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EXPLORE ALL PRODUCTS

Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

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Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
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Your guide to Zoho’s implementation, solutions and support services

The initial software deployment period is crucial for getting your employees up to speed and setting new benchmarks for performance. Use this guide to connect with the right team of Zoho experts and meet your organizational goals.

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Guide Image

Looking for help with your Zoho solutions?

Upgrade to Zoho’s Enterprise Support plan

For faster ticket resolution and access to in-house Zoho product experts, organizations can sign up for one of Zoho’s paid support packages.

CONTACT YOUR ACCOUNT MANAGER
Benefits:
  • 24/7 phone and chat support
  • Dedicated account manager
  • 1-hour maximum response time
  • Quarterly report of feature usage and recommendations
 

Implementation and Customer Success FAQ

What is the best way to get support from Zoho? How do I see my open support tickets?

To help us resolve your support request more quickly, please be as thorough as possible when outlining the problem and include the steps you took before the issue occurred, as well as screenshots of any error messages. To monitor the status of the support tickets you've submitted, simply log in to your customer portal. If you'd like to upgrade to Premium or Enterprise Support, you can reach out to your account manager.

What is Zoho One?

Zoho One is an all-in-one software solution that offers access to more than 45 apps, covering sales, marketing, communication, project management, finance, HR and more. This comprehensive business software suite allows you to consolidate a wide range of existing standalone apps with a single subscription from a single vendor. With two pricing models to choose from— All Employee pricing and Flexible User pricing —Zoho One enables you to reduce your IT budget without compromising on functionality, all while overseeing your org-wide software provisioning from a single interface.

Should I switch to Zoho One? Which plan would be right for my organization?

That depends on the particulars of your business requirements, but in general, the more business apps your company uses (either from Zoho or other SaaS providers), the more likely it is that you'll benefit from Zoho One.

Our All Employee plan is ideal for organizations that need to quickly and easily equip their entire workforce with the full range of business tools, including everything from basic IT services (like email, internal chat, and document storage) to more complex business requirements (like sales process management, marketing automation, and accounting). The Flexible User plan, on the other hand, is ideal for organizations that want to consolidate multiple advanced software solutions on a single platform, but do not need to give their entire workforce access to Zoho's business tools.

If you'd like to discuss the particulars of your business requirements, feel free to contact your account manager.

How do I add a product, increase/decrease the number of licenses, or upgrade our subscription to one of Zoho's bundles/suites?

The process for making changes to your subscription depends on how you've chosen to pay for Zoho. If you pay via invoice, you will need to contact your Account Manager or support. However, if you pay via credit card, you can add users or update your subscription level by visiting Zoho's online store tool. If you're interested in upgrading to a bundle like CRM Plus or Zoho One, first start a trial within the desired app, then visit the store tool to pay for the subscription. Note: For some bundles, you will need to upgrade all users before your apps will fully migrate.

If my organization already uses one of Zoho's suites/bundles, can we add licenses for a standalone app to our subscription?

Yes, you can. Simply navigate to that app's page, start a trial, then pay for the subscription via the online store tool. Your organization can have multiple bundles/suites if needed to accommodate different teams, departments, or divisions of your organization.

What services does Zoho offer for new implementations/integrations?

If your organization would like to set up a new Zoho product, integration or automation, contact our support team to get advice on next steps and best practices. Depending on the technical expertise and bandwidth of your organization, most typical implementations of internal Zoho features/products can be completed with the help of Zoho support resources, technical documentation, and user education videos. If you need help with more complex custom implementations or integrations with third-party software products, we recommend contacting one of Zoho's certified implementation partners. Feel free to reach out to an account manager if you'd like help choosing a partner for your particular business case.

The lead admin from my organization is leaving/changing roles. How do we transfer admin rights account to a new user?

You will need to designate a new Super Admin for each subscription your organization has. If your current Super Admin is still at your company, this can be completed either as a self-service option or by contacting support@zohoaccounts.com. If your current Super Admin is not able to complete this process themselves, Zoho's support can help with the transfer, but will need to validate certain information to make the switch. We take the security of your data extremely seriously so please be prepared to go through this process so we can verify your information and the information for your organization.

Where do I update the payment method for my account or review my subscription details and past invoices?

The Super Admin for your account can update or add a credit card, change your billing address, or download invoices from inside Zoho's store tool. Note: Only the Super Admin has the ability to do this for your account.

How secure is my data with Zoho? Is Zoho HIPAA, ISO, or SOC-2 compliant?

Zoho takes security and privacy incredibly seriously by not only adopting industry leading security protocols, but also voluntarily committing to applying GDPR protections to all of our users regardless of where they are located. In recognition of our security and privacy efforts, Zoho is ISO and SOC-2 compliant, and many of Zoho's apps are HIPAA compliant. To learn more about which products have received which certifications, you can visit our Security and Privacy compliance website.

How do I make a suggestion, share product feedback, or get early access to new features?

If you have feedback or suggestions, please fill out our customer feedback survey. We take this input extremely seriously, so all the insights and findings from the survey are passed along to the relevant teams at Zoho. If you'd like to get early access to new features, you can reach out to your account manager, who can tell you if any features are available for beta release.

For further questions, our account management team is available to discuss your implementation.

CONTACT YOUR ACCOUNT MANAGER