Improve youremployee engagement with Zoho Connect

How Zoho Connect improves employee engagement

Zoho Connect is designed to enhance employee engagement by making communication, collaboration, and recognition easier than ever. Here’s how Zoho Connect helps companies keep their employees engaged.

1. Understand employee sentiment.

Zoho Connect helps organizations gauge employee sentiment through reactions and comments. For example, HR can analyze feedback on a new hybrid work policy to understand how employees feel and make necessary adjustments. This insight ensures that employees feel heard and valued.

Measure visibility with total and unique views.

Tracking how content is received helps organizations understand their reach:

• Total views: Determine how many times an important announcement, like a leadership update, has been seen.
• Unique views: Identify how many distinct employees have engaged with the content.

For example, monitoring unique views of a safety training video ensures that all employees have accessed critical information.

Gauge reactions with the sentiment meter.

The sentiment meter provides a quick snapshot of employee reactions—happy, neutral, or unhappy. For instance, a positive reaction to a new wellness program shows that it resonates well with employees, giving HR teams actionable feedback to replicate its success.

Dive deeper with audience engagement.

Zoho Connect provides insights into engagement by department, job role, or skill set. For instance, if participation from the marketing team is low in company forums, targeted efforts like marketing-specific discussions can be introduced to involve them more actively. Tailored strategies ensure that every group feels connected.

2. Gain a complete overview with the Dashboard.

Zoho Connect’s Dashboard is your go-to space for staying on top of company updates. It’s where employees can easily access everything they need, from important announcements and trending posts to upcoming events, office celebrations, and the latest company updates. With all of this information in one place, employees never have to worry about missing crucial details, ensuring that they're aware of what’s happening in the organization, which improves communication and saves valuable time.

3. Keep everyone informed with the Company News Feed.

The Company News Feed is your one-stop hub for sharing essential updates, news, and announcements with your employees. It’s the best place to post company-wide communications and create engaging content that encourages employees to interact through likes, comments, and reactions. This two-way interaction helps foster transparency and ensures that everyone stays in the loop, regardless of location.

With Zoho Connect’s Scheduling feature, you can plan and schedule announcements in advance. You can time your posts to reach employees across various time zones, ensuring that they receive updates at the right time to maximize engagement and impact.

Critical updates are never overlooked with the Mandatory Reads feature. Use it to share urgent information that requires employees’ acknowledgment, ensuring that your messages are seen and acted upon effectively.

4. Engage your employees effortlessly with Live Broadcasts.

Real-time communication is vital for keeping employees engaged. Live Broadcasts in Zoho Connect allow leadership to share important updates with employees no matter where they are. Whether it’s a quarterly review, a special announcement, or a product launch, live broadcasts ensure that employees receive information instantaneously, fostering a sense of inclusivity.

This feature makes employees feel connected and engaged because they can participate in live events, ask questions, and interact with leadership during broadcasts. It’s a great way to bring the entire organization together for important moments.

5. Create a positive culture with Peer-to-Peer Recognition.

Recognition is a powerful tool for boosting morale and creating a positive workplace culture. Zoho Connect’s Peer-to-Peer Recognition feature allows employees to celebrate each other’s achievements. Whether it’s for going above and beyond on a project or supporting a colleague, employees can recognize and appreciate their peers.

For example, an employee could earn a badge like “Star Performer” for outstanding performance. This not only motivates the individual but also inspires others to aim for excellence. By creating a culture of recognition, Zoho Connect helps employees feel valued and appreciated, strengthening relationships and teamwork.

6. Make work fun with Arcade.

Work doesn’t have to be all about deadlines and meetings—it can also be about fun and motivation. Arcade in Zoho Connect turns work activities into exciting challenges. Employees can earn points, unlock achievements, and compete in friendly competitions. Whether it’s completing tasks, hitting milestones, or collaborating on a project, Arcade adds a layer of gamification to daily work.

For example, the “Top Performer of the Month” title can motivate employees to exceed their targets or accomplish specific goals. This gamified approach makes work more enjoyable and keeps employees motivated, ensuring that they stay engaged and productive.

7. Boost brand awareness with Social Advocacy.

Zoho Connect empowers employees to act as ambassadors for the organization. With Social Advocacy, employees can share company news, values, and CSR initiatives on their personal social media accounts.

For example, employees could post about the company’s environmental sustainability efforts or community involvement. This not only increases brand visibility but also strengthens employees’ connection to the company. By becoming active promoters of the company’s values, employees feel proud and engaged in their work, making them more likely to contribute to the organization’s success.

