolio. TEC analyst Jorge Garcia was in attendance, and this latest writing from him details the event's chief revelations, from Zoho's new customer relationship management (CRM) solution to collaboration software updates to new security tools, and much more.
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Zoholics 24 – exciting news from the Zohoverse
Zoho’s annual main customer event Zoholics took place in Austin, TX last week. The company presented updates to products and strategy and gave partners the opportunity to present themselves on a big show floor. In parallel to the event, Zoho published some interesting news about product enhancements in four areas, namely security and privacy, CRM for Everyone, collaboration, and platform tools. In addition, Zoho reaffirmed its AI strategy.
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Zoholics 24 – exciting news from the Zohoverse
Zoho’s annual main customer event Zoholics took place in Austin, TX last week. The company presented updates to products and strategy and gave partners the opportunity to present themselves on a big show floor. In parallel to the event, Zoho published some interesting news about product enhancements in four areas, namely security and privacy, CRM for Everyone, collaboration, and platform tools. In addition, Zoho reaffirmed its AI strategy.
Learn More
Small Business Trends Hosts a Zoholics 2024 Roundtable
Small business experts Brent Leary, Ramon Ray, Anita Campbell, John Lawson, and Ivana Taylor host an engaging roundtable discussion which explores groundbreaking announcements from Zoholics 2024, including
Watch the videoZoho Gives Customer Operations a Center Point with CRM for Everyone
Zoho announced a major CRM update under the banner: “CRM for Everyone”. The update teased a series of features that will provide extended access to core CRM capabilities so different departments can collaborate on customer deliverables from a shared central platform. That starts with each department building its own Team Module within the organization’s CRM.
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Zoholics 2024: Zoho aims to democratize CRM, infuse AI across platform, court developers, create cybersecurity stack
Zoho outlined a more collaborative vision of customer relationship management, launched a series of AI-driven enhancements across its platform, upped its developer game and created a cybersecurity stack. The barrage of announcements at the company's Zoholics 2024 conference in Austin is uniquely Zoho. The company is pushing the status quo in enterprise software and aiming to democratize various workflows and processes with its affordable stack. Here's a look at the announcements from Zoholics 2024.
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Video Lab
Live and recorded webinars, video case studies, walkthroughs, and more to help businesses inspire businesses.
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How To Destroy The Spirit And Competitiveness Of A Company With AI
Beginning mid-pandemic, the adoption and proliferation of employee monitoring software has accelerated in lock-step with the increase of hybrid and remote work. For employers, this makes logical sense—companies want to ensure their workforces are meeting expectations when they're out of sight. For employees, on the other hand, reception to the technology has been mixed—some workers believe activity tracking sows distrust while others concede it's a worthwhile trade-off for a more flexible work schedule. Where this quid-pro-quo begins to break down is the fact that employees continue to be monitored even in the office, part or full time. What effect does tracking have on data security, privacy, and company culture? A lot.
Learn MoreLearn how Crown Bees, a retail company with a focus on helping their customers and the environment, achieved success and revenue growth with remote work by focusing on how they could help others and re-strategizing their marketing and outreach.
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