Constellation's Liz Miller on Zoho's Leadership Changes: "I was not surprised, and I was not worried."

In light of major developments to AI technology in early 2025, Zoho's co-founder Sridhar Vembu announced he would be stepping away from the CEO role and into one as Chief Scientist, where he can be responsible for deep R&D initiatives. The news arrived just before ZohoDay 2025, where Zoho's Sandra Lo had a chance to chat with Liz Miller, VP & Principal Analyst at Constellation Research, about the leadership changes, Zoho's enterprise focus, and what our customers have been saying: