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Perspective on the need for a human resources department

  • Last Updated : March 14, 2025
  • 5 Views
  • 3 Min Read
The need for a human resources department - Zoho People

Think about an organization that doesn't have a formal HR team. The C-level team and department head often struggle to reach the right candidates while juggling their other responsibilities. Employees lack awareness of workplace guidelines and lose out on opportunities for skill development. Performance reviews happen inconsistently, meaning everyone in the company misses opportunities to exchange feedback. Overall, the organization lacks a positive work culture and employee needs remain unmet.

 

Every organization, no matter its size, requires a dedicated HR team to balance employee and organizational needs. Here are five reasons why having an HR team is necessary from a global human resource management perspective:

 

1. Recruit the right employees for the right opening

From an HRM perspective, dedicated HR teams regularly coordinate with department heads to understand if there are any knowledge or skill gaps. They oversee the entire recruitment process, like creating job openings, drafting clear job descriptions, advertising the openings on multiple platforms, sourcing and filtering candidates, managing employee referrals, organizing interviews, making hiring decisions, and onboarding new hires. They also strive to find employees who are a good fit for the work culture and share the same core values.

 

2. Oversee everyday operations to ensure compliance

HR teams enforce policies that help their organizations stay consistent with labor laws. They draft attendance and leave policies so that all employees are treated fairly. This also ensures that their organizations follow a standard process, and their business operations run smoothly. As part of this, they manage a system to track attendance, record attendance data, resolve attendance issues, and process employee leave requests. They're responsible for managing employee data and running payroll for employees. Plus, HR teams look out for changes in labor laws so that their organization steers clear of any legal issues.

 

3. Manage employee relations

As the name of their department suggests, HR teams make efforts to build better relationships with employees so that they stay positive, productive, and motivated. For instance, they have a conflict resolution strategy in place to address any conflicts, harassment issues, or discrimination among employees. They keep employees on top of any developments happening at their organization and have an open communication policy. They also make it a point to solicit feedback from employees and listen to what they have to say. HR teams also work hard to keep employees engaged through consistent recognition, flexible work culture, learning and development, and a lot more.

 

4. Upskill employees

Upskilling is a key focus for HR teams, as they strive to build a culture of continuous learning. As part of upskilling, HR teams ensure that employees are equipped with the right set of skills so they can perform better in their roles. The learning and development team within the HR department assesses employee learning needs through skill gap analyses, chooses the right course delivery methods, implements the training programs, and tracks employee participation. Check out this blog post to get started with your next upskilling and reskilling program. 

 

5. Align organizational and employee needs

As the bridge between management and employees, HR teams balance both sides' needs to create a healthy work environment. This makes it so that the company can achieve organizational success without compromising on employees' interests. They strive to ensure that employees can work without the pressure of micromanagement. They also make sure that employees are involved in all the decisions that affect them. In addition to this, HR teams prioritize continuous performance reviews that keep employee goals and organizational goals aligned. They also make employees aware of the core purpose of their organization and strive to create a deeper sense of belonging.

 

Wrapping up

Managing employees requires a dedicated HR team that can find a middle ground and keep them happy, satisfied, and motivated. We hope this blog post gave you a clear idea of why a formal HR team is necessary from an HRM perspective!

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  • tarika
    Tarika

    Content Specialist at Zoho People

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