Do you want to increase accountability with knowledge sharing? Are you looking for ways to make your organization stand out in a world of inaccurate information? Check out our latest feature, the approval flow, with which you can ensure that all your manuals are reviewed and processes are streamlined.
Read this post to understand who can use approval flow and why it is a game changer for your organization.
What is an approval flow?
An approval flow is a process that facilitates reviewing and validating the knowledge articles in an organization. It is designed to systematize and simplify all the phases of approval in a knowledge base. A reliable approval process not only minimizes errors but also creates effective communication among teams and builds a healthy knowledge base.
How is approval flow useful to me?
The approval flow not only streamlines processes but also increases trust and productivity within the organization. Some of the use cases of the approval flow are:
HR policies
Consistency and clarity in presenting information create trust among employees. Do you want to make that happen? Use the approval flow for company policies, procedures, and employee details.
Marketing manuals
A loyal customer base stems from reliable and honest communication. Make use of the approval flow to ensure that the sales deck, case studies, and other important information is reliable.
Enterprise businesses
Whether it's new project details or existing operations, enterprise businesses have multiple authors pouring into the same article. Approval flow is the best way to streamline style and content across the organization.
Compliance measures
Approval flow helps in making sure that your knowledge base is accurate and your organization meets the compliance and regulatory standards.
What should I know about approval flow in Zoho Learn?
Some things to know about Zoho Learn's approval flow are:
The approval flow can be enabled/disabled for every manual in your knowledge base.
Once the approval flow is set, every knowledge article has to go through the flow before publishing them.
You can add up to five approvers for every manual. Among the five approvers, you can choose one or multiple approvers for each article.
Only contributors and admins can be approvers of that specific manual.
How do I get started with approval flow?
Approval flow is available in our Professional plan. Check out the help documentation to get a detailed insight into the feature.
Feel free to comment down below or reach out to support@zoholearn.com for further queries or suggestions.
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