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Simple CRM for small businesses moving from spreadsheets.

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Build online forms for every business need.

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Live chat app to engage and convert website visitors.

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Appointment scheduling app for consultations with customers.

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Digital signature app for businesses.

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Comprehensive sales map visualization and optimal route planning solution.

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Complete loyalty and affiliate management platform.

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Design surveys to reach and interact with your audience.

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Online website builder with extensive customisation options.

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End-to-end event management software.

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Webinar platform for webcasting online webinars.

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Smart landing page builder to increase conversion rates

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Manage all your local business listings on a single platform.

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Live chat app to engage and convert website visitors.

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Digital signature app for businesses.

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Complete loyalty and affiliate management platform.

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Cloud Contact Center Software for businesses.

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Sync, manage, and convert leads across channels seamlessly.

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Online community platform for individuals and businesses to grow their network and brand.

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Unified marketing platform for marketing teams.

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Interactive remote assistance software with augmented reality.

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End-to-end field service management platform for service businesses.

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Live chat app to engage and convert website visitors.

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Cloud Contact Center Software for businesses.

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The all-in-one toolkit for solopreneurs.

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Appointment scheduling app for consultations with customers.

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Unified platform for customer service and support teams.

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Powerful accounting platform for growing businesses.

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100% Free invoicing solution.

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Effortless expense reporting platform.

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Powerful stock management and inventory control software.

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End-to-end billing solution for your business.

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Collect payments online with custom branded pages.

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Payroll software with automated tax payments and filing.

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The all-in-one toolkit for solopreneurs.

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Practice management software for accounting firms.

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Digital signature app for businesses.

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eCommerce platform to manage and market your online store.

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All-in-one suite to manage your operations and finances.

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Secure email service for teams of all sizes.

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Online meeting software for all your video conferencing & webinar needs.

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Word processor for focused writing and discussions.

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Spreadsheet software for collaborative teams.

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Create, edit, and share slides with a sleek presentation app.

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Beautiful home for all your notes.

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Stay in touch with teams no matter where you are.

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Employee experience platform to communicate, engage, and build positive employee relations.

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Bookings

Appointment scheduling app for consultations with customers.

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Shared inboxes for teams.

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Online file management for teams.

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Digital signature app for businesses.

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Powerful collaborative work platform for teams.

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Built in document editors for web apps.

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Secure and reliable transactional email sending service.

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Online business calendar to manage events and schedule appointments.

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Knowledge and learning management platform.

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Cloud Contact Center Software for businesses.

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Collaborative task management for individuals and teams.

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Work management tool to connect people, processes, and information.

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Collaborative online PDF editing tool.

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Application suite built to improve team productivity and collaboration.

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Organize, automate, and simplify your HR processes.

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Intuitive recruiting platform built to provide hiring solutions.

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Effortless expense reporting platform.

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Manage temporary staffing with an employee scheduling solution.

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Payroll software with automated tax payments and filing.

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Employee scheduling and time tracking app.

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Digital signature app for businesses.

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Comprehensive HR platform for seamless employee experiences.

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Creator

Build custom apps to simplify business processes.

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Directory

Workforce identity and access management solution for cloud businesses.

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Secure multi-factor authenticator (MFA) for all your online accounts.

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Online password manager for teams.

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Pro-code platform to build and deploy your apps.

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Complete resource for any admin-related lookup queries.

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Interactive remote assistance software with augmented reality.

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Remote support and unattended remote access software.

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Test automation software to build, manage, execute, and report testcases.

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Automate manual, tedious, and repetitive tasks easily.

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Modern self-service BI and analytics platform.

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Embedded analytics and white label BI solutions, tailored for your needs.

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AI-powered data preparation service for your data-driven organization.

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Harnessing IoT analytics for real-time operational intelligence.

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Planning and tracking tool for scrum teams.

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Automatic bug tracking software for managing bugs.

BugTracker
 
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The all-in-one toolkit for solopreneurs.

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Creator

Build custom apps to simplify business processes.

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Flow

Automate business workflows by creating smart integrations.

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Pro-code platform to build and deploy your apps.

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Built in document editors for web apps.

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Secure and reliable transactional email sending service.

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Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

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Automate manual, tedious, and repetitive tasks easily.

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Application analytics for all apps.

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Embedded analytics and white label BI solutions, tailored for your needs.

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Build, deploy, and scale IoT solutions for connected businesses.

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All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Employee engagement

A comprehensive guide

 Improve workplace morale and elevate your organization’s employee engagement.

Free for 15 days

No credit card required

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employee-engage

What is employee engagement?

Employee engagement refers to the drive, connection, and dedication employees feel towards their jobs, the organization, and its values. It’s a crucial factor in keeping employees satisfied and happy at the workplace.

Why is employee engagement important?

23%

increase in profitability

Organizational success depends on the ability to keep customers happy. To enhance customer happiness, businesses need to focus on keeping their employees engaged. A higher rate of employee engagement fosters a culture of innovation and positivity, motivating everyone to give their best and align themselves towards the organization’s vision. Studies have shown that simply having highly engaged employees can bring a 23% increase in profitability, directly impacting the growth and success of any organization.

What are the drivers for employee engagement?

Here are the main factors that have a direct impact on employee engagement.

Purpose

Employees need to know they’re part of something bigger than themselves, that their work is meaningful and has a positive impact.

