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Frequently asked questions
What happens to my unused SMS credits?
Unused SMS credits will be carried forward to the next subscription period.
For example, if a user purchases 5,000 credits for one subscription period but only uses 3,000 of those credits, the unused 2,000 credits will be added to the next subscription period.
SMS Credits added Credits used Unused credits April 5,000 3,000 2,000 May 5,000 ( + 2,000 ) Can I send transactional messages using Zoho Marketing Automation's SMS gateway?
No, you can not send transactional messages; you can only send marketing and promotional messages for now.