Zoho Learn is an intuitive, cost-effective platform that’s easy to navigate, making it accessible for users of all skill levels. Its user-friendly design allows anyone to quickly become proficient and take full advantage of its features.
The Company
Center for Advanced Practical Project Management (CAPPM) is a consulting firm based in Chennai, specializing in project management and agile methodologies. Their services include consulting on project management, implementing various project management tools, including agile and scaling agile frameworks, and providing training on these subjects.
The Problem:
Before discovering Zoho Learn, CAPPM lacked an effective system for delivering and tracking training. They primarily recorded videos and shared them with clients, supplemented by some use of SharePoint, which they eventually discontinued due to limited control over its features. This led to an inadequate training delivery and tracking system.
The Solution:
CAPPM’s primary target audience for their training programs is their clients, with over 40 customized training programs tailored to client requirements. Their approach combines self-paced and live training sessions.
Upon discovering Zoho Learn's custom portals, CAPPM began using it extensively to train clients on various aspects of project management and agile methodologies. They offer a range of courses, from basics to advanced topics, and include training on various project management tools.
Live trainings are conducted through other tools, while the courses created on Zoho Learn serve as support material, accessible to clients for one year. CAPPM has categorized their training programs into three sets:
General external training for clients (1 year)
Short training programs (3 months)
Basic training programs (1 month)
Additionally, CAPPM uses Zoho Learn for internal training. New employees undergo training on project management and related concepts during their onboarding period.
Looking Forward:
CAPPM intends to fully utilize Zoho Learn to deliver training programs for their clients. They anticipate a growing number of clients adopting the platform as they move forward. Additionally, they plan to transition their offline live classes to the Zoho Learn platform in the future.
Click here to check out their website.