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ABR RingCentral SMS Extension for Zoho CRM is a powerful tool for effortless text communication. Customize SMS campaigns, stay informed with automated notifications, and benefit from features like mass texting and MMS.
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Business needs
Companies primarily use emails to communicate with their leads and contacts. While they're effective in their own way, responses might not be immediate. This leads to ignored messages, lost opportunities, and low customer satisfaction. Messages need to be personalized and enhanced with multimedia elements to grab a customer's attention.
Solution
The ABR RingCentral SMS Extension seamlessly integrates RingCentral with Zoho CRM, letting businesses automatically send out personalized SMS messages to leads and contacts. Businesses can enjoy these features:
Integrated messaging: Seamlessly send and receive customized text messages, use templates, and automate drip campaigns in Zoho CRM modules, ensuring that every interaction is timely and personalized.
Smart notifications: Have a single number for all your communications and receive smart notifications via Zoho Cliq. Schedule messages and send them to customers through list view filters, allowing you to efficiently manage texts.
Multimedia communication: Send and receive images directly through the extension's chat interface and maintain a complete interaction record, giving you comprehensive visibility for outgoing and incoming SMS messages across modules.
Mass text messaging: Set and schedule bulk messages to a large group of leads and contacts, ensuring they reach your audience at the optimal time.
Benefits
ABR RingCentral SMS Extension offers a unified platform that enhances customer engagement at a large scale. This not only provides an elevated user experience for leads and contacts but also saves your team valuable time. Take control of your communication efforts, all while reducing the need for external tools and improving overall efficiency.
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