Learning and growth

Work needs to be interesting, challenging, and provide opportunities for employees to skill up and grow in their careers.

Empathetic leadership

Leaders across all levels need to be kind, respectful of employees’ boundaries, and treat everyone equally.

Connection

Employees should be given the space to network and get to know like-minded coworkers, exchange ideas, and build bonds over shared interests.

Regular feedback

Knowing where they stand, and how they can improve, and being recognized for their wins, big or small, is necessary for employees to continue giving their best.

Positive work culture

An environment that is conducive to learning, sharing, growth, respect, openness, and a sense of belonging drives employees to value the organization beyond pay checks and benefits.

What are the benefits of increased employee engagement?

More focused employees

When employees are engaged, they’re invested in contributing towards the company’s goals, and they devote their efforts to it.

Higher productivity

Employees who go the extra mile and contribute creative ideas are often the most engaged employees.

Healthy work culture

A culture that values employee contributions, recognizes their efforts, and proactively earns their commitment is one that attracts the best talent.

Employee satisfaction

Employees need a sense of community at work to feel happy; they need to learn, grow, form connections, and bond over shared interests—not just keep working nonstop.

Better customer service

It’s well-accepted that to take good care of customers, companies need to prioritize their employees. After all, happy employees create happy customer experiences.

Begin your journey, level up employee engagement.

improve employee engagement

How can organizations improve employee engagement?

Employee engagement is often deemed as a HR thing, meaning only HR should be responsible for improving the rate of engagement. While HR plays a major role, so does company leadership and, in particular, team leadership. HR may not always be in a position to ensure that employees keep a positive attitude on a team level. Many employees turn to their managers or mentors for support and feedback, which makes managers ideally placed to understand how invested employees are in the organization on a regular basis.

Ensuring high levels of employee engagement is a collective responsibility. Organizations need management that’s willing to invest in employees, HR that sets the overall approach and makes work environments friendly and safe, and managers who motivate and understand their team. The foundation for all of this lies in strengthening communications, improving transparency, and building trust.

Here's what organizations can do:

  • Connect employees to the overall purpose

    Employees need to know what the company stands for, its values, and vision. This gives them a sense of direction and aids them in planning their careers.

  • Make work less stressful

    Work takes precedence, but it's important not to overwhelm employees with unrealistic expectations. Break down work into practical trackable goals and be open to ideas.

  • Recognize employee contributions

    Make sure that employees are rewarded for the work they do. This tells them that their work matters and motivates them to give their best.

  • Train managers and leaders

    Ensure that anyone in a leadership position receives training on the importance of engagement, inter-personal skills, and exercising empathy towards employees.

  • Grant employees autonomy

    Allow employees to take responsibility by giving them freedom to make decisions within the scope of their work. Tedious processes for approvals wear everyone down.

  • Support learning and growth

    Provide opportunities for employees to develop new skills and move further in their careers. Assign mentors or allow subject matter experts to share their knowledge.

  • Check in on all employees

    From your newest employee to seasoned managers, HR, and the company leadership, make sure your workforce is feeling positive. Understanding the company’s pulse helps identify where the gaps are.

How can employee engagement solutions like Zoho Connect help?

With teams being distributed across the globe, and with employees following multiple modes of work, we need technology to help us truly unite and engage all employees.

As a leading employee experience (EX) platform, one of the primary functions of Zoho Connect is boosting employee engagement. Here’s how the platform can help:

  • With company walls, feeds, all-hands groups, and announcements, make sure all employees are aware of what’s happening in the company. Whether it’s an event or a new business deal, keep employees invested.

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  • Host town halls or live broadcast sessions with the CEO and management to improve leadership engagement and build trust through regular interactions.

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  • With our built-in peer-to-peer recognition, send badges to each other and acknowledge wins, big or small, creating a culture of appreciation and gratitude.

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  • Get to know what employees feel about an announcement or any company news you’ve shared through sentiment analysis. View the sentiment meter to see if the reactions are positive, negative, or neutral, and track the engagement score.

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  • With employee surveys, regularly gauge how everyone in your organization is doing. Pick from our list of templates or create your own with our simple builder.

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  • Incentivize employee interactions through gamification. Assign points for activities such as sharing a post, or asking a town hall question, or adding a comment, to allow employees to engage themselves and have fun.

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  • Empower employees to share ideas with a dedicated idea-sharing space. Foster creativity and innovation by encouraging ideas across hierarchies and giving employees the space to upvote the best ones.

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Keep all your employees engaged and happy.

improve employee engagement

The relationship between engagement and employee retention

When employees are engaged, workplace morale automatically improves. Employees who find purpose in their work are more likely to stay in the organization. When companies can retain their top talent, they innovate better and can sustain profitability in the long run. The opposite happens when companies ignore employee engagement: Employees become disgruntled and leave the organization, institutional knowledge is lost, and the company gets a bad reputation. When attrition rates are high, costs increase, and progress is hindered.

Employee engagement platforms are crucial for organizational success. Whether it’s frontline employees, knowledge workers, or in-office employees, it’s essential for organizations to have a common platform accessible to everyone, to interact, ideate, and experience the culture.

When employees grow and stay invested in the company’s values, businesses become successful.

Get a head start by signing up for an employee engagement solution today.

Free for 15 days

No credit card required