8. Build a smarter workplace with Zia.

Zia, the AI-powered assistant in Zoho Connect, takes workplace engagement to the next level. It helps generate content effortlessly and analyzes engagement patterns with precision. By identifying trends in employee sentiment, Zia empowers HR teams to address potential concerns proactively, fostering a positive work environment. Additionally, it automates routine tasks, such as post creation, freeing employees to focus on more creative and impactful initiatives. With Zia, you can build a more efficient workplace culture.

9. Strengthen connections with Virtual Town Halls.

Virtual Town Halls are an excellent way to bring employees together for important discussions and updates. Whether it’s company goals, new initiatives, or future plans, virtual town halls provide a platform for leadership to communicate directly with employees. These meetings allow employees to ask questions, provide feedback, and feel included in decision-making processes.

With features like live Q&A sessions, virtual town halls promote transparency, trust, and engagement. Employees feel connected to leadership, knowing that their voices are heard and their concerns are addressed.

10. Gather insights with Employee Surveys.

Feedback is crucial for continuous improvement, and Zoho Connect makes it easy to gather valuable insights from employees. Employee Surveys allow HR and leadership to assess satisfaction, understand employee needs, and identify areas for improvement.

For example, after launching a new benefits program, HR can send out surveys to measure its effectiveness and gather feedback. By using this data to make informed decisions, organizations can ensure that they're meeting employee expectations and fostering an environment of engagement and satisfaction.

11. Spark innovation with Idea Sharing.

Innovation is key to growth, and Zoho Connect encourages employees to contribute their ideas and suggestions through the Idea Sharing feature. Whether it’s a new product concept, a workflow improvement, or a change in company policies, employees can propose ideas and receive feedback from their peers. Ideas that gather enough support can be explored by management, creating a sense of ownership among employees.

For example, if employees suggest flexible working hours, leadership can consider implementing this based on the level of support it receives. By fostering innovation, Zoho Connect empowers employees to shape the future of the organization.

12. Track relevant updates with the Follow feature.

Zoho Connect’s Follow feature helps employees stay up to date with the latest news and updates related to their interests. Whether it’s following a specific group, department, or project, employees can receive notifications about relevant content, ensuring that they never miss important information.

For example, a content creator might follow the marketing team to stay aligned with new campaigns. By following relevant updates, employees can stay informed and engaged with the areas that matter most to them.

13. Foster unity with an All-Hands Group.

The All-Hands Group is a space where the entire organization can come together to celebrate milestones, share major updates, and unify around common goals. Whether it’s celebrating a company anniversary or launching a new product, the All-Hands Group helps employees feel connected to the bigger picture. By posting significant announcements in the All-Hands Group, organizations create a sense of unity and shared purpose, fostering a strong organizational culture where everyone is on the same page.

14. Facilitate communication with Forums.

Forums in Zoho Connect provide an open space for employees to engage in discussions on a wide range of topics. Whether it’s sustainability, innovation, or industry trends, forums allow employees to share their ideas and opinions in a collaborative environment. By encouraging dialogue, Zoho Connect fosters a culture of transparency and inclusivity. Employees can engage with each other, learn from different perspectives, and collaborate on new solutions, strengthening relationships and boosting morale.

15. Create a sense of belonging with Employee Resource Groups (ERGs).

Employee Resource Groups (ERGs) offer employees a chance to connect based on shared experiences or interests. Whether it’s a women’s leadership group, a diversity and inclusion network, or a team for fitness enthusiasts, ERGs provide employees with a space to build relationships, offer support, and promote inclusivity. These groups help foster a sense of belonging, empowering employees to bring their authentic selves to work. By supporting ERGs, Zoho Connect ensures that every employee feels valued and included, boosting morale and engagement.

16. Build relationships with Events.

Zoho Connect makes it easy to plan and host engaging events that bring employees together. Whether it’s a webinar, virtual happy hour, or team-building activity, events create opportunities for employees to connect outside of work-related tasks. Events foster collaboration, knowledge-sharing, and socialization, helping employees build stronger relationships and stay engaged with the company’s mission and culture.

17. Improve connectivity with the People Directory.

The People Directory in Zoho Connect helps connect people across the organization. Employees can search for colleagues based on their department, expertise, or interests, making it easy to collaborate and build relationships. By connecting employees with the right people, the People Directory enhances communication and collaboration, helping employees work together more efficiently and stay engaged with their peers.