- Features
- Review Management
Streamline your review monitoring and response process
Effortlessly monitor, filter, and respond to reviews on Google Business Profile and other major online platforms.
Monitor reviews at scale
Gather all reviews, from every location, in one central place for efficient review management and analysis. Stay informed without the hassle of switching between platforms to see if customers have shared their feedback.
Prioritize reviews
When dealing with loads of reviews, figuring out which to address first can be confusing. With filtering based on sentiment or ratings, it's simple to focus on the ones needing immediate attention. Reviews that haven't received a response yet can also be identified.
Address negative reviews
Even if a business can't choose the reviews it gets, it can choose how quickly it responds. Ignoring a negative review will not fix things and could even make them worse. Responding promptly shows commitment and can help win back the customer's trust.
“The AI response capabilities are really amazing, and will ensure that our customer interactions are prompt and professional, enhancing our online presence significantly.”
AI-powered responses
When replying to reviews, you might find it challenging to know what to say or not have enough time. The solution? Use preset templates or generative AI to reply with one click without sacrificing quality or missing that personal touch.
Quick insights
Never feel left in the dark about your business's review performance. Aggregate all review ratings into one score, ranging from one to five, and recognize your most valued customers.
